St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year.


As a leader in the field of homeless services, St. Francis House is a strong, vibrant organization. Building on our strong foundation of basic and rehabilitative programs, St. Francis House will grow and deepen our impact by further developing our focus on recovery and our employment and housing programs. We will ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth.   To achieve our vision, the agency is making significant investments in our staff across the agency. If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization. St. Francis House affirms its policy of providing equal opportunity for all applicants and employees regardless of their race, color, creed, religion, age, sex/gender, national origin, ancestry, citizenship status, marital status, sexual orientation, gender identity or expression, disability, pregnancy, veteran status, genetic information, or other legally protected status.


OUR BENEFITS

For each of our positions, we offer extensive benefits including:

  • Medical and Dental Insurance (Employer pays 90% of individual premiums and 80% of family premiums)
  • Four weeks paid Vacation per year
  • Twelve paid Holidays per year
  • Twelve paid Sick Days per year
  • Employer paid Life, Short and Long Term Disability Insurance
  • 403(b) Retirement Savings Plan with 5% employer match

 

Current Employment Opportunities:

Organization Overview
St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year.

We ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth. To achieve our vision, the agency is making significant investments in our staff across the agency. Check out our amazing benefits!

If you want to make an impact in the lives of others, we want to invest in you. We are especially interested in candidates who can contribute to the diversity within our organization.

Opportunity
St. Francis House seeks a clinical supervisor who is responsible for providing psychotherapy and clinical case management services to a caseload of homeless individuals, who may be experiencing substance abuse disorders, major mental illness, and complex trauma. He or she will also supervise staff members that are providing both short and long term case management services.
• Formally supervise and provide clinical support and guidance to a small team of case managers and/or direct service providers
• Provide individual clinical and clinical case management services to homeless adult men and women (carry a caseload of approximately 25 individuals)
• Work with guests to develop short and long-term goals
• Provide crisis intervention and assistance with behavioral problems as needed
• Make referrals within and outside of St. Francis House to best support guests
• Work within a holistic care model, collaborating closely with other clinicians, psychiatrists, physicians, case managers, and support staff.
• Work within and promote a proactive and engagement-oriented service delivery model focused on building relationships with guests to align individual services that best meet their needs.
• Give particular attention to identifying and serving guests who have complex mental health and substance abuse issues and lengthy histories of homelessness.
• Infuse a person-centered, trauma-informed, and recovery-oriented approach in accordance with our new Philosophy of Care.
• Apply techniques of motivational interviewing and model and reinforce these techniques within the team.
• Work with department manager to ensure that organizational and Department of Mental Health Homeless Outreach & Engagement contract goals are being met within the service team.

Qualifications/Requirements
• Master’s degree with licensure (LICSW or LMHC) and a minimum of 1 year experience in a team leadership or supervisory role. License-eligible candidates may be considered, with 2 or more years of directly applicable experience.
• Experience with highly vulnerable, high-barrier individuals and awareness of issues common to those who are experiencing homelessness. Experience working with homeless adults and/or in a homeless services environment preferred.
• Experience with individual psychotherapy
• Experience in, appreciation for, and interest in doing clinical case-management.
• Experience with a population with co-occurring disorders. Experience working with and within a substance abuse treatment environment a plus.
• Experience with trauma-informed, recovery-focused, person-centered models of care.
• Experience and comfort working with a client database, and the commitment to recording assessments, service plans, and client contacts regularly and consistently. Familiarity with ETO or another HMIS database system a plus.
• Successful experience working with professionals from different racial, ethnic, cultural, and/or socio-economic backgrounds.

Compensation and Benefits
We offer a competitive salary and extensive benefits including:
• Medical and Dental Insurance (Employee pays 10% of the premium for individual coverage or 20% of the premium for family coverage)
• Employer paid Life, Short/Long Term Disability Insurance
• Four weeks paid Vacation per year
• Twelve paid Holidays per year
• Twelve paid Sick Days per year
• 403(b) Retirement Plan with 5% Employer Match

How to Apply
Send resume and cover letter either by email (with the position in the subject line) or to the address below.

email: careers@stfrancishouse.org

mail: Human Resources
St. Francis House
39 Boylston Street
Boston, MA 02116

AA/EOE

Organization Overview St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year. We ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth. To achieve our vision, the agency is making significant investments in our staff across the agency.  Check out our amazing benefits! If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization. Opportunity St. Francis House has adopted a Philosophy of Care which builds on concepts of Trauma-Informed, Person-Centered and Recovery-Oriented Care models. Community Engagement & Safety Associates are responsible for helping to ensure that St. Francis House provides a safe and welcoming environment for our guest. St. Francis House has an open door policy, whereby anyone who wishes to seek our services is welcome, including those who are actively using substances, have significant mental and/or physical health challenges, and have histories of incarceration and criminal activity.  In this dynamic and complex environment serving approximately 500 guests a day, the Associate’s key responsibility is to foster a physically and psychologically safe environment.  Working collaboratively with other Community Engagement and Safety Team members, as well as other staff, he/she actively supports the work to establish consistent, dignified, and respectful safety protocol and practices that reflect our agency’s philosophy of care (person-centered, trauma-informed and recovery-oriented).

  • Welcomes guests by providing a positive, professional, and respectful presence at all times to all who enter our doors.
  • Engages with guest to help understand their immediate needs upon entering the building.
  • Directs guests to essential services within the building. Answers guests’ questions and refers them to the appropriate departments/programs to address their needs or concerns.
  • Stays up to date on which guests are suspended or restricted from receiving services and ensures that they are either kept away from SFH services until the suspension or restriction ends, or that they are referred to the appropriate staff person for further assessment or follow up.
  • Proactively monitors the environment to intervene before crises occur when possible.
  • Intervenes in crisis situations, using good communication skills, de-escalation techniques, and calling upon emergency services as appropriate. Responds to medical emergencies of all types throughout the building including overdoses.
  • Facilitates the flow of guests throughout the building, working to keep areas clear and ensure that people are able to access scheduled services such as showers, clothing, and meals in an orderly manner.
  • Ensures that banned items (weapons or items that can easily be used as weapons, drugs, drug paraphernalia, or any other illegal items) are not brought into the building by screening bags as they go through the x-ray machine and using proper x-ray scanning and physical scanning techniques.
  • Ensures that the front of the building remains clear of loitering and disruptive behaviors, ensuring a calm environment on the sidewalk and within the street and providing ample room for pedestrians to pass.
  • Enforces St. Francis House rules of behavior as needed throughout the building.
  • Responds to calls throughout the building to provide support and/or intervene in conflict situations as they arise.
  • Walk through and engage with volunteers, staff and guest on the first six floors of the building.
  • Performs walk-throughs in the permanent housing program as needed.
  • Maintains and models appropriate boundaries with guests so that guests receive clear signals about what behavior is acceptable and unacceptable at St. Francis House.
  • Pro-actively communicates with team members, supervisors and colleagues. Actively participates in department and agency-wide meetings and conversations.
  • Completes incident reports about any issues of the day thoroughly and completely before the end of the day.
  • Receives donated items and puts them in the designated, secure location.
  • Secures the building at the close of day as assigned.
  • Performs other duties as assigned and necessary for the safe and continuous operation of the organization.

Qualifications/ Requirements

  • High school diploma or general education degree (GED) required. Associate Degree or professional certification in Criminal Justice, Humanities or similar field preferred.

Compensation and Benefits We offer a competitive salary and extensive benefits including: All benefits are prorated for part-time employees.

  • Medical and Dental Insurance (Employee pays 10% of the premium for individual coverage or 20% of the premium for family coverage)
  • Employer paid Life, Short/Long Term Disability Insurance
  • Four weeks paid Vacation per year
  • Twelve paid Holidays per year
  • Twelve paid Sick Days per year
  • 403(b) Retirement Plan with 5% Employer Match  

 

  • *Part -Time Friday – Monday 32 hours per week*

How to Apply: Send resume and cover letter either by email (with the position in the subject line) or to the address below. email:    careers@stfrancishouse.org mail:     Human Resources St. Francis House 39 Boylston Street Boston, MA 02116 AA/EOE

About St. Francis House St. Francis House (SFH) is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, SFH serves an average of 500 men and women who are homeless or vulnerable to homelessness each day, 365 days a year. We provide a wide range of services from refuge services that meet immediate needs for food, clothing, and daytime shelter to recovery services, focused on individual goals and longer-term stability, including case management, clinical services, employment and housing. We measure our success by the number of people we are able to help obtain permanent housing and achieve overall housing, income, and behavioral health stability in their lives. We recognize that each guest is unique, most have experienced or are experiencing trauma, and all can benefit from a sense of renewed hope for a better life. Therefore, we deliver our services according to our philosophy of care which is person centered, trauma-informed, and recovery-oriented. The Opportunity St. Francis House is in the midst of a strong period of growth including the development of new programs and major expansion of its facilities. A recently completed restructuring of its top leadership is designed to support these and future new initiatives. The Director of Programs and Services will be an important member of the agency’s senior leadership team and play a critical role in facilitating communication, in both directions, between program staff and agency leadership. SFH is especially interested in candidates who can contribute to the diversity within our organization and assist in building an equitable and inclusive community. Position Summary The Director leads the Programs and Services division, which consists of approximately 80 employees. The Director will supervise and support a leadership team consisting of: 

  • Associate Director of Day Shelter Services 
  • Associate Director of Workforce Development
  • Associate Director of Safety, Security, and Community Services 
  • Associate Director of Clinical Supervision 
  • Associate Director of Housing & Stabilization Services 

The Director of Programs and Services is responsible for ensuring SFH remains a welcoming community. With a strong focus on the operational needs across all departments ensure that the policies, practices, and approaches within all Programs and Services are aligned with the agency’s values and its goals of ensuring housing, income, and behavioral health stability for individuals who are homeless or are vulnerable to homelessness. The Director supports an environment that emphasizes the importance of being trauma-informed, recovery-oriented, and person-centered, and understands, and has a commitment to, harm reduction principles and Housing First models.  Responsibilities & Duties: 

  • Provides operational direction and leadership to all programs and services of St. Francis House including refuge services (food, clothing and emergency services; safety and security), “readiness” services (in-reach and general engagement programming) and “recovery” level services (case management, clinical services, employment services, housing & stabilization services, and emerging recovery and substance use disorder treatment programming.  
  • Integrates the skills and expertise of a talented team of professionals: Inspires, motivates, and supports Associate Directors, Managers, Supervisors, and staff in ways that reinforce and support the mission and goals of the organization. Help staff to grow professionally, as individuals and as a unit.   
  • Supports an environment of collaboration and accountability, where roles and expectations are clearly established, but flexibility is highly valued and creativity is welcomed.   
  • Supports and models an environment of learning and reinforces the value of continuous quality improvement. Regularly reviews program performance to determine the effectiveness of program models and interventions against stated goals. Ensures that all programs further the goals of housing stability, income and employment stability, and behavioral health stability.    
  • Ensures that programs are well run, meet program and contract deliverables, and operate within their budgets. Creates, implements, and upholds policies and procedures to meet these goals.   
  • Serves on planning committees and task forces as appropriate. Works collaboratively with current funders and contracting agencies.   

Requirements & Qualifications 

  • Master’s degree required in relevant area such as Social Work (preferred), Public Health, or Nonprofit Administration.   
  • Minimum of 10 years of successful management experience overseeing a wide variety of programs in a complex human services environment and leading a diverse group of professional staff. 
  • Strong leadership skills based on emotional intelligence, commitment, integrity, and sense of humor. 
  • Prior experience providing direct services to adults experiencing poverty and homelessness, including those with substance use disorders, mental illness and/or histories of criminal activity. 
  • Proven successful experience in strengthening program delivery and aligning services toward overall outcomes. 
  • Knowledge of the homeless services system, including HUD priorities for homeless-focused programs and the Continuum of Care process, a plus. 
  • Experience working in or with an organization that provides behavioral health services, particularly in a substance use disorder treatment setting, a plus. 

Compensation and Benefits  We offer a competitive salary and extensive benefits including: 

  • Medical and dental insurance (Employee pays 10% of the premium for individual coverage or 20% of the premium for family coverage) 
  • Employer paid life, short/long-term disability insurance
  • Four weeks paid vacation per year 
  • Twelve paid holidays per year 
  • Twelve paid sick days per year 
  • 403(b) Retirement Plan with 5% Employer Match 

How to Apply  Send resume and thoughtful cover letter to: Jeff@Jeffkatz.org AA/EOE   

Organization Overview
St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year.

We ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth. To achieve our vision, the agency is making significant investments in our staff across the agency. Check out our amazing benefits!

If you want to make an impact in the lives of others, we want to invest in you. We are especially interested in candidates who can contribute to the diversity within our organization.

Opportunity
The Event Coordinator will handle all signature St. Francis House events, as well as a small number of ad hoc events, from conception and delivery to conclusion and follow-up. Responsibilities include meeting with vendors, scouting and booking locations, food, and entertainment, organizing staffing needs and following-up with participants. The coordinator will also be responsible for creating and working within event budgets, collaborating with keynote speakers, hiring A/V teams and equipment, and working with marketing to ensure events are well positioned to external audiences. She/he will run smooth, efficient, and profitable events. Candidate must be calm under pressure, and able to handle problems that may arise.
• Organize, coordinate, and manage St. Francis House events.
• Collaborate with marketing to promote events on St. Francis House website.
• Solicit gifts and sponsorships for events and track revenue and coordinate sponsorship grant proposals with the Grants Writer.
• Recruit and manage the St. Francis House Boston Marathon team.
• Work with marketing to develop event recap stories for the e-newsletter and website.
• Responsible for updating St. Francis House event web pages.
• Determine and prepare event follow up correspondence to sponsors, donors and in-kind donors.
• Speak at 3rd party and community events as required. (Parishes and other community partners).
• Manage the Emerging Leaders Young Professionals group and develop content for a strong Emerging Leaders program.
• Schedule and organize ad hoc events as required.
• Maintain active records in Raiser’s Edge.
• Occasional nights and weekends required.

Compensation and Benefits
We offer a competitive salary and extensive benefits including:
• Medical and Dental Insurance (Employee pays 10% of the premium for individual coverage or 20% of the premium for family coverage)
• Employer paid Life, Short/Long Term Disability Insurance
• Four weeks paid Vacation per year
• Twelve paid Holidays per year
• Twelve paid Sick Days per year
• 403(b) Retirement Plan with 5% Employer Match

How to Apply
Send resume and cover letter either by email (with the position in the subject line) or to the address below.
email: careers@stfrancishouse.org

mail: Human Resources
St. Francis House
39 Boylston Street
Boston, MA 02116

AA/EOE

Organization Overview
St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year.

We ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth. To achieve our vision, the agency is making significant investments in our staff across the agency. Check out our amazing benefits!

If you want to make an impact in the lives of others, we want to invest in you. We are especially interested in candidates who can contribute to the diversity within our organization.

Opportunity

The Housing Navigator serves as a key member of the Rapid Employment and Housing Assistance Program (REHAP) at St. Francis House Day Shelter. REHAP is designed to serve individuals with less than 270 days homeless and those with longer lengths of stay facing additional barriers which may limit housing priority status. Through REHAP, individuals with demonstrated ability to sustain permanent housing will be eligible to receive temporary financial assistance such as: short-term rental subsidies, first/last month’s rent, security deposit, utility arears, moving expenses, etc.

The Housing Navigator will be embedded in the Guest Services Departments of our Day Shelter and will work collaboratively with Case Managers, Intake & Assessment Specialists, as well as an Employment Navigator, to identify traditional and non-traditional housing opportunities for individuals served within REHAP. The Housing Navigator will work directly with guests individually and in small groups to assist with filling out housing applications.

  • In consultation with Intake & Assessment Specialists, Case Managers, and other members of the REHAP team, determine housing barriers, preferences, needs and goals.
  • Administer a Housing and Income screening tool and make care plan decisions accordingly.
  • Work closely with Employment Navigator and other members of Workforce Development team to maximize income and employment opportunities.
  • Network and collaborate with area Housing Resources and maintain a presence at community housing resource meetings.
  • Build strong relationships with community partners to broaden housing search opportunities.
  • Maintain a relationship with existing property managers/owners and establish new relationships with those willing to house REHAP clients.
  • Establish, update, maintain and communicate a list of available housing opportunities on a regular basis.
  • Serve as an internal resource for St. Francis House staff in search of housing recommendations and opportunities for clients on their caseload.
  • Assist clients in their search for housing, filling out rental applications, interpreting leases and understanding tenant rights and responsibilities.
  • Participate in case conference to ensure effective service delivery by notifying Case Managers of all housing opportunities and coordinating individualized housing plans with clients and their assigned Case Managers.
  • Mediate with landlords, obtain utilities and make moving arrangements when necessary.
  • Maintain timely and accurate records in HMIS client database (ETO).
  • Maintain accurate documentation of service objectives and outcomes as well as other services in accordance with contract requirements and St. Francis House guidelines
  • Prepare related reports including but not limited to: outcomes, successes, etc;
  •  Consistently meet all agency assigned outcome goals with respect to housing efforts, number of people served, and exited to permanent housing.
  • Work closely with Case Managers and Workforce Development staff to determine how REHAP funds are allocated to individual clients.

Qualifications/Requirements

  • 1-2 years of non-profit or related experience strongly preferred.
  • Bachelor’s Degree in Business Administration, Human Services or comparable combination of education/work related experience required.
  • Experience in a social services setting with working knowledge of coordinated care planning/ case management service delivery.
  • Knowledge of housing resources, subsidy programs, and the Continuum of Care for homeless persons.

Compensation and Benefits
We offer a competitive salary and extensive benefits including:
• Medical and Dental Insurance (Employee pays 10% of the premium for individual coverage or 20% of the premium for family coverage)
• Employer paid Life, Short/Long Term Disability Insurance
• Four weeks paid Vacation per year
• Twelve paid Holidays per year
• Twelve paid Sick Days per year
• 403(b) Retirement Plan with 5% Employer Match

How to Apply
Send resume and cover letter either by email (with the position in the subject line) or to the address below.
email: careers@stfrancishouse.org

mail: Human Resources
St. Francis House
39 Boylston Street
Boston, MA 02116

AA/EOE

 

Organization Overview St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year. We ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth.  To achieve our vision, the agency is making significant investments in our staff across the agency.  Check out our amazing benefits! If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization. Opportunity St. Francis House seeks a Major Gifts Officer to be a part of our exciting comprehensive Capital Campaign. The Major Gifts Officer is responsible for securing annual support (gifts of $10,000+), increasing current annual fund gifts, and securing Capital Campaign gifts from a portfolio of approximately 150 names including new prospects. The position requires a strategic, energetic, and highly motivated development professional with a proven track record in fundraising and closing gifts. Competitive candidates will demonstrate superior communication and social skills, as well as the desire to be part of a team-oriented environment.

  • Maximize support from individual donors for St. Francis House to achieve annual goals.
  • Create and implement development strategy for Annual Fund and Campaign giving from donors in your portfolio.
  • Achieve and maintain highest standards of relationship management and reporting of donor visits and social activities.
  • Create and executive meaningful points of engagement for our donors.
  • Partner with when necessary the VP and CEO on donor strategy and visits.
  • Identify, qualify, cultivate, solicit, and steward new individual donor prospects.
  • Maintain and grow a personal portfolio of approximately 150 major gift prospects.
  • Experience with donor management software and highest standard of documentation.
  • Adhere to agency code of conduct.

Qualifications/Requirements

  • Ideal candidates will have 4+ years of development experience with demonstrated success in soliciting Annual Fund and major gifts, preferably in an organization with a human services mission.
  • Candidates must have experience securing 5- and 6-figure gifts.
  • An understanding of the Greater Boston philanthropic community.
  • Ability to communicate through multiple levels of an organization.
  • Excellent strategic thinking and strong analytical skills.
  • Highly motivated self-starter who thrives in a fast-paced yet collaborative team-oriented environment.
  • Must have a driver’s license and access to a vehicle.

Compensation and Benefits We offer a competitive salary and extensive benefits including:

  • Medical and Dental Insurance (Employee pays 10% of the premium for individual coverage or 20% of the premium for family coverage)
  • Employer paid Life, Short/Long Term Disability Insurance
  • Four weeks paid Vacation per year
  • Twelve paid Holidays per year
  • Twelve paid Sick Days per year
  • 403(b) Retirement Plan with 5% Employer Match

 How to Apply Send resume and cover letter either by email (with the position in the subject line) or to the address below. email:   careers@stfrancishouse.org mail: Human Resources St. Francis House 39 Boylston Street Boston, MA 02116 AA/EOE

Organization Overview

St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year.

We ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth. To achieve our vision, the agency is making significant investments in our staff across the agency. Check out our amazing benefits!

If you want to make an impact in the lives of others, we want to invest in you. We are especially interested in candidates who can contribute to the diversity within our organization.

Opportunity

The Utility Worker serves as the primary point of contact for purposes of maintaining a clean and safe kitchen as well as dining room. This includes performing sanitation duties on a regular basis. May also on occasion be called upon to manage the dining room, assist in the preparation of meals and server a receiver for incoming department orders.

• Performs assigned sanitation duties including pot washing, cleaning equipment, mopping floors, cleaning kitchen equipment, washing walls, shelving and countertops
• Operates dish machine during any meal period as needed.
• Operates dish machine during
• Reports cleaning supply needs to supervisor
• Maintains compliance with health and safety codes, performs tasks according to the policies and procedures of Saint Francis House
• Maintains and cleans all storage areas (all freezers, refrigerators and dry storage areas
• Is cross trained and acts as back up dining room coordinator
• Performs other duties as assigned by the supervisor
• Performs other duties as assigned by supervisor.
• Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Bi-lingual English and Spanish preferred, with the ability to communicate clearly (verbally and in writing) in both languages.
• Adhere to agency code of conduct.
• Dependability – Follows instructions, responds to management direction, takes responsibility for own actions, keeps commitments, completes tasks on time or notifies appropriate person with an alternate plan.
• Quantity – Meets productivity standards, completes work in timely manner.
• Safety and Security – Observes safety and security procedures, reports potentially unsafe conditions, uses equipment and materials properly.

Qualifications/ Requirements

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Compensation and Benefits

We offer a competitive salary and extensive benefits including:

• Medical and Dental Insurance (Employee pays 10% of the premium for individual coverage or 20% of the premium for family coverage)
• Employer paid Life, Short/Long Term Disability Insurance
• Four weeks paid Vacation per year
• Twelve paid Holidays per year
• Twelve paid Sick Days per year
• 403(b) Retirement Plan with 5% Employer Match

How to Apply

Send resume and cover letter either by email (with the position in the subject line) or to the address below.

email: careers@stfrancishouse.org

mail: Human Resources
St. Francis House
39 Boylston Street
Boston, MA 02116

AA/EOE

Organization Overview

St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year.

We ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth. To achieve our vision, the agency is making significant investments in our staff across the agency. Check out our amazing benefits!

If you want to make an impact in the lives of others, we want to invest in you. We are especially interested in candidates who can contribute to the diversity within our organization.

Opportunity

The St. Francis House Workforce Development Department program is currently seeking a WFD Readiness and Supportive Service Supervisor to design and implement programming intended to move program participants through the vocational stages of change. S/he develops curriculum with a focus on building life skills that are useful in the workplace as well as wellness habits to support job retention and long-term employment success. Based on best practices in employment services for adults experiencing homelessness s/he conducts assessments, creates engagement plans and delivers employment readiness/wellness and life skills services. The Coordinator incorporates elements of and is guided by the SFH philosophy of care: trauma-informed, recovery-oriented, and person-centered. Success is defined by his/her ability to provide quality workshops and learning experiences that are aligned with SFH income and housing stability outcomes.

  • Oversees employment and life skills readiness program tracks ranging from short- to long-term engagement offered via individual services, drop in workshops, two week accelerated workshops series, and structured classroom based 14 week instructions
  • Coordinates outreach, assessment, vocational case management, and manages and monitors distribution of monetary (stipends, transportation, etc.  and non-monetary supportive services
  • Supervises effective integration of assessments and service planning for participants enrolled in individual and group service delivery tracks
  • Tracks and monitors team progress toward individual and program outcomes
  • Assigns caseload and provides staff support and/or direct intervention as needed for participants experiencing crises
  • Develops and maintain relationship with referring agencies, creates effective outreach strategies, and oversees all aspects of the engagement and enrollment process
  • Engages in conversations with other service providers to build a robust and low threshold entry into WFD services
  • Ability to effectively oversee programs working with individuals who have experienced challenges in educational and employment settings, experienced trauma, and come from diverse cultural backgrounds and experiences
  • Commitment to the philosophy and practice of being trauma-informed, person-centered, and recovery-oriented, and able to reinforce this with staff and colleagues.
  • Proven ability to create a service-delivery environment that is non-judgmental and supportively focused on motivating vulnerable individuals  toward planning for and fulfilling short and long-term goals
  • Knowledge of the skills and resources people need to achieve and maintain stable employment 
  • Effective at working collaboratively with others and motivating others to reach common goals and objectives
  • Ability to communicate comfortably and effectively with a variety of people, including program participants, staff, colleagues, and volunteers, as well as organizational leaders and funders.
  • Comfort and experience with tracking service goals and guiding staff productively toward achieving them.

Qualifications/Requirements

  • Bachelor’s degree in social work or related field with 4 years successful professional experience  engaging, connecting, and preparing people for taking positive steps in their lives.     (required)
  • Master’s Degree in social work or related field with a 2 years of direct experience leading a team of staff. (preferred)
  • Experience providing direct services to people with one or more of the following characteristics: homeless, living with substance use disorder and/or mental illness, and/or having histories of criminal activity and incarceration

Compensation and Benefits
We offer a competitive salary and extensive benefits including:
• Medical and Dental Insurance (Employee pays 10% of the premium for individual coverage or 20% of the premium for family coverage)
• Employer paid Life, Short/Long Term Disability Insurance
• Four weeks paid Vacation per year
• Twelve paid Holidays per year
• Twelve paid Sick Days per year
• 403(b) Retirement Plan with 5% Employer Match

How to Apply
Send resume and cover letter either by email (with the position in the subject line) or to the address below.
email: careers@stfrancishouse.org

mail: Human Resources
St. Francis House
39 Boylston Street
Boston, MA 02116

AA/EOE