People experiencing homelessness often feel ashamed and embarrassed about their circumstances, and they may not know where to turn. At St. Francis House, we understand those feelings, and we provide all of the information and services people need to rebuild their lives.
If you need a fresh start, or know someone who does, we’d like to help. You can call our main number, 617-542-4211, or come to 39 Boylston Street.
On your arrival, speak with a staff member at the Mary C. Abegg Information Desk in our Resource Center, on the Mezzanine floor. There, you’ll find all the information you need and have your questions answered. You will also get a St. Francis membership card, which will help you access services.
Homelessness is an experience, not an identity. You can have a new, satisfying life.
- If you need a nourishing meal: We serve breakfast from 7:30 a.m. to 9 a.m., and lunch from 11:30 a.m. to 1 p.m. every day, 365 days a year. Meals are free, no questions asked.
- If you need clothing: Go to Fresh Threads, the Clothing Distribution Center located on the 2nd floor between 9AM – 10:45 AM, Monday through Friday. See the attendant at the door by the elevators to book a clothing appointment. If have you have a clothing emergency or have questions, speak with the Clothing Program Supervisor. You will be eligible to receive a new ‘head-to-toe’ outfit, outerwear, footwear, and other seasonal items for your clothing appointment. Please note some restrictions apply.
- If you need a shower, toothbrush, or toiletries: Go to the Day Center, located on our Mezzanine floor.
- If you need to establish a mailing address: Go to the mailroom, on our first floor, and say that you’d like to receive mail here. Mail is distributed six days a week.
- If you need a MA ID, birth certificate, emergency transportation funds, or moving assistance: Speak to a counselor at the Hospitality Desk in the Day Center for assistance.
- If you need a case manager or mental health counselor: Go to the Day Center, on our Mezzanine floor, and ask to make an appointment with a member of our Counseling and Mental Health Department.
- If you’d like to paint, draw, or express yourself through visual art: Go to the Margaret Stewart Lindsay Art Studio on the Mezzanine floor. Hours are 9 a.m. to 11:30 a.m. Monday through Friday and 1 to 3 p.m. Tuesday through Thursday.
- If you identify as female and seek assistance from our women’s counselor: Go to the Carolyn Connors Women’s Center on our second floor.
- If you need medical care: Go to the Marie L. Arky Medical Clinic, run by Boston Healthcare for the Homeless, on our second floor. Walk-ins are welcome from 8:30 a.m. to 11:30 a.m. Monday through Friday. HIV testing and counseling and women’s health care are every other Thursday.
- If you need help finding housing: Ask for Neysa in the Atrium. Walk-in hours are available most afternoons.
- If you need food stamps: Go to room 321, on the third floor, on Tuesday morning or all day Wednesday and Thursday and ask for Harvey. He’ll help you fill out an application.
- If you’d like to learn about our Moving Ahead Program, a 14-week job-readiness program: Attend an information session any Tuesday or Thursday at 10:30 a.m. on our fourth floor. You can also call our Admissions Coordinator at (617) 654-1262 or (617) 654-1257. Applications for MAP are available on the fourth floor.
- If you’d like to apply for Next Step Housing: Ask for an application in the Day Center.