St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year.


As a leader in the field of homeless services, St. Francis House is a strong, vibrant organization. Building on our strong foundation of basic and rehabilitative programs, St. Francis House will grow and deepen our impact by further developing our focus on recovery and our employment and housing programs. We will ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth.   To achieve our vision, the agency is making significant investments in our staff across the agency. If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization.

St. Francis House affirms its policy of providing equal opportunity for all applicants and employees regardless of their race, color, creed, religion, age, sex/gender, national origin, ancestry, citizenship status, marital status, sexual orientation, gender identity or expression, disability, pregnancy, veteran status, genetic information, or other legally protected status.


OUR BENEFITS

For each of our positions, we offer extensive benefits including:

  • Medical and Dental Insurance (Employer pays 90% of individual premiums and 80% of family premiums)
  • Four weeks paid Vacation per year
  • Thirteen paid Holidays per year
  • Twelve paid Sick Days per year
  • Employer paid Life, Short and Long Term Disability Insurance
  • 403(b) Retirement Savings Plan with 5% employer match

To Apply for any open opportunity with St. Francis House, please send and updated resume with a cover letter to:  careers@stfrancishouse.org.  Subject line of email must include the position you wish to be considered for.

Equal Employment Opportunity

Current Employment Opportunities:

Clinical Case Manager

To apply, please submit your cover letter and resume.  

Bilingual/Spanish required

As a leader and largest day shelter provider in the field of homeless services -in Massachusetts; St. Francis House is a strong, vibrant organization. Building on our foundation of refuge and rehabilitative programs, St. Francis House will grow and deepen our impact by further developing our focus on housing, behavioral health, and income maximization.  We will ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth.   To achieve our vision, the agency is making significant investments in our staff across the agency. If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization.

At St. Francis House, our Philosophy of Care commits us to providing trauma-informed, recovery-oriented and person-centered care. It guides everything we do at St. Francis House – how we work with guests and how we work together as an entire organization and community.

SUMMARY:

The Clinical Case Manager works one-on-one and in small groups with guests of St. Francis House to provide counseling, referral, and advocacy services.  Through individualized service planning, goal setting, and coordination of care, the Clinical Case Manager helps guests obtain the skills, support, and resources needed to achieve stability in key areas such as housing, income, and behavioral health.  The Clinical Case Manager is grounded in trauma-informed and person-centered practices in order to assist guests in addressing the various and complex barriers associated with homelessness. 

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Determines the needs of individual guests through engagement and strength-based needs assessment process
  • Carries a caseload of 30 (+/-) clients with the goal of moving them towards self-sufficiency.
  • Creates goals and individualized service plans along with guest(s)
  • Provides crisis intervention and assistance with behavioral problems as needed.
  • Provides on-call clinical services in rotation with other clinical staff during day shelter hours.
  • Works within a holistic care model, collaborating closely with other clinicians, psychiatrists, physicians, case managers, and support staff.
  • Provides referral services for individual guests internally at St. Francis House and with external agencies and resources.
  • Follows up in order to assess the effectiveness of case management and general counseling services, updates goals and service plan accordingly, and determine discharge planning/successful transition from clinical case management service with guests.
  • Provides services to guests that empower each individual and promote pathways to self-determination and stability, using an integrated “Universal Design” model of care that is Person-Centered, Recovery Focused and Trauma Informed.
  • Conducts outreach and triage to guests in the busiest areas of our day shelter when not working individually with guests.
  • Engages guests by utilizing techniques of motivational interviewing to empower guests while using the ‘Stages of Change’ model to understand and to assist them with issues related to housing, benefits, employment, life skills, treatment for substance abuse and mental or physical health issues, etc.
  • Maintains real-time accurate records of guest contacts, case management services provided, and guest progress in web based software program (ETO) and partners with guests to monitor, address/resolve challenges, using a person-centered, empowerment approaches.
  • Actively participates in individual supervision, team meetings, case conferences and presentations.
  • Works collaboratively with colleagues in the clinical and recovery services team, as well as other departments.

EDUCATION & EXPERIENCE:

  • Master’s degree in Social Work, Counseling, or related field required.
  • 3-5 years experience with highly vulnerable, high-barrier individuals and awareness of issues common to those who are experiencing homelessness.
  • Experience working with homeless adults and/or in a homeless services environment preferred.
  • Experience in, appreciation for, and interest in doing clinical case-management.
  • Experience with a population with co-occurring disorders.
  • Experience working with and within a substance abuse treatment environment a plus.
  • Experience with trauma-informed, recovery-focused, person-centered models of care.
  • Experience and comfort working with a client database, and the commitment to recording assessments, service plans, and client contacts regularly and consistently.
  • Successful experience working with professionals from different racial, ethnic, cultural, and/or socio-economic backgrounds.
  • Lived experience with homelessness and/or recovery a plus.

KNOWLEDGE, SKILLS & ABIILTIES:

  • Ability to communicate calmly and effectively with agitated guests and/or in a crisis situation, using good judgment and applying de-escalation techniques as necessary.
  • Ability and experience in maintaining and modeling appropriate boundaries with guests so that guests receive clear signals about what behavior is acceptable and unacceptable at St. Francis House.
  • Demonstrated understanding and exhibiting professionalism, appropriate boundaries, and oral/written communication skills.
  • Ability to maintain a non-judgmental attitude and positive regards when working with individuals experiencing homelessness.
  • Must be proficient in the following computer applications–Microsoft Word, Excel and Outlook
  • Creative problem-solving skills.
  • Ability to work independently and effectively within a team setting.
  • Strong communication skills; both verbal and writing.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and employee handbook.
  • Ability to write timely and accurate clinical case management documentation/notes.

Schedule – Eight hours a day, Monday through Friday, between 7:00 am –3:30 pm.  On-call rotation schedule during shelter hours.

EEO: At SFH our mission is to promote and protect opportunities for all employees. We are stronger when we embrace diversity and when our employees can utilize their unique skills and talents to jobs that provide fair wages, excellent benefits and safe and healthy working conditions.  We are also committed to the hiring of staff with Lived experience within the population we serve, in all of our departments and programs and all levels within the agency.

COVID-19: All employees, guests and visitors are required to wear masks. Common surface areas are sanitized throughout the day. Public areas and offices are marked to allow for physical distancing. Employees are provided masks, gloves, googles & hand sanitizer.

 

To apply, submit up-to-date resume and cover letter to:  careers@stfrancishouse.org.

Manager, Clinical Case Management Services

**HIRING BONUS*** $250 welcome payment in first paycheck, $2000 after 90 days!

To apply, please submit your cover letter and resume.  Resumes without cover letter will not be considered.

As a leader and largest day shelter provider in the field of homeless services -in Massachusetts; St. Francis House is a strong, vibrant organization. Building on our foundation of refuge and rehabilitative programs, St. Francis House will grow and deepen our impact by further developing our focus on housing, behavioral health, and income maximization.  We will ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth. To achieve our vision, the agency is making significant investments in our staff across the agency. If you want to make an impact in the lives of others, we want to invest in you. We are especially interested in candidates who can contribute to the diversity within our organization.

At St. Francis House, our Philosophy of Care commits us to providing trauma-informed, recovery-oriented and person-centered care. It guides everything we do at St. Francis House – how we work with guests and how we work together as an entire organization and community.

Summary:

The Manager of Clinical Case Management Services is responsible for overseeing the delivery of clinical and non-clinical case management, and recovery-oriented services within the St. Francis House Day Shelter. The Manager of Clinical & Recovery Services applies clinically-informed insights to the work and infuses a person-centered, trauma-informed, and recovery-oriented approach in accordance with our Philosophy of Care. The Manager of Clinical & Recovery Services works closely with managers of other programs, specifically Guest Services and Community Engagement & Safety (CES) to ensure consistency in services for guests.

OUR BENEFITS include, 

For each of our full-time positions, we offer extensive benefits including: 

  • Comprehensive Medical and Dental Insurance (Employer pays 90% of individual premiums and 80% of family premiums)
  • Company sponsored Health Reimbursement Account.
  • Up to Four weeks paid Vacation per year
  • Up to Thirteen paid Holidays per year
  • Up to Twelve paid Sick Days per year
  • Employer paid Life, Short and Long Term Disability Insurance
  • 403(b) Retirement Savings Plan with 5% employer match and immediate vesting

Essential Duties and Qualifications:

  • Oversees the delivery of individualized clinical and non-clinical case management to day shelter guests that is focused on housing, income, and behavioral health stability.
  • Collaborates with City and other homeless service providers/funders such as Boston Healthcare for the Homeless, the Department of Mental Health Homeless Outreach Team, to facilitate needed services- clinical and nonclinical services for guests including coordinating housing navigation trainings for staff and participating in the City’s Chronic Homelessness initiatives.
  • Works in a highly collaborative way with other Day Shelter Managers
  • Facilitates on-site trainings around case management interventions that include assertive engagement techniques, motivational interviewing, and harm reduction.
  • Ensures contracts with Department of Mental Health (DMH) and Boston Health Care for the Homeless: Behavioral Health Community Partners (BHCP) are fully operational and that contract deliverables are being met. Actively engage in conversations with other shelters and consortium providers about operationalizing service-delivery under these contracts.
  • Ensures the effective integration of assessments and service planning into individual work with guests. Monitor and support the work of the teams and analyze and evaluate guest outcomes over time.
  • Regularly reviews and analyzes information relevant to departmental performance on outputs and outcomes. Suggest adjustments to program design or practice that will lead to more effective service delivery.
  • Manages department budget and expenditures.
  • Masters-level clinician. LICSW (or LCSW with expectation to secure LICSW within 6 months) preferred. LMHC and non-licensed clinicians will be considered.
  • Minimum of 4 years’ experience providing clinical services and/or recovery supports to at-risk individuals struggling with one or more of the following challenges: homelessness, active substance use, histories of criminal activity and incarceration, and mental illness.
  • Minimum of 2 years supervising staff and overseeing service delivery and program implementation.
  • Lived experience with homelessness a plus.
  • Bilingual – Spanish a plus.

EEO: St. Francis House is an Equal Opportunity Employer. We are devoted to sustaining a culturally inclusive and equitable work environment where all identities, perspectives and expressions are valued, respected and embraced. As an agency, we serve as a resource and advocate for these values by implementing policies, opportunities, programs and initiatives that reflect the needs of our guests and staff in order to foster a diverse, equitable and inclusive community for all.

COVID-19: All employees, guests and visitors are required to wear masks. Common surface areas are sanitized throughout the day. Public areas and offices are marked to allow for physical distancing. Employees are provided masks, gloves, googles & hand sanitizer.

 

To apply, please submit your cover letter and resume to: careers@stfrancishouse.org

Inquires without a cover letter and resume will not be reviewed.

Housing Program Manager

To apply, please submit your cover letter and resume.  Resumes without cover letter will not be considered.

As a leader and largest day shelter provider in the field of homeless services -in Massachusetts; St. Francis House is a strong, vibrant organization. Building on our foundation of refuge and rehabilitative programs, St. Francis House will grow and deepen our impact by further developing our focus on housing, behavioral health, and income maximization.  We will ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth.   To achieve our vision, the agency is making significant investments in our staff across the agency. If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization.

At St. Francis House, our Philosophy of Care commits us to providing trauma-informed, recovery-oriented and person-centered care. It guides everything we do at St. Francis House – how we work with guests and how we work together as an entire organization and community.

Summary:

Under the supervision of the Associate Director of Housing & Stabilization, the Housing Program Manager will be responsible for implementing and supervising SFH Housing Navigation and Rapid Rehousing Stabilization efforts at our Housing Center at 39 Boylston Street and in the communities where our guests are placed. The Housing Program Manager will utilize a Housing First approach to guide team on making relationships with landlords and service planning with guests to stabilize around housing, income, and behavioral health.

This program offers medium term rental assistance combined with linkages to employment and other services in order to end clients’ homelessness as well as create longer term self-sufficiency.

OUR BENEFITS include,

For each of our full-time positions, we offer extensive benefits including:

  • Comprehensive Medical and Dental Insurance (Employer pays 90% of individual premiums and 80% of family premiums)
  • Company sponsored Health Reimbursement Account.
  • Up to Four weeks paid Vacation per year
  • Up to Thirteen paid Holidays per year
  • Up to Twelve paid Sick Days per year
  • Employer paid Life, Short and Long Term Disability Insurance
  • 403(b) Retirement Savings Plan with 5% employer match and immediate vesting

Essential Duties and Qualifications:

  • In conjunction with the Associate Director of Housing & Stabilization design, develop, and implement management practices and protocols of the Housing Center including but not limited to program guidelines, funding requirements and outcomes.
  • Oversee the day-to-day management of program activities including client enrollments, creation of individualized housing navigation and housing stability plans, housing location, coordination of move-in assistance and provision of stabilization services, including linkages and referrals to appropriate service providers.
  • Reconciliation and distribution of checks to appropriate staff for distribution to landlords.
  • Ensuring HMIS data is accurate and up-to-date and that HMIS protocols are observed by staff.
  • Ensure program files are complete with all the required documentation; act as point of contact during monitoring visits by funders.
  • Tracking and monitoring program expenditures and performance on a monthly basis. Responsible for submitting a monthly progress report to the AD of Housing & Stabilization.
  • Balance projected amount of rental assistance per client with available amount of funding.
  • Compilation of all data necessary to generate reports; Timely submission of complete and accurate cash requests for financial assistance and invoices to the AD of Housing & Stabilization.
  • Works with AD of Housing & Stabilization to ensure timely reports are complete and available for the Director of Programs and Services for funders and other stakeholders including but not limited to: Quarterly Performance Reports, Annual Performance Reports, Ad-hoc Reports, Board Report and Management Reports.
  • Ensuring program compliance in accordance with all applicable laws, regulations and contractual requirements.
  • Serve as liaison between the program, referral agencies, service agencies and other stakeholders and develop a positive relationship with community partners.
  • Represent agency at community events and meetings and also serve as RRH primary contact.
  • Work collaboratively within the larger management and leadership teams at St. Francis House to provide integrated services that are aligned with agency priorities and values.
  • Apply a Recovery Oriented, Person-Centered, and Trauma-Informed approach to the programming and supervision adopting key best practices such as Motivational Interviewing and Harm Reduction.
  • Collaborates proactively with colleagues within the department as well as across SFH departments.
  • High School Diploma or Equivalency required. Further education in human services related field a plus.
  • Five (5) years experience working in a non-profit, direct care setting serving vulnerable populations
  • Experience working with homeless individuals providing housing search, placement, and stabilization case management in a direct care or supervisory/management role.
  • Supervisory experience with demonstrated skills in staff coaching, team-building, and training.
  • Knowledge of Boston Continuum of Care and Homeless Initiatives a plus.
  • Lived experience with homelessness and/or recovery a plus.

EEO: St. Francis House is an Equal Opportunity Employer.  We are devoted to sustaining a culturally inclusive and equitable work environment where all identities, perspectives and expressions are valued, respected and embraced.  As an agency, we serve as a resource and advocate for these values by implementing policies, opportunities, programs and initiatives that reflect the needs of our guests and staff in order to foster a diverse, equitable and inclusive community for all. 

COVID-19: All employees, guests and visitors are required to wear masks. Common surface areas are sanitized throughout the day. Public areas and offices are marked to allow for physical distancing. Employees are provided masks, gloves, googles & hand sanitizer.

To apply, submit up-to-date resume and cover letter to:  careers@stfrancishouse.org.

 

 

 

 

Director of Corporate and Foundation Gifts

To apply, please submit your cover letter and resume.

As a leader and largest day shelter provider in the field of homeless services -in Massachusetts; St. Francis House is a strong, vibrant organization. Building on our foundation of refuge and rehabilitative programs, St. Francis House will grow and deepen our impact by further developing our focus on housing, behavioral health, and income maximization.  We will ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth.   To achieve our vision, the agency is making significant investments in our staff across the agency. If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization.

At St. Francis House, our Philosophy of Care commits us to providing trauma-informed, recovery-oriented and person-centered care. It guides everything we do at St. Francis House – how we work with guests and how we work together as an entire organization and community.

Summary:

At the mid-point of this very exciting campaign, we are seeking someone who thrives in a results-driven, goal oriented fast-paced environment; enjoys building relationships; is a critical thinker; and is committed to the St. Francis House mission.

The Director of Corporate and Foundation Gifts will be a critical member of a strong development team now in the third year of a 5-year $60,000,000 comprehensive campaign.  The Director of Corporate and Foundation Gifts will work to enhance current Corporate and Foundation partnerships and ensure each is cultivated, solicited and stewarded in a way that speaks directly to the  priorities of each partner and St. Francis House. This position is responsible for prospecting for new partnerships within the greater Boston area. This position will ensure ongoing communication with partners and prospects and will regularly work on strategy and funding opportunities with members of the Development team and the VP of P & EA.  Additionally, this position supervises two grant writers and is responsible for ensuring all grant proposal and report deadlines are met, work is allocated properly and research continues to be done for both current funders and prospects.

OUR BENEFITS include,

For each of our full-time positions, we offer extensive benefits including:

  • Comprehensive Medical and Dental Insurance (Employer pays 90% of individual premiums and 80% of family premiums)
  • Company sponsored Health Reimbursement Account.
  • Up to Four weeks paid Vacation per year
  • Up to Thirteen paid Holidays per year
  • Up to Twelve paid Sick Days per year
  • Employer paid Life, Short and Long Term Disability Insurance
  • 403(b) Retirement Savings Plan with 5% employer match and immediate vesting

Essential Duties and Qualifications:

  • Responsible for understanding and communicating the philosophy, heart and purpose of the agency.
  • Serves as the primarycontact with corporate and foundation partners; coordinate internal and external resources to ensure partnerships are effectively executed and partnership objectives are achieved. 
  • Develops and implements a comprehensive fundraising strategy to secureannual and multiyear funding from corporate and foundation  Funding opportunities include grants, event sponsorships, employee gift matches, and more. Be responsible for the lifecycle of fundraising with partners, from identification to cultivation to solicitation to reporting.  
  • Works with partners to identify engagement opportunities with St. Francis House. Engagement opportunities include volunteerism, advertising St. Francis House at corporate partner locations, clothing drives, young professional group opportunities, Board of Director seats, etc. 
  • Attends external networking events as the St. Francis House ambassador to promote current and prospective 
  • Works closely with St. Francis House grant writersto ensure potential grants are entered into the SFH grant submission pipeline. Maintain a calendar with grant writers and adhere to time-sensitive deadlines. Provide insight into corporate partner expectations for grant funding, to ensure guidelines are adhered to. 
  • Works closely with St. Francis House Events Coordinatorto come up with event solicitation plan with Corporate Partners, and facilitate details associated with event sponsorships. 
  • Works closely with the Marketing and Communications Officer to ensure social media, website, and newsletter promotion of corporate partnerships is executed.
  • Updates and maintains corporate partner data in Raiser’s Edge, to reflect all prospecting, cultivation, and stewardship facilitation that takes place. 
  • Assists with administrative duties and high-priority department initiatives on an as-needed basis, including staffing donor cultivation and stewardship events.
  • May be required to provide supervision to: intern and/or staff.
  • Bachelor’s degree in communications, marketing, non-profit management, English or relevant field.
  • At least 5 years of development experience and/or consultative sales experience with a focus on corporate and foundation fund-raising and prospecting.

 Allocation of Time: 

  • External visits, meetings, events with corporate and foundation partners – 60%
  • Supervising staff, internal research, reporting, analysis, administrative tasks – 40%
  • Fundraising goal: Raise approximately $2 million each year from current corporate and foundation partners and new partnerships.

EEO: At SFH our mission is to promote and protect opportunities for all employees. We are stronger when we embrace diversity and when our employees can utilize their unique skills and talents to jobs that provide fair wages, excellent benefits and safe and healthy working conditions.  We are also committed to the hiring of staff with Lived experience within the population we serve, in all of our departments and programs and all levels within the agency.

COVID-19: All employees, guests and visitors are required to wear masks. Common surface areas are sanitized throughout the day. Public areas and offices are marked to allow for physical distancing. Employees are provided masks, gloves, googles & hand sanitizer.

To apply, submit up-to-date resume and cover letter to:  careers@stfrancishouse.org.

 

Development Associate

To apply, please submit your cover letter and resume.

As a leader and largest day shelter provider in the field of homeless services -in Massachusetts; St. Francis House is a strong, vibrant organization. Building on our foundation of refuge and rehabilitative programs, St. Francis House will grow and deepen our impact by further developing our focus on housing, behavioral health, and income maximization.  We will ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth.   To achieve our vision, the agency is making significant investments in our staff across the agency. If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization.

At St. Francis House, our Philosophy of Care commits us to providing trauma-informed, recovery-oriented and person-centered care. It guides everything we do at St. Francis House – how we work with guests and how we work together as an entire organization and community.

SUMMARY:

Supports a variety of Development operations including gift processing, gift acknowledgment, updating and maintaining data in Raiser’s Edge, as well as providing ad hoc support for special projects and events in support of Development department and organizational goals.   In addition, acts as a first line of contact for general donor inquiries and inquiries through the website and facilitates the coordination of temporary employees, volunteers and interns working within the Development department by performing the following duties.

OUR BENEFITS include,

For each of our full-time positions, we offer extensive benefits including:

  • Comprehensive Medical and Dental Insurance (Employer pays 90% of individual premiums and 80% of family premiums)
  • Company sponsored Health Reimbursement Account.
  • Up to Four weeks paid Vacation per year
  • Up to Thirteen paid Holidays per year
  • Up to Twelve paid Sick Days per year
  • Employer paid Life, Short and Long Term Disability Insurance
  • 403(b) Retirement Savings Plan with 5% employer match and immediate vesting

Essential Duties & Responsibilities:

  • Processes all gifts that come to 39 Boylston Street and the lockbox company
  • Maintains accurate records on all active donors in Raiser’s Edge database
  • Prepares and mails timely donor acknowledgments for all gifts (approximately 25,000/year)
  • Coordinates all aspects of matching gifts and tribute programs
  • Promotes Stewardship of donors through attention to detail and prompt response to inquiries
  • Maintains up-to-date central filing system, including files for the Planned Giving Program
  • Responds to general donor and web inquiries
  • Addresses donor comments and contributions returned or rejected for any reason
  • Maintains department calendar
  • Provides administrative support to the Development Department
  • Coordinates Development volunteers, interns and (when appropriate) temporary employees
  • Prepares reports and correspondence as needed
  • Assists with special projects and events in support of fundraising priorities
  • High School diploma or equivalent with two years of related experience and/or training in administrative work, required.
  • Advance degree (Associates, Bachelor’s degree (B. A.)) in business, fundraising, or related field; with one year of related experience, preferred.
  • One to two years related experience and/or training.

Schedule – Schedule – Eight hours a day, 5 days/week, primarily Monday through Friday within the hours of 7:30-4:30pm.  Some extended evening and weekend hours may be necessary at times to cover special events/programs, and would be announced and scheduled in advance.

EEO: At SFH our mission is to promote and protect opportunities for all employees. We are stronger when we embrace diversity and when our employees can utilize their unique skills and talents to jobs that provide fair wages, excellent benefits and safe and healthy working conditions.  We are also committed to the hiring of staff with Lived experience within the population we serve, in all of our departments and programs and all levels within the agency. 

COVID-19: All employees, guests and visitors are required to wear masks. Common surface areas are sanitized throughout the day. Public areas and offices are marked to allow for physical distancing. Employees are provided masks, gloves, googles & hand sanitizer.

To apply, please submit your cover letter and resume to: careers@stfrancishouse.org

 

Executive Assistant

As a leader and largest day shelter provider in the field of homeless services -in Massachusetts; St. Francis House is a strong, vibrant organization. Building on our foundation of refuge and rehabilitative programs, St. Francis House will grow and deepen our impact by further developing our focus on housing, behavioral health, and income maximization.  We will ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth.   To achieve our vision, the agency is making significant investments in our staff across the agency. If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization.

At St. Francis House, our Philosophy of Care commits us to providing trauma-informed, recovery-oriented and person-centered care. It guides everything we do at St. Francis House – how we work with guests and how we work together as an entire organization and community.

SUMMARY:

The Executive Assistant is responsible for providing comprehensive support to the President & CEO, Board of Directors, and Executive Team. With a primary responsibility of supporting the President & CEO, creates an atmosphere that allows the President & CEO to be as effective as possible and has the tools necessary to effectively lead the agency.  As necessary, provide support to the Executive Team as directed to ensure the Agency goals and objectives are accomplished.

Essential Duties and Responsibilities:

  • Bachelor’s degree in Non-Profit or Business Management, Communications, Human Services or related field
  • Minimum of (5) years of experience providing executive support preferably in a non-profit organization with nonprofit board management experience
  • Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point) and desktop publishing software; ability to design and edit graphic presentations and materials.
  • Lived experience of homelessness and/or recovery a plus.
  • Provides hospitality to all visitors and help to create a welcoming environment
  • Provides all SFH guests with the opportunity to meet with President & CEO and/or respectfully refers them to other staff once needs are ascertained.
  • Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities can include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Coordinate complex scheduling and extensive calendar management, as well as management of content and flow of information to include purpose, attendees, responses, booking proper venues, as well as pre-meeting material and set up preparation
  • Promotes effective staff relationships by working to keep lines of communication flowing both bottom up and top down throughout the agency; keeps entire staff abreast of agency-wide news, initiatives and community events; energetically maintains an open and healthy relationship with all staff
  • Answer and screen incoming calls and serve as the primary point of contact for internal and external constituencies including those of a highly confidential or critical nature. Prioritize and determine appropriate course of action, referral, or response, exercising judgement to reflect President & CEO’s style and agency policy.
  • Promotes effective external communication by responding to or initiating correspondence with various external contacts via, telephone, e-mail, fax or regular mail as required to fulfill the commitments of the President & CEO
  • Responds to requests for materials regarding the President & CEO and the agency in general
  • At times, accompany or represent the President & CEO at internal or external meetings
  • Communicates directly, and on behalf of the President & CEO, with Board members, donors, staff, volunteers and others
  • Write, edit and complete written communications to internal and external stake holders on behalf of the President & CEO
  • Follow up on contacts made by the President & CEO to cultivate ongoing relationships.
  • Collaborates with the President & CEO in the timely preparation of presentations, letters, reports and proposals
  • Assists with research and implementation of special projects; designing and producing complex documents, reports, and presentations; which may include data collection, coordination, final copy preparation, distribution, etc.
  • Serves as liaison to Board of Directors and manages preparation for all BOD meetings including scheduling meetings, advance distribution of materials before meetings in electronic/paper format, takes and maintains BOD minutes, directories, and related materials; prepares for and works with Board Committees as required
  • Prepare monthly expense report for President & CEO
  • Oversees day-to-day administrative operations for 7 Boylston including ordering supplies and printer operations and repairs as needed.
  • Manages Front Desk duties in absence of Front Desk Staff.

EEO: At SFH our mission is to promote and protect opportunities for all employees. We are stronger when we embrace diversity and when our employees can utilize their unique skills and talents to jobs that provide fair wages, excellent benefits and safe and healthy working conditions.  We are also committed to the hiring of staff with Lived experience within the population we serve, in all of our departments and programs and all levels within the agency.

COVID-19: All employees, guests and visitors are required to wear masks. Common surface areas are sanitized throughout the day. Public areas and offices are marked to allow for physical distancing. Employees are provided masks, gloves, googles & hand sanitizer.

To apply, submit up-to-date resume and cover letter to:  careers@stfrancishouse.org.

Director of Facilities

As a leader and largest day shelter provider in the field of homeless services -in Massachusetts; St. Francis House is a strong, vibrant organization. Building on our foundation of refuge and rehabilitative programs, St. Francis House will grow and deepen our impact by further developing our focus on housing, behavioral health, and income maximization.  We will ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth.   To achieve our vision, the agency is making significant investments in our staff across the agency. If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization.

At St. Francis House, our Philosophy of Care commits us to providing trauma-informed, recovery-oriented and person-centered care. It guides everything we do at St. Francis House – how we work with guests and how we work together as an entire organization and community.

SUMMARY:

The Director of Facilities is responsible for the overall maintenance and operations of all St. Francis House properties and facilities.  Responsibilities include the development and implementation of facilities operating policies and procedures, budgeting for annual operating and capital needs and ensuring the efficient operation and maintenance of mechanical, electrical, HVAC, energy management, security and other building systems.

The Director supports the management and professional development of maintenance technicians and housekeeping/janitorial staff to ensure that the appearance and functionality of all SFH’s properties reflect the Agency’s mission and values.

Essential Duties and Responsibilities:

Administration:

  • Provides leadership and direction and communicates a strong program within the Agency that emphasizes customer service.
  • Actively participates in the development of Agency policies and procedures; serves on Agency’s Senior Leadership Team, Safety Committee, and Operational Leadership Team.
  • Maintains staffing and departmental organizational structure to effectively accomplish the functions of facilities and maintenance operations, recruits, employs, supervises and evaluates departmental staff; directs the implementation of technical, professional and management development skills and safety training.
  • In conjunction with VP of Facilities establish and implement, short- and long- range organizational goals, objectives and operating procedures; monitor and evaluate program effectiveness; implement changes required for improvement.

Manage Building Maintenance, Renovations, and Repairs:

  • Implement and oversee a preventive maintenance program that will maintain the appearance, safety, property, and equipment to high standard.
  • Implement strategies for continuous improvement of Agency infrastructure, systems, operations, and energy conservation.
  • Negotiate agency wide service contracts and vendor relations (e.g. HVAC, sprinkler, fire alarm, supplies, waste removal, pest control, cleaning contract, etc.).
  • Oversee contractors involved in facility projects and delivery of services.
  • Ensures building operations comply with all local zoning, occupancy and inspectional laws, codes and regulations.
  • Oversee the maintenance and housekeeping of all facilities and grounds and the utilities systems.
  • Oversee the functioning of all building systems including mechanical, electrical, fire/life safety, plumbing and waste management.
  • Oversee building and energy management systems to ensure a safe and comfortable building environment.
  • Coordinate housekeeping and facilities management with contracted Property Management companies outsources for SFH permanent housing programs.

Manage Facilities Budgets:

  • Working closely with the VPs of Facilities and Finance and Agency Department heads, coordinates capital budget priorities.
  • Develops and manages annual budget for the Agency and perform regular cost and productivity analysis.
  • Responsible for development long-range facilities plans, capital needs and budgets based on Agency growth and future needs.
  • Monitors budgets and approves contracts and service agreements.

Manage Employee and Guest Space:

  • Facilitates space planning and advises administration regarding space allocation policy and decisions.
  • Forecast space needs; design and plan offices, workspaces, conference rooms and guest spaces.

Education and Experience:

  • Bachelor’s degree or Technical School certification in the relevant industry preferred or Certification in the operation and maintenance of mechanical, electrical and HVAC systems for commercial buildings required.
  • Minimum of seven (7) years of directly related experience with building systems required to include HVAC/Sprinkler/Fire/Elevator, etc., including a minimum of five (5) years experience in managing/directing a comprehensive facilities and maintenance organization required.
  • Experience in general repairs, electrical, carpentry, painting and plumbing preferred.
  • Excellent verbal and written communication skills in English.
  • Proficient in computer technology with demonstrated competency with MicroSoft Office suite (Word, Excel, etc.) and energy management software at a high user level.

EEO: At SFH our mission is to promote and protect opportunities for all employees. We are stronger when we embrace diversity and when our employees can utilize their unique skills and talents to jobs that provide fair wages, excellent benefits and safe and healthy working conditions.  We are also committed to the hiring of staff with Lived experience within the population we serve, in all of our departments and programs and all levels within the agency.

COVID-19: All employees, guests and visitors are required to wear masks. Common surface areas are sanitized throughout the day. Public areas and offices are marked to allow for physical distancing. Employees are provided masks, gloves, googles & hand sanitizer.

To apply, submit up-to-date resume and cover letter to:  careers@stfrancishouse.org.

Housing Stabilization Case Manager

To apply, please submit your cover letter and resume.

As a leader and largest day shelter provider in the field of homeless services -in Massachusetts; St. Francis House is a strong, vibrant organization. Building on our foundation of refuge and rehabilitative programs, St. Francis House will grow and deepen our impact by further developing our focus on housing, behavioral health, and income maximization.  We will ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth.   To achieve our vision, the agency is making significant investments in our staff across the agency. If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization.

At St. Francis House, our Philosophy of Care commits us to providing trauma-informed, recovery-oriented and person-centered care. It guides everything we do at St. Francis House – how we work with guests and how we work together as an entire organization and community.

Summary:

The Housing Stabilization Case Manager provides direct support to formerly homeless individuals who have transitioned into permanent housing.  They operate from a “housing first” point of view, recognizing that the main goal is to work closely with residents to ensure they have the support to develop and apply skills and access to resources they need to live successfully in stable permanent housing.

The Housing Stabilization Case Manager uses the principles of the St. Francis House Philosophy of Care as a guide for his/her work (being person-centered, recovery-oriented, and trauma-informed) and keeps in mind the goals of helping individuals achieve outcomes in the areas of housing, income and behavioral health stability.

OUR BENEFITS include,

For each of our full-time positions, we offer extensive benefits including:

  • Comprehensive Medical and Dental Insurance (Employer pays 90% of individual premiums and 80% of family premiums)
  • Company sponsored Health Reimbursement Account.
  • Up to Four weeks paid Vacation per year
  • Up to Thirteen paid Holidays per year
  • Up to Twelve paid Sick Days per year
  • Employer paid Life, Short and Long Term Disability Insurance
  • 403(b) Retirement Savings Plan with 5% employer match and immediate vesting

Essential Duties and Qualifications:

  • Welcomes new residents into housing and provide services and supports that foster a smooth transition from homelessness to a stable living environment in permanent supportive housing.
  • Carries a caseload of approximately 30 individuals, whose needs will vary over time, but approximately 30% of which will have high levels of service needs at any given time.
  • Uses a proactive approach in developing positive relationships with residents, reaching out on a regular basis with all individuals on the caseload to ensure they know what, where, and how to engage in services when needed.
  • Conducts assessments and builds collaborative service plans with residents, prioritizing areas that are directly connected to improving levels of stability in housing, income, and behavioral health, establishing agreed-upon goals.
  • Works with participants to develop and or strengthen daily living skills including budgeting, employment/income, food and nutrition, and good tenancy practices.
  • Understands and respects individuals’ choices and levels of readiness to change and uses Motivational Interviewing to provide encouragement, insight, and informed support.
  • Works collaboratively with the other members of the housing team and community to develop, promote, and facilitate positive activities for residents living in St. Francis House housing communities.
  • Integrates with other departments within St. Francis House to coordinate consultation and care for residents that address behavioral health, income, and refuge services.
  • Maintains ongoing and up-to-date resident records in the database (Clarity and Google Docs) and regularly reviews caseload activities and goals.
  • Monitors participant’s tenancy to identify any potential concerns early, including landlord-tenant disputes, rent arrearages, and lease or code violations (by tenant and/or by landlord). Reports out any concerns to supervisor promptly.
  • Serves as a liaison with participant’s landlord, property management, medical and behavioral health providers, and others as needed and permitted by participant.
  • Self-monitors performance to work with supervisor to insure measurable progress with participants and adherence to contract requirements, departmental goals, and/or agency-wide outcomes.
  • Minimum requirements: High School Diploma or equivalent required. Further education in a human service field a plus.
  • Experience with case management/direct service with vulnerable populations
  • Minimum of 1 year experience working directly with people experiencing or who have recently exited homelessness preferred.
  • Lived experience with homelessness and/or recovery a plus.
  • Driver’s license and regular access to reliable transportation strongly preferred.

EEO: At SFH our mission is to promote and protect opportunities for all employees. We are stronger when we embrace diversity and when our employees can utilize their unique skills and talents to jobs that provide fair wages, excellent benefits and safe and healthy working conditions.  We are also committed to the hiring of staff with Lived experience within the population we serve, in all of our departments and programs and all levels within the agency.

COVID-19: All employees, guests and visitors are required to wear masks. Common surface areas are sanitized throughout the day. Public areas and offices are marked to allow for physical distancing. Employees are provided masks, gloves, googles & hand sanitizer.

To apply, submit up-to-date resume and cover letter to:  careers@stfrancishouse.org.

 

Bi-lingual Employment Coach

As a leader and largest day shelter provider in the field of homeless services -in Massachusetts; St. Francis House is a strong, vibrant organization. Building on our foundation of refuge and rehabilitative programs, St. Francis House will grow and deepen our impact by further developing our focus on housing, behavioral health, and income maximization.  We will ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth.   To achieve our vision, the agency is making significant investments in our staff across the agency. If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization.

At St. Francis House, our Philosophy of Care commits us to providing trauma-informed, recovery-oriented and person-centered care. It guides everything we do at St. Francis House – how we work with guests and how we work together as an entire organization and community.

Summary:

The Bi-lingual Employment Coach proactively engages with both English and Spanish speaking individuals experiencing homelessness with the goal of providing employment services as part of an overall strategy for securing and sustaining permanent housing. The Employment Coach works collaboratively and holistically with individuals to identify, secure, and maintain employment that meets their interests and career goals.

OUR BENEFITS include,

For each of our full-time positions, we offer extensive benefits including:

  • Comprehensive Medical and Dental Insurance (Employer pays 90% of individual premiums and 80% of family premiums)
  • Company sponsored Health Reimbursement Account.
  • Up to Four weeks paid Vacation per year
  • Up to Thirteen paid Holidays per year
  • Up to Twelve paid Sick Days per year
  • Employer paid Life, Short and Long Term Disability Insurance
  • 403(b) Retirement Savings Plan with 5% employer match and immediate vesting

Essential Duties and Qualifications:

  • Engages individuals experiencing homelessness, promotes earned income opportunities, and provides employment services or connects them to other services within workforce development department, including MassHire referral, as a way to increase income stability and exiting homelessness.
  • Works collaboratively with guests on caseload to create individualized employment plans with identifiable wraparound resources to support participants’ achievement of income stability.
  • Provides coaching in effective job search techniques,  including skillfully developing resumes and cover letters portraying each individual’s work experience, knowledge, skills and abilities
  • Assists participants to identify employment opportunities and provide job placement assistance.
  • Conducts housing pathways assessments to align income maximization needs with the individual’s identified housing pathway and support individuals to making progress on that housing pathway.
  • Provides guidance that helps participants identify behaviors that may create barriers to getting or advancing in a job and provides direct support or referrals to resources to address identified barriers.
  • Ensures that participants have a realistic and supportive plan in place for a smooth transition to employment.
  • Meets with participants in a variety of different settings such as SFH, virtually/electronically, other shelter or community sites.
  • Keeps accurate records of work with participants in all required databases, including but not limited to referrals made, services provided, progress toward goals, and contract-specific details.
  • Self-monitors performance to insure measurable progress with participants and adherence to contract requirements, departmental goals, and/or agency-wide outcomes.
  • Collaborates with internal and external resources to support participants’ ability to exit homeless and achieve stabilization of housing goals.
  • Minimum requirements: High School Diploma or equivalent. Higher education in human services, counseling, or related field a plus.
  • Minimum requirements: One-year experience working directly with people experiencing homelessness.
  • Preferred: Experience providing case management services, employment, career counseling, job training or other workforce development related services.
  • Lived experience of homelessness and/or recovery a plus.

EEO: At SFH our mission is to promote and protect opportunities for all employees. We are stronger when we embrace diversity and when our employees can utilize their unique skills and talents to jobs that provide fair wages, excellent benefits and safe and healthy working conditions.  We are also committed to the hiring of staff with Lived experience within the population we serve, in all of our departments and programs and all levels within the agency.

COVID-19: All employees, guests and visitors are required to wear masks. Common surface areas are sanitized throughout the day. Public areas and offices are marked to allow for physical distancing. Employees are provided masks, gloves, googles & hand sanitizer.

To apply, submit up-to-date resume and cover letter to:  careers@stfrancishouse.org.

 

Donation Processor & Van Driver

As a leader and largest day shelter provider in the field of homeless services -in Massachusetts; St. Francis House is a strong, vibrant organization. Building on our foundation of refuge and rehabilitative programs, St. Francis House will grow and deepen our impact by further developing our focus on housing, behavioral health, and income maximization.  We will ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth.   To achieve our vision, the agency is making significant investments in our staff across the agency. If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization.

At St. Francis House, our Philosophy of Care commits us to providing trauma-informed, recovery-oriented and person-centered care. It guides everything we do at St. Francis House – how we work with guests and how we work together as an entire organization and community.

Summary:

This position is essential to the daily programming and operations of the Clothing Program here at St. Francis House, which provides clothing to roughly 50 shelter guests per day. The main responsibilities include providing customer service as first point of contact in clothing distribution, completing pick-ups and assisting in the sorting and processing of incoming clothing, and other donations.  This position works in collaboration with another Donations Processer/Van Driver and Guest Services staff to provide a compassionate and dignified refuge service to our guests as they work towards stabilization of housing, income, and behavioral health.

OUR BENEFITS include,

For each of our full-time positions, we offer extensive benefits including:

  • Comprehensive Medical and Dental Insurance (Employer pays 90% of individual premiums and 80% of family premiums)
  • Company sponsored Health Reimbursement Account.
  • Up to Four weeks paid Vacation per year
  • Up to Thirteen paid Holidays per year
  • Up to Twelve paid Sick Days per year
  • Employer paid Life, Short and Long Term Disability Insurance
  • 403(b) Retirement Savings Plan with 5% employer match and immediate vesting

Essential Duties and Qualifications:

  • Receives, sorts, and prepares SFH donations for distribution.
  • Notifies Clothing Supervisor regarding inventory of clothing – whether high or low – and offers input on emergency clothing needs.
  • Ensures that the clothing distribution areas are appropriately stocked and maintained each day to meet program needs.
  • Communicates with Clothing Supervisor about the quality of incoming donations and non-usable items.
  • Maintains clean, organized and well-stocked sorting and storage spaces including emergency clothing closet.
  • Maintains general upkeep duties within clothing program spaces (including trash removal, floor upkeep, cleaning and re-organizing as needed),
  • Fulfills van driver duties in conjunction with Clothing team which include:
  • Timely pick up of donations as well as loading/unloading products into and out of the van.
  • Responsible for ongoing food-bank pickups.
  • Monitoring the vehicle condition and notify supervisor of concerns.
  • Strict adherence to all city, local, state and federal regulations regarding operation of a vehicle.
  • Adheres to agency code of conduct.
  • High school diploma or equivalent required; Further education and relevant training a plus.
  • Experience providing customer service to vulnerable populations
  • Valid Driver’s License & Driving Record in Good standing
  • Experience with HMIS (Clarity) database a plus.
  • Experience with de-escalation techniques or crisis intervention a plus.
  • Must be fluent in English (read, write, and speak).
  • Regular schedule is 8 hours per day, primarily Monday – Friday between the hours of 7:00 am – 3:00 pm.
  • Occasional change in schedule may be required for emergencies that may occur during evenings, holidays, or on weekends and/or projects.

EEO: At SFH our mission is to promote and protect opportunities for all employees. We are stronger when we embrace diversity and when our employees can utilize their unique skills and talents to jobs that provide fair wages, excellent benefits and safe and healthy working conditions.  We are also committed to the hiring of staff with Lived experience within the population we serve, in all of our departments and programs and all levels within the agency.

COVID-19: All employees, guests and visitors are required to wear masks. Common surface areas are sanitized throughout the day. Public areas and offices are marked to allow for physical distancing. Employees are provided masks, gloves, googles & hand sanitizer.

To apply, submit up-to-date resume to:  careers@stfrancishouse.org.

Employment Readiness Instructor

SUMMARY:  The Employment Readiness Instructor creates a supportive recovery-oriented classroom learning environment and acts as a “life skills coach” for adults who are seeking pathways into stable employment and out of homelessness.  Instructors use a holistic job and career readiness curriculum, and works as a team, rotating through different classes and workshops on a scheduled basis and providing backup support as needed.  The Instructor works collaboratively with integrated services at St. Francis House to stabilize guests in Income, Housing, and Behavioral Health.

As a leader and largest day shelter provider in the field of homeless services -in Massachusetts; St. Francis House is a strong, vibrant organization. Building on our foundation of refuge and rehabilitative programs, St. Francis House will grow and deepen our impact by further developing our focus on housing, behavioral health, and income maximization.  We will ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth.   To achieve our vision, the agency is making significant investments in our staff across the agency. If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization.

At St. Francis House, our Philosophy of Care commits us to providing trauma-informed, recovery-oriented and person-centered care. It guides everything we do at St. Francis House – how we work with guests and how we work together as an entire organization and community.

OUR BENEFITS include,

For each of our full-time positions, we offer extensive benefits including:

  • Comprehensive Medical and Dental Insurance (Employer pays 90% of individual premiums and 80% of family premiums)
  • Company sponsored Health Reimbursement Account.
  • Up to Four weeks paid Vacation per year
  • Up to Thirteen paid Holidays per year
  • Up to Twelve paid Sick Days per year
  • Employer paid Life, Short and Long Term Disability Insurance
  • 403(b) Retirement Savings Plan with 5% employer match and immediate vesting

Essential Duties and Qualifications:

  • High School Diploma or equivalency required. Further education in human services a plus.
  • Experience with providing direct service to vulnerable populations in a human service setting required
  • Experience with working with the homeless population preferred.
  • Experience with teaching/instructional role preferred.
  • Experience providing employment, career counseling, job training and/or other workforce development related services preferred.
  • Lived experience of homelessness and/or recovery a plus.
  • Teaches a holistic life skills and employment readiness curriculum within a range of instructional programs and formats, including the 14-week Moving Ahead Program, the 2 -week Accelerated Program, orientation workshops, drop-in skills workshops, and other programs as designed.
  • Works as an active and engaged team member, communicating openly and effectively with colleagues to ensure continuity of instruction across classes, programs and formats.
  • Effectively manages the classroom dynamics and fosters learning among adult learners with diverse abilities and needs, including many who have struggled to succeed in formal learning environments in the past.
  • Leads students through personal assessments and questionnaires to help them identify their skill levels and growth areas and shape their learning and employment goals.
  • Teaches effective job search practices (resumes, job inquiries, cover letters, interviewing skills) and provide job search support to facilitate placement and transition to the workplace.
  • Teaches digital literacy and basic computer proficiency skills including navigating the internet, email, Microsoft Office products, and using social media in a job search
  • Teaches basic foundational skills like reading, writing, mathematics required for success in the workplace
  • Embeds wellness and recovery concepts into lessons including: self-exploration, employment readiness, and effectively managing stresses in the workplace.
  • Guides students through practicing how to talk about their strengths and experiences and present themselves confidently to others, in interviews, when networking, and in the workplace.
  • Conducts orientations that provide information on various programs offered in the WFD department, including program curricula (MAP and AP) and orientation into MassHire services.
  • Provides a defined class cohort of students (“homeroom”) with individual assessment, service planning, and progress coaching to coordinate care and proactively address any barriers to program completion and successful job placement and retention.
  • Collaborates with internal and external services providers around the behavioral health, income, and housing needs of guests.
  • Participates in the development, adaptation, and instructions of the module-based job readiness and employment-focused curriculum.
  • Keeps accurate records of work with participants in all required databases, including but not limited to referrals made, services provided, progress toward goals, and contract-specific details.

EEO: At SFH our mission is to promote and protect opportunities for all employees. We are stronger when we embrace diversity and when our employees can utilize their unique skills and talents to jobs that provide fair wages, excellent benefits and safe and healthy working conditions.  We are also committed to the hiring of staff with Lived experience within the population we serve, in all of our departments and programs and all levels within the agency.

COVID-19: All employees, guests and visitors are required to wear masks. Common surface areas are sanitized throughout the day. Public areas and offices are marked to allow for physical distancing. Employees are provided masks, gloves, googles & hand sanitizer.

To apply, submit up-to-date resume  AND cover letter to:  careers@stfrancishouse.org.