St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year.


As a leader in the field of homeless services, St. Francis House is a strong, vibrant organization. Building on our strong foundation of basic and rehabilitative programs, St. Francis House will grow and deepen our impact by further developing our focus on recovery and our employment and housing programs.

We will ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth.   To achieve our vision, the agency is making significant investments in our staff across the agency.

If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization.

St. Francis House affirms its policy of providing equal opportunity for all applicants and employees regardless of their race, color, creed, religion, age, sex/gender, national origin, ancestry, citizenship status, marital status, sexual orientation, gender identity or expression, disability, pregnancy, veteran status, genetic information, or other legally protected status.


OUR BENEFITS

For each of our positions, we offer extensive benefits including:

  • Medical and Dental Insurance (Employer pays 90% of individual premiums and 80% of family premiums)
  • Four weeks paid Vacation per year
  • Twelve paid Holidays per year
  • Twelve paid Sick Days per year
  • Employer paid Life, Short and Long Term Disability Insurance
  • 403(b) Retirement Savings Plan with 5% employer match

Current Employment Opportunities:

Organization Overview

St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year.

We ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth. To achieve our vision, the agency is making significant investments in our staff across the agency. Check out our amazing benefits!

If you want to make an impact in the lives of others, we want to invest in you. We are especially interested in candidates who can contribute to the diversity within our organization.

Opportunity

Guided by our overall mission, philosophy of care, and theory of change, the Associate Director develops, implements, and maintains the effective operations of all St. Francis House (SFH) housing and stabilization programs to ensure that formerly homeless individuals have the supports, connections, and basic skills they need to remain successfully housed and achieve overall stability in their lives.

The Associate Director oversees two SFH housing locations, which serve primarily formerly homeless adults (Next Step and The Union) as well as housing stabilization services which supporting formerly homeless individuals in maintaining permanent housing in the community. He/she is tasked with both ensuring effective stabilization services and expanding housing stabilization work at St. Francis House.

Working collaboratively with the Director of Programs & Services as well as other Associate Directors at the agency, he/she ensures that the program is aligned to help individuals who are homeless or vulnerable to homelessness achieve stability in the areas of housing, income and behavioral health.

Supervisory duties

• Housing Stabilization Case Managers (2)
• Case Manager & Community Support Coordinator

Essential Duties & Responsibilities

• Work closely with the Director of Programs and Services to develop and establish a permanent housing program model that embeds best practices and is poised for growth.
• Applies a Housing First approach in ensuring quality housing and stabilization services in two housing locations for a total of 102 units (approximately half of which are targeted to individuals who are experiencing chronic homelessness)
• Develop, lead, and manage a program model of service that reflects the three components of our Philosophy of Care: person-centered, recover-oriented, and trauma-informed.
• Ensure that residents have access to individual and community supports which foster their success in permanent housing and help them increase their overall stability.
• Provide weekly supervision and ongoing support to direct reports in addressing immediate needs, meeting program goals and objectives, and managing staff. Actively support their ongoing engagement and professional development and growth.
• Collaborate closely with Associate Director of Safety, Security and Community Services to ensure good communication practices between evening and overnight lobby security and program staff.
• Oversee contracts and deliverables related to Next Step property management, housing subsidy programs, CSPECH, and others.
• Act as liaison with property management at Next Step and The Union. Interact regularly with property managers to facilitate resident selection and move-in, ensure quality housing operations, and address any resident issues.
• Create and manage a budget for housing stabilization services and monitor Next Step property management costs to ensure spending is within budget.
• Maximize the use of applicable revenue sources and think creatively about new sources.
• Establish and track goals and targets for the department that support outcomes identified in the SFH theory of change. Embrace the use of regular reports, staff feedback, and client feedback to ensure contract compliance and program quality and to identify areas of strength and those where growth is needed.
• Champion a housing focus across all programs, bringing housing-related resources to the team and expanding stabilization services agency-wide.
• Collaborate closely with the Associate Director of Learning & Outcomes to discuss, strategize, and create data collection systems that are responsive to and reflect a successful service delivery model.
• Seek opportunities to enhance stabilization services through collaboration with external resources.
• Understanding of and firm commitment to a Housing First model. Desire to ensure the smooth operation of two housing programs where the goal is to keep people in housing and make tenancies work wherever possible.
• Proven successful experience in building out service-delivery models and ensuring that services meet client and organizational goals.
• Comfort with and skills and interests in problem solving and working through sometimes competing demands to strengthening program delivery–designing and successfully implementing new program interventions.

• Knowledge of the issues and trends in providing services for homeless individuals who are transitioning to housing.
• Content knowledge in the field of affordable housing, including federal (HUD) or state (DHCD) guidelines for supportive housing, subsidized housing, and housing-based supportive services for formerly homeless individuals.
• Proven ability to provide high-quality supervision and staff support that provides appropriate recognition and constructive feedback, ensures clarity, fosters professional development and ensures accountability.
• Contract management experience—attending to reporting processes and details and maintaining accountability to overall deliverables and goals.
• Demonstrated commitment to fostering a learning-oriented work environment. Experience in and proven champion of the use of data in measuring program success and driving toward outcomes.
• Experience guiding, supporting and training staff in a service delivery model and ensuring that they are meeting service goals in terms of number and quality
• Illustrated commitment to ensuring that data collection practices are embedded into service delivery and that information Is used to help inform and support staff as well as guide the ongoing work.
• Exceptional collaboration, communication, team-building skills and diplomacy.
• Ability to manage complex situations with patience, pacing, and consistency.
• Demonstrate initiative, flexibility, and openness to change.
• Knowledge of and experience collaborating with external service providers
• Comfort working in a diverse environment of staff and residents, and proven ability to build inclusive and respectful relationships and turn that into inclusive hiring practices.
• Comfort and experience with computers, including the use of email programs, web-based tools, common Microsoft Office applications (Outlook, Word, Excel), and database programs
• Strong administrative and management skills, including excellent organizational and verbal and written communication skills.

Qualifications/ Requirements
• Master’s degree in social work, social science, or related field preferred
• Bachelor’s degree with relevant experience as listed below will be considered
• Minimum of 5 years management experience in the field of affordable housing
• Minimum of 5 years successful experience managing a non-profit direct services program–overseeing complex service delivery, developing and implementing new programs, and supervising a diverse group of staff.
• Experience providing direct services to people with one or more of the following characteristics: homeless, living with substance use disorder and/or mental illness, and/or have histories of criminal activity and incarceration.

Compensation and Benefits

We offer a competitive salary and extensive benefits including:

• Medical and Dental Insurance (Employee pays 10% of the premium for individual coverage or 20% of the premium for family coverage)
• Employer paid Life, Short/Long Term Disability Insurance
• Four weeks paid Vacation per year
• Twelve paid Holidays per year
• Twelve paid Sick Days per year
• 403(b) Retirement Plan with 5% Employer Match

How to Apply

Send resume and cover letter either by email (with the position in the subject line) or to the address below.

A cover letter is required when applying for this position.

email: careers@stfrancishouse.org

mail: Human Resources
St. Francis House
39 Boylston Street
Boston, MA 02116

AA/EOE

Organization Overview

St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year.

We ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth. To achieve our vision, the agency is making significant investments in our staff across the agency.  Check out our amazing benefits!

If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization.

 

Opportunity

 We are currently seeking a Manager of Guest Services to ensure efficient and effective operations within the Department’s Clothing Program. As such, this position supervises the daily operation of the program, coordinating the activities of the clothing distribution room and ensuring that distribution to guests is done in a respectful and dignified manner, in accordance with SFH goals and values.

 

  • He/she supervises the Donations Processor and the Van Driver, and seeks opportunities to further develop the program to best meet guest and agency needs.
  • Oversees all day-today operations in the clothing distribution room as well as the effective distribution of emergency clothing.
  • Ensures that the distribution of clothing to guests is done in a way that is dignified, respectful and in accordance with the broader goals and values of St. Francis House.
  • Works closely and collaboratively with Volunteer Coordinator to ensure necessary volunteer coverage and support, as well as a positive volunteer experience within the Clothing Program. Provides clothing program-specific orientation and training to volunteers.
  • Solicits clothing donations and schedules clothing drives. Maintains positive relationships with clothing donors and develops new relationships through outreach efforts.
  • Purchases new clothing items as needed and as cost effectively as possible.
  • Collects necessary data pertaining to clothing services and maintains the designated database; completes required reports and submits them in a timely manner.
  • Ensures the distribution area is fully stocked to meet daily distribution needs.
  • Projects ahead for seasonal and other time-sensitive clothing needs, ensuring an adequate and appropriate clothing inventory.
  • Maintains and monitors all on and off-site clothing storage areas.
  • Collaborates with the MAP career clothing distribution program in-house. Coordinates surplus clothing distribution to other designated areas within SFH as well as to other shelters or outside agencies as appropriate.
  • Ensures a regular and efficient outflow of unusable items, seeking ways to maximize income where appropriate.
  • Schedules pick-ups and distribution of donations for Clothing and Food Services programs, as well as periodic pick-ups and deliveries for other St. Francis House departments upon request.
  • Ensures proper van maintenance and safety, including coordinating all maintenance and repairs, reviewing the weekly van check-list, and addressing any accident reporting with the Manager of Basic Services. Monitors travel accounts such as AAA and EZPass.
  • Serves as back-up to Van Driver when necessary.

Qualifications/ Requirements

  • B.A./B.S. in Psychology, Social Work, or other closely related Human Service field with 1-3 years experience in case management or direct service of homeless individuals; or Associates degree (A.A.) from a college or university; with 3-5 years related experience and/or training.
    • 1-3 years minimum experience (depending on education level) in human services or related field.
  • Some supervisory experience required
  • Compensation and Benefits  We offer a competitive salary and extensive benefits including:
        • Medical and Dental Insurance (Employee pays 10% of the premium for individual coverage or 20% of the premium for family coverage)
        • Employer paid Life, Short/Long Term Disability Insurance
        • Four weeks paid Vacation per year
        • Twelve paid Holidays per year
        • Twelve paid Sick Days per year
        • 403(b) Retirement Plan with 5% Employer Match

    How to Apply

    Send resume and cover letter either by email (with the position in the subject line) or to the address below.

    email:    careers@stfrancishouse.org

    mail:      Human Resources

    St. Francis House
    39 Boylston Street
    Boston, MA 02116

Organization Overview

 St. Francis House is the largest day shelter in New England. Located in the heart of downtown Boston, we serve over 500 poor and homeless men and women a day, 365 days a year. Our basic and rehabilitative services overlap and build on one another to provide our guests with continuous and comprehensive care.

For over 30 years, we have welcomed poor and homeless men and women who fear that their best days are behind them. We provide services, support, and a glimpse of what their lives can become: productive, healthy, fulfilling.

At St. Francis House, our mission and approach are simple: We believe in the worth of every human being, and we know from experience that when people have the right tools, change can happen. That’s why we provide our guests with everything they need to reclaim their dignity and rebuild their lives: nutritious meals, clothing, access to medical care, counseling, vocational rehabilitation, and housing.  For more information, visit www.stfrancishouse.org.

 

Opportunity

The Data Support Specialist is responsible for upholding a high standard of data integrity in the agency’s Efforts to Outcomes (ETO) database.  ETO houses all client-based information and serves as not only a tool to store agency data but also as an integral part of our in-house communication system. The Data Support Specialist will monitor the quality of quantitative data, provide superior staff training and support and oversee maintenance of the ETO database.  The Data Support specialist will run data quality reports to illustrate and highlight incongruences between program functioning and data input into ETO and will notify the Evaluation Manger and program staff when discrepancies occur.

Essential Duties and Responsibilities

  • Conduct weekly audits of the quality and timeliness of data entry.
  • Provide training and support to direct staff in their daily usage of ETO software.
  • Create, monitor and maintain ETO and data collection training materials.
  • Continually review structure of database to ensure the platform is adequate and tailored to meet the needs of staff and guests.
  • Pro-actively communicate with team members, supervisors and colleagues. Stay up to date on ETO database updates, reporting software and HMIS requirements.

Qualifications/Requirements

 Requires a Bachelor’s degree with a minimum.

  • Experience in non-profit setting using data tracking software as well as a firm understanding of outcomes measurement and/or program evaluation principles as they apply to non-profit settings.
  • Prior use of Efforts to Outcomes (ETO) database preferred.
  • Experience working directly with disenfranchised populations and/or in an organization that serves vulnerable adults preferred.
  • Strong oral and written communication skills:  Speak clearly and persuasively in positive or negative situations; listen and get calcification; respond well to questions; demonstrate group presentation skills; participate in meetings.
  • Ability to synthesize complex or diverse information; collect and analyze information use intuition and experience to understand data.
  • Ability to work productively as a team and independently.
  • Excellent organizational and time management skills.
  • Positive energy, optimistic outlook, sense of humor and an ability to take things in stride.

 

Compensation and Benefits

We offer a very competitive salary and extensive benefit plans including:

  • Medical and Dental Insurance
  • Four weeks paid Vacation per year
  • Twelve paid Holidays per year
  • Twelve paid Sick Days per year
  • Short &Long Term Disability Insurance
  • 403(b) Retirement Savings Plan

 

 How to Apply:

Send resume and cover letter to: Human Resources or

Email: careers@stfrancishouse.org
Mail:  Human Resources
St. Francis House
39 Boylston Street
Boston, MA 02116

 

AA/EOE

 

 

Organization Overview

St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year.

We ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth. To achieve our vision, the agency is making significant investments in our staff across the agency.  Check out our amazing benefits!

If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization.

Opportunity

The Director is responsible for leadership across the continuum of all programs and services ensuring that all program models and operations are aligned with the mission and vision of SFH. He/she pays special attention to the integrity of the programs as a holistic, integrated model, ensuring that they are operated and implemented in alignment with the SFH Philosophy of Care (trauma-informed, recovery-oriented, and person-centered) and are achieving desired outcomes. As a senior leader in the organization, the Director contributes insights and expertise to the operations, direction, and goals of the agency and works collaboratively with other members of senior leadership in implementing them. He/she proactively represents the mission, culture and values of the organization as they apply in day-to-day practices across all programs.

  • Associate Director of Day Shelter Services
  • Associate Director of Workforce Development
  • Associate Director of Safety, Security and Community Services
  • Associate Director of Clinical Supervision
  • Associate Director of Housing & Stabilization Services

There are more than 80 staff managed by this team.

  • Provides leadership to all programs & services of St. Francis House: Programs include: Day shelter (includes food, clothing and emergency services; safety and security, in-reach and general engagement, case management, and clinical services); employment services; and housing & stabilization services (including two locations of affordable housing).   Actively participate in program development and implementation related to addiction and recovery services programming.
  • Leads a diverse team of professionals: Inspires, motivates, and supports staff responsible for refuge services, employment and workforce development and housing management and support.
  • Integrates staff and programs around the mission and goals, finding ways to leverage the assets of staff individually and collectively. Creates an environment of collaboration and accountability, where roles and expectations are clearly established, but flexibility is highly valued and creativity is welcomed.
  • Champions the importance of having an integrated service delivery model and that all program policies, procedures and operations are trauma-informed, recovery-oriented and person-centered.
  • Works closely with the SFH Training Manager to ensure that program staff are getting the skills and professional development they need to be effective contributors and satisfied and supported professionals.
  • Working closely with the VP of Program Strategy & Initiatives, contributes expertise and insight to the development and implementation of best practices and evidenced-based models of care.
  • Fosters an outcome-focused, learning-oriented program delivery environment. Works closely with both the VP and the Associate Director of Learning &Evaluation to establish and reinforce program priorities, determine key outcomes and indicators, and review data to determine the effectiveness of program models and interventions. Uses information and insights to shape program operations and staffing structures that create the best possible alignment toward outcomes and deliver the most effective service.
  • Ensures strong and effective operations: Oversees a total Programs & Services budget of over $5M, understanding the relationship between finance and program and collaborating closely with the Finance Director. Prepares budgets, reviews expenditures, and ensures fiscal accountability. Collaborates closely with HR Director related to staff support, development, and training initiatives. Oversees multiple contracts, ensuring processes are followed and deliverables are met. Creates, implements and upholds policies and procedures.
  • Represents SFH with professional poise and integrity, and in alignment with our mission and intentions. Participates in system-wide change efforts, serving on various committees and task forces internally and externally. Works collaboratively with current funders and contracting agencies. Engages Associate Directors and program managers in alignment with their programs, personal expertise and/or professional development goals.

Additional Duties & Responsibilities

  • High degree of commitment, authenticity and integrity. Recognizes and actively promotes the view that the ultimate measure of success is in the effect our services have on the lives of our guests.
  • Proven leadership and management skills in a complex and dynamic human services environment and across a range of substantive areas. Experience leading the growth and development of programs, staff, and processes.
  • Proven successful experience in strengthening program delivery and/or designing and implementing new program interventions.
  • Experience overseeing the delivery of services to the homeless and/or within a behavioral health/recovery-focused setting.       Has experience with trauma-informed, recovery-focused, person-centered models of care.
  • Desire to work in a dynamic day shelter environment where people experience crisis, and to provide engaged and confident leadership.
  • Expertise in at least one substantive area related to the work.       Key areas include homelessness, poverty, substance abuse and treatment, mental illness and mental health treatment, and affordable housing.
  • Experience in supporting an outcomes-orientation to human services work—recognizes and champions the idea that good data practices are directly related to the ability to align services toward reaching outcomes and fulfilling our mission.
  • Learning-oriented and curious. Committed to professional development for self and others.       Interested in understanding the larger context in which we work. Enthusiasm for thinking about ways to continuously improve our service delivery.
  • Able to manage multiple priorities and communicate priorities clearly and effectively.
  • Excellent communication skills and the ability to engender trust and motivate staff and colleagues.
  • Belief in the inherent value of fostering diversity and inclusivity—from the staff to program design to the guests we serve. Successful experience working with professionals from different racial, ethnic, cultural, and/or socio-economic backgrounds.
  • Brings thoughtfulness, dedication and focus to the work while also recognizing the importance of balance and self-care. Able to take things in stride and work through challenges and set-backs with a solution-focused mindset. Consistent, positive, flexible, engaging style. Sense of humor.
  • Comfort and experience with computers, including the use of email programs, web-based tools, common Microsoft Office applications (Outlook, Word, Excel), and database programs.
  • Ability to adhere to agency code of conduct

Qualifications/ Requirements

  • Master’s degree required in area of study relevant to the work. LICSW or MSW strongly preferred.
  • Minimum of 10 years of successful management experience overseeing a wide variety of programs in a complex human services environment and leading a diverse group of professional staff.
  • Prior experience working in providing direct services to adults experiencing poverty, homelessness, substance abuse, mental illness and/or those who have histories of criminal activity.
  • Experience in an organization that provides behavioral health services, particularly in a substance abuse treatment setting, a plus.
  • Bi-Lingual in Spanish a plus.

Compensation and Benefits

We offer a competitive salary and extensive benefits including:

  • Medical and Dental Insurance (Employee pays 10% of the premium for individual coverage or 20% of the premium for family coverage)
  • Employer paid Life, Short/Long Term Disability Insurance
  • Four weeks paid Vacation per year
  • Twelve paid Holidays per year
  • Twelve paid Sick Days per year
  • 403(b) Retirement Plan with 5% Employer Match

How to Apply

Send resume and cover letter either by email (with the position in the subject line) or to the address below.

email:    careers@stfrancishouse.org

mail:

Human Resources
St. Francis House
39 Boylston Street
Boston, MA 02116

 

AA/EOE

Organization Overview

St. Francis House (SFH) is the largest day shelter in New England. Located in the heart of downtown Boston, we serve over 500 poor and homeless men and women each day, 365 days a year. Our basic and rehabilitative services overlap and build on one another to provide our guests with continuous and comprehensive care.

Opportunity

The Workforce Development Department “Access to Employment” program is currently seeking two Employment Coach/Specialist positions to provide direct employment coaching and job placement services to homeless and recently housed individuals who are enrolled in a Rapid Re-housing program.

The Employment Coach/Specialist conducts comprehensive vocational needs assessments, counseling and career coaching, and as needed case management support. The Employment Coach/Specialist also conducts employment preparation activities, oversees the job search process and collaborates with employers and One Stop Career Centers to assure job placement within the industry of participant’s interest.

The Employment Coach/Specialist, as part of the rapid re-housing program team, will collaborate closely with the individual’s housing placement and stabilization specialist to foster a comprehensive plan that supports overall stabilization in housing. They are expected to meet with participants in the shelters, in the community, on job sites or in the office setting.

 

Essential Duties and Responsibilities include the following:

  • Engage clients and establish collaborative relationships directed toward the goal of competitive employment in community settings.
  • Provide individual pre-employment counseling to identify program participants’ career interests
  • Assist clients in development of job search skills
  • Skillfully develop resumes and cover letters portraying each client’s individual work experience, knowledge, skills and abilities
  • Facilitate job search workshops or provide on-on-one services related to personal and professional development
  • Assist clients to find competitive employment that is consistent with their vocational goals
  • Establish relationship with employers to create employment opportunities with an emphasis on jobs with a career pathway
  • Place clients with program employer partners as appropriate
  • Document client interaction and program activities in the client database (ETO) in a timely manner
  • Other duties as assigned

Qualifications/ Requirements:

Bachelor’s Degree and 2 years experience or Associate Degree and 3 years experience with full-time professional experience working directly with clients in the areas of employment/career counseling, job placement, and/or other workforce development related areas.

Successful candidates should have:

  • the proven ability and desire to effectively work with and promote individuals with significant barriers to employment due to a history of homelessness
  • in-depth, practiced knowledge of essential job search skills and career planning processes
  • knowledge of employment resources, preferably in the Boston area
  • the proven ability to engage and support vulnerable individuals as well as motivate and guide them toward planning for and fulfilling short and long-term goals
  • experience and comfort with using a client database to track progress and manage workload
  • effective and professional communication skills
  • solid planning and organizational skills
  • a positive approach to the work and an optimistic outlook

 

Compensation and Benefits:

We offer a competitive salary and extensive benefit plans including:

  • Medical and Dental Insurance
  • Four weeks paid Vacation per year
  • Twelve paid Holidays per year
  • Twelve paid Sick Days per year
  • Employer paid Life, Short and Long Term Disability Insurance
  • 403(b) Retirement Savings Plan with employer match

Organization Overview

St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year.

We ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth. To achieve our vision, the agency is making significant investments in our staff across the agency.  Check out our amazing benefits!

If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization.

Opportunity

St. Francis House has adopted a Philosophy of Care which builds on concepts of Trauma-Informed, Person-Centered and Recovery-Oriented Care models. By creating an environment that facilitates self expression, this position provides arts-based treatment plans and art therapy programs for Saint Francis House guests by performing the following duties.

    • Maintains a safe, welcoming and inspiring art studio for the guests’ use, well stocked with a variety of enticing art supplies
    • Facilitates an open studio and therapeutic art groups with guests
    • Provides reality-based feedback on life issues and social interactions
    • Acts as role model for healthy, adaptable behaviors and interactions (communication skills, coping skills and problem solving)
    • Assists guests in exploring new ways of thinking and being and provides a means for self-expression
    • Works from a perspective of hopefulness
    • Encourages and seeks ways to build healthy community through involvement in the arts
    • Makes assessments and referrals, as well as arts-based treatment plans
    • Coordinates art room scheduling with graduate interns
    • Supervises art room interns and volunteers
    • Plans and implements cultural and recreational activities for art room participants
    • Coordinates with Development, production of yearly calendar
    • Manages art room budget
    • Designs and maintains designated exhibit spaces in the building
    • Performs other duties as assigned by the supervisor
    • Professionalism – Exhibits professionalism and the translation of SFH’s mission into Guest centered activities and services.
    • Demonstrate integrity by working with passion, commitment, and honesty, acting in the best interests of colleagues and guests.
    • Approach work in a collaborating and caring manner interacting with insight, sincerity, and compassion.
    •  Recognize and respect diversity in all forms.
    • Strive for excellence in the fulfillment of SFH’s mission through quality, innovation, and continuous learning.
    •  Demonstrate initiative, flexibility, and openness to change.
    • Keep current and proficient with necessary skills and knowledge. Self-identify training and development needs relevant to work area and responsibilities.
    • Review, promote and enforce SFH’s Standard of Conduct.
    • Promptly, in good faith, report any instances of suspected fraud, waste and abuse.
    • Attend all in-service trainings and participate in leadership building.

Qualifications/ Requirements

  •  Master’s Degree strongly preferred, or four to ten years of related experience
  • ATR or LMHC preferred
  • Spanish or Haitian Creole a plus

Compensation and Benefits

We offer a competitive salary and extensive benefits including:

  • Medical and Dental Insurance (Employee pays 10% of the premium for individual coverage or 20% of the premium for family coverage)
  • Employer paid Life, Short/Long Term Disability Insurance
  • Four weeks paid Vacation per year
  • Twelve paid Holidays per year
  • Twelve paid Sick Days per year
  • 403(b) Retirement Plan with 5% Employer Match

How to Apply
Send resume and cover letter by email (with the position in the subject line)to the address below:

email:    careers@stfrancishouse.org

mail:
St. Francis House
Human Resources
39 Boylston Street
Boston, MA 02116

AA/EOE

 

Organization Overview

St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year.

We ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth. To achieve our vision, the agency is making significant investments in our staff across the agency.  Check out our amazing benefits!

If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization.

Opportunity

St. Francis House has adopted a Philosophy of Care which builds on concepts of Trauma-Informed, Person-Centered and Recovery-Oriented Care models. In the interest of reaching as many people as possible, who suffer from addiction, a position of Harm Reduction Specialist is created to work collaboratively with guests, staff and community providers. The position is held by an individual who is compassionate , self-motivated and committed to providing counsel and support to individuals who are heavily sedated due to substance abuse, and to individuals who are at risk of harm from drug overdose or who have overdosed.  This position will collaborate in an interdisciplinary, cross organizational  team environment to prevent harm, support overdose prevention and provide individual and group level interventions to reduce transmission of disease while increasing access to care and treatment.

  • Engages with and reaches out to individual drug users who will benefit from being monitored in this safe environment while applying a harm reduction approach, encouraging them to use resources and services at SFH as well as other providers, to keep them safe from harm.
  • Provides written and verbal harm reduction information and referrals to other appropriate providers, on safer injection strategies, vein and abscess care, overdose prevention, sexual health and HIV, STI and Hepatitis transmission to program participants as interactions permit.
  • Provides participants with easily accessible and low threshold services that operate within the harm reduction framework. This includes assisting participants with accessing support services such as primary care, substance use and mental health treatment, homeless shelters, housing and legal advocacy.
  • Takes the lead in daily operations including management of the milieu, offering a safe and welcoming space
  • Under the direction of the Associate Director of Clinical Supervision, and designated medical staff through BHCH), may serve as a first responder in the event of an overdose.
  • Conducts in-reach and outreach in immediate area of SFH and participates in engagement initiatives.
  • Attends and participates in Team debriefings and incident reviews, meetings and trainings as appropriate.
  • Performs other duties as required, such as attendance and representation for SFH at external/stakeholder meetings.
  • Ability to function independently or as a member of a team.
  • Ability to adhere to agency code of conduct.
  • Displays concern and initiative.
  • Observes and supports program policies.
  • Cooperates and maintains good rapport with staff, patients and visitors.
  • Ability to learn and adapt.
  • Commitment to harm reduction, knowledge of harm reduction strategies required.
  • Significant knowledge of health-related social issues faced by people with substance use disorder.
  • Strong organizational, interpersonal, written and verbal communication skills.
  • Self-directed, motivated and flexible with the ability to work independently and as part of a team.
  • Ability to relate to guests and use engagement skills

 

  • Qualifications/ Requirement
  • Two years experience in the field of human services and/or a Bachelors degree in a related field and/ or shared life experiences with homelessness and/or addiction will be considered.
  • HS Diploma/GED
  • Previous experiences conducting street level outreach with at-risk populations preferred.
  • 1-2 years experience working in the field of SUD and/or Recovery from SUD.
  • Bi-lingual in Spanish preferred.

Compensation and Benefits

We offer a competitive salary and extensive benefits including:

  • Medical and Dental Insurance (Employee pays 10% of the premium for individual coverage or 20% of the premium for family coverage)
  • Employer paid Life, Short/Long Term Disability Insurance
  • Four weeks paid Vacation per year
  • Twelve paid Holidays per year
  • Twelve paid Sick Days per year
  • 403(b) Retirement Plan with 5% Employer Match

 

How to Apply
Send resume and cover letter by email (with the position in the subject line)to the address below:

email:    careers@stfrancishouse.org

mail:
St. Francis House
Human Resources
39 Boylston Street
Boston, MA 02116
AA/EOE

Organization Overview

St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year.

We ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth. To achieve our vision, the agency is making significant investments in our staff across the agency.  Check out our amazing benefits!

If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization.  

Opportunity

St. Francis House has adopted a Philosophy of Care which builds on concepts of Trauma-Informed, Person-Centered and Recovery-Oriented Care models. In the interest of reaching as many people as possible, who suffer from addiction, a position of Recovery Coach is created to work collaboratively with guests, staff and community providers.

The Recovery Coach will act as an integral member of an interdisciplinary team of Physicians, Nurse, Therapists and case managers through a joint OBOT program with BHCHP and SFH. The purpose of the position is to support and stabilize homeless individuals who are recovering from substance abuse, through facilitation of access to substance use disorder (SUD) treatment, resources and recovery groups. The RC will provide assistance in navigating the system of care, maintaining ongoing clients/guests support, regardless of relapse and will serve as a motivator, ally, role model, problem solver, and advocate for clients with SUD.

  • Engages with clients/guests identified with SUD, addressing barriers to successful recovery and serving as role model, ally, and advocate
  • Identifies resources and contacts in SUD services along the continuum within the Boston catchment area and makes this available to staff as needed
  • Works collaboratively with treatment team to implement evidence-based services to clients/guests with SUD
  • Conducts active outreach efforts to encourage attendance and participation in recovery-oriented, self-help, and pro-social groups
  • Educates clients/guests about addiction and utilizes motivational enhancement techniques to explore ambiguity and tip the scales toward recovery
  • Provides peer coaching and supports clients/guests in establishing recovery goals and achieving and maintaining recovery via multiple pathways
  • Is available to provide support to clients/guests in immediate risk of relapse or for other time-sensitive matters during regular business hours
  • Helps clients/guests navigate the healthcare system and social service system; accompanies clients/guests to appointments and meetings as needed
  • Assists with access to treatment for SUD and co-occurring conditions, creating systems and procedures to rapidly identify treatment needs and determine appropriate level of care in concert with team. Assists with data collection for quality assurance and program evaluation
  • Meets clients/guests with SUD prior to discharge from facilities and facilitates clients/guests access to next stage of treatment
  • Serves as a liaison between the recovery community, the addiction treatment system, the medical treatment system, and the clients/guests’ community, family, and social context to facilitate connections across systems of care
  • Negotiates and creates opportunities for access to treatment and social services for clients/guests; advocates on behalf of clients/guests to help decrease barriers to care
  • May facilitate and/or co-facilitate weekly recovery support group(s)
  • Ability to function independently or as a member of a team.
  • Displays concern and initiative.
  • Observes and supports program policies.
  • Cooperates and maintains good rapport with staff, clients/guests and visitors.
  • Ability to learn and adapt.
  • Work collaboratively with all staff involved in client/guest service planning

Competencies:

The RC will possess a thorough understanding of SUD, the community culture and barriers to successful recovery in order to provide appropriate referrals and linkages to community resources, recovery and treatment options.

  • Strong interpersonal, facilitation, and leadership skills
  • Interest and experience working with underserved populations
  • Ability to work independently as well as part of a multidisciplinary team of psychologists, physicians, social workers, and nurses
  • Strong advocacy skills along with knowledge of community based services, resources, and local recovery community
  • Comfort with multiple pathways to recovery from SUD and willingness to embrace a clients/guests-centered approach that recognizes an individual’s preferences and autonomy (“recovery by any means necessary”)
  • Knowledge of harm reduction strategies including opioid overdose prevention and response, safer injection techniques, or willingness to be trained to become expert in these topics
  • Comfort in working in both medical and social service settings
  • Skills in motivational enhancement strategies preferred
  • Ability to provide accurate feedback without judgment or discomfort
  • Flexibility to adapt to unforeseen needs or circumstances
  • Excels at problem solving and multi-tasking; organized, efficient and goal-directed
  • Ability to maintain effective working relationships with clients/guests/families and staff
  • Excellent interpersonal, written and verbal communication skills
  • Effective use of the Internet and Microsoft Office programs such as Word and Outlook
  • Effective use of Microsoft Excel and PowerPoint a plus
  • Ability to handle confidential information

Qualifications/ Requirements

  • High school diploma required  
  • Recovery Coach Academy graduate preferred or willingness to complete RCA within 6 months of hire required.
  • Recovery coach CARC certification required within first 12 months of employment
  • Bilingual candidates encouraged to apply

Compensation and Benefits

We offer a competitive salary and extensive benefits including:

  • Medical and Dental Insurance (Employee pays 10% of the premium for individual coverage or 20% of the premium for family coverage)
  • Employer paid Life, Short/Long Term Disability Insurance
  • Four weeks paid Vacation per year
  • Twelve paid Holidays per year
  • Twelve paid Sick Days per year
  • 403(b) Retirement Plan with 5% Employer Match

How to Apply

Send resume and cover letter either by email (with the position in the subject line) or to the address below.

email:    careers@stfrancishouse.org

mail:
Human Resources
St. Francis House
39 Boylston Street
Boston, MA 02116
AA/EOE

About us:

St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women a day, 365 days a year. Our basic, rehabilitative, and housing services overlap and build on one another to provide our guests with continuous and comprehensive care.

Summary:

This position requires a thoughtful, pro-active, and highly organized professional with a proven track record in grant management and writing. The Sr. Grant Writer is responsible for telling the St. Francis House story in a compelling and strategic manner. This position will be charged with building upon existing relationships and finding new revenue sources in the private and public sectors. Affiliated tasks include research, managing and tracking a grants calendar, proposal submission, reporting and building a solid stewardship program.

 

Essential Duties and Responsibilities include the following. Other duties may be assigned. 

 Compile, write, and edit all grant applications exhibiting strong writing skills.

Build solid and lasting relationships with funder’s through creative cultivations, stewardship and consistent timely outreach.

Develop and maintain excellent collaborative relationships with St. Francis House staff to better understand the needs, impact, data, and budgets for our programs, in order to submit the strongest proposals possible.

Apply for new private and public funding sources for projects, programs and new initiatives by researching databases (Foundation Search, Guide Star) and print sources and analyze them to identify likely opportunities.

Develop individual grant proposals in accordance with each grant-making organization’s preferences and follow exactly each grant-making organization’s guidelines.

Keep in contact with funders during their review of a submitted grant application in order to be able to supply additional supportive material if needed.

Manage the process of supplying progress reports when required by funders which in includes working with staff to collect data on outcomes for funded program.

Track all correspondence, submissions and reports in database/Raiser’s Edge.

 

Education/Experience:

Bachelor’s degree (B.A.) from four-year college or university and three to five years related experience.

 

Compensation and Benefits:

We offer a competitive salary and extensive benefit plans including:

 

Medical and Dental Insurance 403(b) Retirement Savings Plan with employer match
Four weeks paid Vacation per year Job Type: Full-time
Twelve paid Holidays per year; Twelve paid Sick Days per year Employer paid Life, Short and Long Term Disability Insurance

 

How to Apply:

Send resume and cover letter to Human Resources,

email: hr@ stfrancishouse.org,

St. Francis House, 39 Boylston Street, Boston, MA 02116

AA/EOE

Organization Overview

St. Francis House (SFH) is the largest day shelter in New England. Located in the heart of downtown Boston, we serve over 500 poor and homeless men and women each day, 365 days a year. Our basic and rehabilitative services overlap and build on one another to provide our guests with continuous and comprehensive care.

 Saint Francis House Workforce Development Program Overview

WFD includes the Moving Ahead Program, One Stop Career Center Access Point, and Rapid Re-Housing Employment Services. In these programs we work with homeless job seekers to address barriers to employment by offering immediate engagement, 14 weeks life skills and employment readiness training, and customized comprehensive employment services and connection to One Stop Career Center resources.

Opportunity

We are currently seeking an experienced Office Coordinator to manage the front office operations including font desk and phone coverage. The WFD Office Coordinator provides administrative support to Job Training and Employment Services by working closely with all staff to ensure well-organized and efficient processing of program applications; managing reimbursement vouchers; preparing direct services related invoices and billings, administrating supportive services budget, organizing and managing office and food supplies, and performing administrative support.

The WFD Office coordinator is also responsible for:

  • Managing the front desk telephone system and orienting on-site visitors to SFH Workforce Development programs
  • Handling program applications by managing applicants’ roster and entering information into ETO (database)
  • Supporting events and projects
  • Providing administrative back-up for IT issues
  • Managing clothing room donations including overseeing clothing room volunteers

Qualifications/ Requirements:

  • B.A./B.S. with 2 years experience in an office management /administrative support position or
  • Associates degree (A.A.) with 4 years experience in an office management/administrative support position

 

Successful candidates should have:

  • Demonstrated experience in managing busy program/office environments with a high volume of customer traffic
  • Excellent customer-service skills
  • Efficient and extremely organized, strong ability to complete tasks in a timely manner
  • Ability to resolve conflicts diplomatically, to be decisive and to make professional judgments
  • Strong written/verbal communication skills and excellent interpersonal skills
  • Comfortable with financial matters
  • Intermediate to Advanced knowledge of computers and Microsoft Office Suite, particularly Excel, and Power Point
  • Must possess the temperament to work with individuals with untreated mental illness and substance abuse issues around vocational and employment issues
  • Strong commitment to working with vulnerable, high/barrier populations experiencingCompensation and Benefits:We offer a competitive salary and extensive benefit plans including:
    • Medical and Dental Insurance
    • Four weeks paid Vacation per year
    • Twelve paid Holidays per year
    • Twelve paid Sick Days per year
    • Employer paid Life, Short and Long Term Disability Insurance
    • 403(b) Retirement Savings Plan with employer match

    How to Apply:

    Send resume and cover letter to: Human Resources or

    Email: careers@stfrancishouse.org
    Mail:  Human Resources
    St. Francis House
    39 Boylston Street
    Boston, MA 02116