People who experience homelessness often face a unique and complex set of challenges.


The Behavioral Health office at St. Francis House understands those issues and provides a wide variety of tools and services to help guests deal with traumas and move toward stability in all aspects of life. Starting at intake, we work with each guest to assess and determine their needs and appropriately refer to our services. Our multilingual, multicultural counselors invest in building stable, trusting relationships and emphasize autonomy and self-determination at each step of a guest’s journey. That foundation empowers guests to make positive changes.

Our team of case managers pro-actively engage with day shelter guests, many of whom are in recovery or managing substance use issues, have mental health needs, criminal histories, chronic homelessness, and trauma. Our case managers provide holistic comprehensive case management and general support to our guests.

Through establishing collaborative working relationships with our guests, identifying guest needs, and assisting them with issues related to housing, benefits, employment, life skills, treatment for substance abuse, and mental or physical health issues, we help our guests make and sustain positive change in their lives.

Visit us on the 3rd floor of St. Francis House to speak with a case manager.

St. Francis House is committed to helping guests rebuild their lives, and becoming clean and sober is a key part of that process. On a daily basis, an Alcoholics Anonymous group is hosted on-site. Once a week our Latino Men’s Support Group, which has been running for over 17 years, is facilitated by our substance abuse counselor. Our counseling and support staff emphasize the importance of treatment and support guests’ efforts to become and remain sober in both individual sessions and groups and workshops. We also provide referrals, crisis intervention, and help guests find beds in area detoxification and treatment programs.

Once guests are ready to commit to working and living in recovery, our Moving Ahead Program and our Next Step Housing Program are here to support them through the process.