St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year.


As a leader in the field of homeless services, St. Francis House is a strong, vibrant organization. Building on our strong foundation of basic and rehabilitative programs, St. Francis House will grow and deepen our impact by further developing our focus on recovery and our employment and housing programs. We will ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth.   To achieve our vision, the agency is making significant investments in our staff across the agency. If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization.

St. Francis House affirms its policy of providing equal opportunity for all applicants and employees regardless of their race, color, creed, religion, age, sex/gender, national origin, ancestry, citizenship status, marital status, sexual orientation, gender identity or expression, disability, pregnancy, veteran status, genetic information, or other legally protected status.


OUR BENEFITS

For each of our positions, we offer extensive benefits including:

  • Medical and Dental Insurance (Employer pays 90% of individual premiums and 80% of family premiums)
  • Four weeks paid Vacation per year
  • Thirteen paid Holidays per year
  • Twelve paid Sick Days per year
  • Employer paid Life, Short and Long Term Disability Insurance
  • 403(b) Retirement Savings Plan with 5% employer match

To Apply for any open opportunity with St. Francis House, please send and updated resume with a cover letter to:  careers@stfrancishouse.org.  Subject line of email must include the position you wish to be considered for.

Equal Employment Opportunity

Current Employment Opportunities:

Lead Clinician, Homeless Services

To apply, please submit your cover letter and resume. Inquires without a cover letter and resume will not be reviewed.

As a leader and largest day shelter provider in the field of homeless services -in Massachusetts; St. Francis House is a strong, vibrant organization. Building on our foundation of refuge and rehabilitative programs, St. Francis House will grow and deepen our impact by further developing our focus on housing, behavioral health, and income maximization.  We will ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth.   To achieve our vision, the agency is making significant investments in our staff across the agency. If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization.

At St. Francis House, our Philosophy of Care commits us to providing trauma-informed, recovery-oriented and person-centered care. It guides everything we do at St. Francis House – how we work with guests and how we work together as an entire organization and community.

Summary:

SFH is seeking a independently licensed clinician with expertise in substance use disorders. This clinician is a key participant and team lead in the agency’s plan to embed an intensive outpatient treatment program into our services, strengthening the substance use disorder continuum of care in-house. This clinician will actively oversee two harm reduction specialists engaging in street outreach and by doing so will collaborate to provide strategies to increase safety for our most vulnerable guests. This role also includes providing low-barrier, ongoing individual and group treatment for SFH guests. This position requires a candidate with the cultural competency skills to meet the needs of a core group of BIPOC/Latinx guests. An important part of this work will be integrating the availability of services into milieu spaces where guests gather to engage and connect with people, modeling a harm reduction philosophy of care across the agency.  Doing so will require the Clinician to be highly engaging, flexible, and apply experience and insights from traditional treatment models to a less traditional setting.

OUR BENEFITS include,

For each of our full-time positions, we offer extensive benefits including:

  • Comprehensive Medical and Dental Insurance (Employer pays 90% of individual premiums and 80% of family premiums)
  • Company sponsored Health Reimbursement Account.
  • Up to Four weeks paid Vacation per year
  • Up to Thirteen paid Holidays per year
  • Up to Twelve paid Sick Days per year
  • Employer paid Life, Short and Long Term Disability Insurance
  • 403(b) Retirement Savings Plan with 5% employer match and immediate vesting

Essential Duties and Qualifications:

  • Offer clinical insight and expertise into the development of an SUD treatment program model in pursuit of licensure.
  • Provide supervision to two Harm Reduction Specialists.
  • Oversee development of street outreach team, ensuring utilization of evidenced based approaches and integration within SFH.
  • Spearhead individual and group treatment interventions for homeless adults within the day shelter integrated with other SFH and Boston Health Care for the Homeless recovery programming.
  • Licensed social worker (LiCSW) preferred or licensed mental health counselor (LMHC)
  • 5 years of experience of utilizing evidenced based treatment models to treat substance use disorders, including CBT and group curriculum.
  • Experience with providing supervision.
  • Experience providing treatment to people who have lived in extreme poverty and have co-occurring disorder.
  • Experience with highly vulnerable, high-barrier individuals and awareness of issues common to those who are experiencing homelessness.
  • Experience developing treatment programs, including writing policies and procedures.
  • Bilingual in English/Spanish is a plus.
  • Lived experience with homelessness and/or recovery a plus.

EEO: At SFH our mission is to promote and protect opportunities for all employees. We are stronger when we embrace diversity and when our employees can utilize their unique skills and talents to jobs that provide fair wages, excellent benefits and safe and healthy working conditions.  We are also committed to the hiring of staff with Lived experience within the population we serve, in all of our departments and programs and all levels within the agency.

 

COVID-19: All employees, guests and visitors are required to wear masks. Common surface areas are sanitized throughout the day. Public areas and offices are marked to allow for physical distancing. Employees are provided masks, gloves, googles & hand sanitizer.

To Apply, send resume and cover letter to:  careers@stfrancishouse.org

 

 

 

(Job Readiness) Employment Instructor

To apply, please submit your cover letter and resume.

As a leader and largest day shelter provider in the field of homeless services -in Massachusetts; St. Francis House is a strong, vibrant organization. Building on our foundation of refuge and rehabilitative programs, St. Francis House will grow and deepen our impact by further developing our focus on housing, behavioral health, and income maximization.  We will ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth.   To achieve our vision, the agency is making significant investments in our staff across the agency. If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization.

At St. Francis House, our Philosophy of Care commits us to providing trauma-informed, recovery-oriented and person-centered care. It guides everything we do at St. Francis House – how we work with guests and how we work together as an entire organization and community.

Summary:

SFH is seeking (Job Readiness) Employment Instructors.  The Job Readiness Employment Instructor creates a supportive recovery-oriented classroom learning environment and acts as a “life skills coach” for adults who are seeking pathways into stable employment and out of homelessness.  The holistic job and career readiness curriculum, built on the successful Moving Ahead Program curriculum, requires that the Instructor be able to effectively communicate a range of concepts, conduct assessments, generate discussions and provide employment readiness, job search, and foundational skill-based instruction that will prepare people for success in the workplace.  Instructors work as a team, rotating through different classes and workshops on a scheduled basis and providing backup support as needed. 

OUR BENEFITS include,

For each of our full-time positions, we offer extensive benefits including:

  • Comprehensive Medical and Dental Insurance (Employer pays 90% of individual premiums and 80% of family premiums)
  • Company sponsored Health Reimbursement Account.
  • Up to Four weeks paid Vacation per year
  • Up to Thirteen paid Holidays per year
  • Up to Twelve paid Sick Days per year
  • Employer paid Life, Short and Long Term Disability Insurance
  • 403(b) Retirement Savings Plan with 5% employer match and immediate vesting

Essential Duties and Qualifications:

  • Teaches a holistic life skills and employment readiness curriculum within a range of instructional programs and formats, including the 14-week Moving Ahead Program, the 2 -week Accelerated Program, orientation workshops, drop-in skills workshops, and other programs as designed.
  • Leads students through personal assessments and questionnaires to help them identify their skill levels and growth areas and shape their learning and employment goals.
  • Teaches effective job search practices (resumes, job inquiries, cover letters, interviewing skills) and provide job search support to facilitate placement and transition to the workplace.   
  • Teaches digital literacy and basic computer proficiency skills including navigating the internet, email, Microsoft Office products, and using social media in a job search
  • Teaches basic foundational skills like reading, writing, mathematics  requiredfor success in the workplace    
  • Embeds wellness and recovery concepts into lessons including: self-exploration, employment readiness, and effectively managing stresses in the workplace.
  • Guides students through practicing how to talk about their strengths and experiences and present themselves confidently to others, in interviews, when networking, and in the workplace.
  • High School Diploma or equivalent.
  • 2 years in a teaching/instructional role.
  • Minimum of 1 year experience working with people who have experienced homelessness.
  • Minimum of 1 year experience providing employment, career counseling, job training and/or other workforce development related services.
  • Lived experience with homelessness and/or recovery a plus.

EEO: At SFH our mission is to promote and protect opportunities for all employees. We are stronger when we embrace diversity and when our employees can utilize their unique skills and talents to jobs that provide fair wages, excellent benefits and safe and healthy working conditions.  We are also committed to the hiring of staff with Lived experience within the population we serve, in all of our departments and programs and all levels within the agency.

COVID-19: All employees, guests and visitors are required to wear masks. Common surface areas are sanitized throughout the day. Public areas and offices are marked to allow for physical distancing. Employees are provided masks, gloves, googles & hand sanitizer.

To Apply, send resume and cover letter to:  careers@stfrancishouse.org

 

 

 

 Harm Reduction Specialist

To apply, please submit your cover letter and resume.

As a leader and largest day shelter provider in the field of homeless services -in Massachusetts; St. Francis House is a strong, vibrant organization. Building on our foundation of refuge and rehabilitative programs, St. Francis House will grow and deepen our impact by further developing our focus on housing, behavioral health, and income maximization.  We will ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth.   To achieve our vision, the agency is making significant investments in our staff across the agency. If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization.

At St. Francis House, our Philosophy of Care commits us to providing trauma-informed, recovery-oriented and person-centered care. It guides everything we do at St. Francis House – how we work with guests and how we work together as an entire organization and community.

Summary:

The Harm Reduction Specialist conducts outreach to individuals who are actively using substances. The HRS works as part of a 2-person outreach team to engage individuals on the street who may or may not use SFH services. The goal of the HRS is to engage and build rapport with individuals who are actively using. In doing so, the HRS provides tools, supplies, resources, support, and referrals as needed to reduce the risk of death due to overdose and mitigate the negative impact of overall drug use. The HRS completely embraces a non-judgmental, non-coercive, harm reduction model where drug use is not stigmatized and safe drug use is supported.

The HRS operates as part of an interdisciplinary, cross organizational team with St. Francis House and Boston Healthcare for the Homeless.  

OUR BENEFITS include,

For each of our full-time positions, we offer extensive benefits including:

  • Comprehensive Medical and Dental Insurance (Employer pays 90% of individual premiums and 80% of family premiums)
  • Company sponsored Health Reimbursement Account.
  • Up to Four weeks paid Vacation per year
  • Up to Thirteen paid Holidays per year
  • Up to Twelve paid Sick Days per year
  • Employer paid Life, Short and Long Term Disability Insurance
  • 403(b) Retirement Savings Plan with 5% employer match and immediate vesting

Essential Duties and Qualifications:

  • Utilizing a peer approach, conducts outreach within St. Francis House and downtown Boston area to people who are actively using substances and/or at high risk of opiate overdose.
  • Establishes rapport and reduces harm by providing or connecting individuals with critical, life-saving resources.
  • Works collaboratively and maintains connections with community partners from Boston Healthcare for the Homeless (BHCHP) and a multidisciplinary team from St. Francis House that includes behavioral health clinicians, recovery center peer support staff, case managers, guest engagement and safety staff members.
  • Provides education to staff and to people using substances about ways to increase safety during use including ways to avoid overdose, infection, and victimization.
  • Provides written and verbal information on safer injection strategies, vein and abscess care, overdose prevention, as well as information about HIV, STI and hepatitis transmission.
  • Identifies clients in need and provide appropriate referrals, including connections with SFH and BHCHP services as well as referrals for shelters, testing/treatment for conditions associate with substance use, PrEP, syringe exchange, and ongoing substance use treatment if desired.
  • Distribute safer sex supplies (condoms), overdose prevention supplies (Naloxone), and other supplies that reduce harm.
  • Ensures that intravenous drug users have access to clean “works”.
  • Maintains professional objectivity and boundaries, including personal safety, seeking out support from colleagues/supervisor as needed. Recognizes and works through personal and professional limitations that may arise in the work
  • Maintain positive and engaged relationships with local first responders, shelter staff, and other community resource professionals
  • Remains current and informed regarding issues of substance use, overdose prevention, substance use treatment programs, LQBTQ+ issues, and communicable diseases associated with substance use (HIV/AIDS, STI’s, Viral hepatitis, etc.).
  • High School Diploma or equivalent.
  • Minimum of 1 year in related outreach and engagement role required.
  • Minimum of 1 year working with people actively using substances required.
  • Experience and understanding of the appropriate strategies for risk reduction (use of narcan, syringe cleaning, proper condom use, etc.).
  • Experience in supporting women with gender specific support around issues related to past/ongoing trauma, victimization, sex work, etc.
  • Lived experience with recovery and a minimum of 3 years of sobriety required.
  • Lived experience with homelessness a plus.
  • Bilingual – Spanish a plus.

EEO: At SFH our mission is to promote and protect opportunities for all employees. We are stronger when we embrace diversity and when our employees can utilize their unique skills and talents to jobs that provide fair wages, excellent benefits and safe and healthy working conditions.  We are also committed to the hiring of staff with Lived experience within the population we serve, in all of our departments and programs and all levels within the agency.

 

COVID-19: All employees, guests and visitors are required to wear masks. Common surface areas are sanitized throughout the day. Public areas and offices are marked to allow for physical distancing. Employees are provided masks, gloves, googles & hand sanitizer.

To Apply, send resume and cover letter to:  careers@stfrancishouse.org

 

 

 

Manager, Clinical and Recovery Services

To apply, please submit your cover letter and resume.  Resumes without cover letter will not be considered.

As a leader and largest day shelter provider in the field of homeless services -in Massachusetts; St. Francis House is a strong, vibrant organization. Building on our foundation of refuge and rehabilitative programs, St. Francis House will grow and deepen our impact by further developing our focus on housing, behavioral health, and income maximization.  We will ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth.   To achieve our vision, the agency is making significant investments in our staff across the agency. If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization.

At St. Francis House, our Philosophy of Care commits us to providing trauma-informed, recovery-oriented and person-centered care. It guides everything we do at St. Francis House – how we work with guests and how we work together as an entire organization and community.

Summary:

The Manager of Clinical & Recovery Services is responsible for overseeing the delivery of clinical and non-clinical case management, and recovery-oriented services within the St. Francis House Day Shelter.  The Manager of Clinical & Recovery Services applies clinically-informed insights to the work and infuses a person-centered, trauma-informed, and recovery-oriented approach in accordance with our Philosophy of Care.  The Manager of Clinical & Recovery Services works closely with managers of other programs, specifically Guest Services and Community Engagement & Safety (CES) to ensure consistency in services for guests.

OUR BENEFITS include,

For each of our full-time positions, we offer extensive benefits including:

  • Comprehensive Medical and Dental Insurance (Employer pays 90% of individual premiums and 80% of family premiums)
  • Company sponsored Health Reimbursement Account.
  • Up to Four weeks paid Vacation per year
  • Up to Thirteen paid Holidays per year
  • Up to Twelve paid Sick Days per year
  • Employer paid Life, Short and Long Term Disability Insurance
  • 403(b) Retirement Savings Plan with 5% employer match and immediate vesting

Essential Duties and Qualifications:

  • Oversees the delivery of individualized clinical and non-clinical case management to day shelter guests that is focused on housing, income, and behavioral health stability.
  • Collaborates with City and other homeless service providers/funders such as Boston Healthcare for the Homeless, the Department of Mental Health Homeless Outreach Team, to facilitate needed services- clinical and nonclinical services for guests including coordinating housing navigation trainings for staff and participating in the City’s Chronic Homelessness initiatives.
  • Works in a highly collaborative way with other Day Shelter Managers
  • Facilitates on-site trainings around case management interventions that include assertive engagement techniques, motivational interviewing, and harm reduction.
  • Ensures contracts with Department of Mental Health (DMH) and Boston Health Care for the Homeless: Behavioral Health Community Partners (BHCP) are fully operational and that contract deliverables are being met. Actively engage in conversations with other shelters and consortium providers about operationalizing service-delivery under these contracts.
  • Ensures the effective integration of assessments and service planning into individual work with guests. Monitor and support the work of the teams and analyze and evaluate guest outcomes over time.
  • Regularly reviews and analyzes information relevant to departmental performance on outputs and outcomes. Suggest adjustments to program design or practice that will lead to more effective service delivery.
  • Manages department budget and expenditures.
  • Master’s Degree and LiCSW required.
  • Minimum of 4 years’ experience providing clinical services and/or recovery supports to at-risk individuals struggling with one or more of the following challenges: homelessness, active substance use, histories of criminal activity and incarceration, and mental illness.
  • Minimum of 2 years supervising staff and overseeing service delivery and program implementation.
  • Lived experience with homelessness a plus.
  • Bilingual – Spanish a plus.

 

EEO: At SFH our mission is to promote and protect opportunities for all employees. We are stronger when we embrace diversity and when our employees can utilize their unique skills and talents to jobs that provide fair wages, excellent benefits and safe and healthy working conditions.  We are also committed to the hiring of staff with Lived experience within the population we serve, in all of our departments and programs and all levels within the agency.

COVID-19: All employees, guests and visitors are required to wear masks. Common surface areas are sanitized throughout the day. Public areas and offices are marked to allow for physical distancing. Employees are provided masks, gloves, googles & hand sanitizer.

To Apply, send resume and cover letter to:  careers@stfrancishouse.org

 

 

 

Nonprofit Development Coordinator

To apply, please submit your cover letter and resume to:  careers@stfrancishouse.org.

As a leader and largest day shelter provider in the field of homeless services -in Massachusetts; St. Francis House is a strong, vibrant organization. Building on our foundation of refuge and rehabilitative programs, St. Francis House will grow and deepen our impact by further developing our focus on housing, behavioral health, and income maximization.  We will ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth.   To achieve our vision, the agency is making significant investments in our staff across the agency. If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization.

At St. Francis House, our Philosophy of Care commits us to providing trauma-informed, recovery-oriented and person-centered care. It guides everything we do at St. Francis House – how we work with guests and how we work together as an entire organization and community.

Summary:

This unique position offers an opportunity for the right candidate to be immersed in the center of a successful development department, where you will be offered the chance to gain experience and knowledge in all of the various areas of development.  St. Francis House seeks a dedicated and compassionate addition to our busy marketing, communications, and development office, working closely with the Communication and Marketing Officer.  This position will also work closely with our Campaign Director in an administrative capacity as we move forward in year 2 of a 5-year, $60,000,000 comprehensive campaign.

Who is the ideal candidate?

You have a passion for providing administrative support to executive or leadership teams and enjoy advocating and sharing a mission that you are passionate. Social media, calendars, logistics & organization are your love language. You are meticulously organized and detail oriented, comfortable juggling multiple people’s schedules, a good communicator, and a skilled problem solver. Confidentiality comes easy to you. You are excited to work toward “rebuilding lives” in a behind-the-scenes role.

OUR BENEFITS include,

For each of our full-time positions, we offer extensive benefits including:

  • Comprehensive Medical and Dental Insurance (Employer pays 90% of individual premiums and 80% of family premiums)
  • Company sponsored Health Reimbursement Account.
  • Up to Four weeks paid Vacation per year
  • Up to Thirteen paid Holidays per year
  • Up to Twelve paid Sick Days per year
  • Employer paid Life, Short and Long Term Disability Insurance
  • 403(b) Retirement Savings Plan with 5% employer match and immediate vesting.

Essential Duties and Qualifications:

  • Collaborates and supports the work of the Marketing and Communications Officer and the Campaign Director.
  • Coordinates and implements social media strategies, track and report monthly analytics on maintained analytic dashboards.
  • Contributes to SFH website including coordination and planning of blog posts, development of pages, and support of potential future redesigns.
  • Maintains asset library including but not limited to guest stories, guest photographs, photo release forms, and more.
  • Provides support to major SFH fundraising events including the Annual Gala, Marathon, Shooze Cruise, Founders’ Reception, and others.
  • Provides administrative support on a variety of matters including meeting scheduling, logistics follow-up, data processing, mailings and development of materials. Answer telephone and handle routine matters or refer inquiries to appropriate staff.
  • Deals with an extensive array of confidential matters involving staff, donors and volunteers related to the fundraising and cause marketing and event efforts of St. Francis House.
  • Assists in the research and preparation of documents, memos, reports and proposals including writing, editing and maintaining accurate paper and electronic files.
  • Drafts and prepares letters of thanks to donors.
  • Lived experience with homelessness and/or recovery a plus.
  • High School Diploma with at least four (4) years of nonprofit-fundraising administrative or related experience required.
  • Associates degree in fundraising or related area with at least three (3) years of experience, or Bachelor’s degree in fundraising or related with at least two (2) years of related experience, preferred.
  • Desire to work in a service-oriented environment.
  • Passionate about storytelling, eager to develop your skills within a growing nonprofit.
  • Strong interpersonal skills.
  • Social Media experience (Facebook, Instagram, Twitter, YouTube, and LinkedIn) ideal.
  • Blackboad NXT experience a plus.
  • Familiarity with Microsoft Office, Word, Excel and PowerPoint, and Raisers Edge a plus.
  • Familiarity with design programs, such as Adobe Suite or Canva a plus.
  • Familiarity with social media scheduling programs a plus.
  • Familiarity with photography and photo editing applications a plus.
  • Proven ability to handle a multitude of tasks.
  • Position Schedule: partial remote and onsite as needed and scheduled.

EEO: At SFH our mission is to promote and protect opportunities for all employees. We are stronger when we embrace diversity and when our employees can utilize their unique skills and talents to jobs that provide fair wages, excellent benefits and safe and healthy working conditions.  We are also committed to the hiring of staff with Lived experience within the population we serve, in all of our departments and programs and all levels within the agency.

COVID-19: All employees, guests and visitors are required to wear masks. Common surface areas are sanitized throughout the day. Public areas and offices are marked to allow for physical distancing. Employees are provided masks, gloves, googles & hand sanitizer.

To apply, please submit your cover letter and resume to:  careers@stfrancishouse.org.

 Associate Director of Housing & Stabilization Services

Please submit your cover letter and resume. Inquires without a cover letter and resume will not be reviewed.

As a leader and largest day shelter provider in the field of homeless services -in Massachusetts; St. Francis House is a strong, vibrant organization. Building on our foundation of refuge and rehabilitative programs, St. Francis House will grow and deepen our impact by further developing our focus on housing, behavioral health, and income maximization.  We will ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth.   To achieve our vision, the agency is making significant investments in our staff across the agency. If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization.

At St. Francis House, our Philosophy of Care commits us to providing trauma-informed, recovery-oriented and person-centered care. It guides everything we do at St. Francis House – how we work with guests and how we work together as an entire organization and community.

Summary:

Guided by our overall mission, philosophy of care, and theory of change, the Associate Director of Housing & Stabilization Services develops, implements, and maintains the effective operations of all St. Francis House (SFH) housing and stabilization programs to ensure that formerly homeless individuals have the supports, connections, and basic skills they need to remain successfully housed and achieve overall stability with income and behavioral health.  The Associate Director of Housing & Stabilization Services is tasked with both ensuring stabilization services to residents in SFH housing properties as well as expanding services to guests housed outside our campus.

OUR BENEFITS include,

For each of our full-time positions, we offer extensive benefits including:

  • Comprehensive Medical and Dental Insurance (Employer pays 90% of individual premiums and 80% of family premiums)
  • Company sponsored Health Reimbursement Account.
  • Up to Four weeks paid Vacation per year
  • Up to Thirteen paid Holidays per year
  • Up to Twelve paid Sick Days per year
  • Employer paid Life, Short and Long Term Disability Insurance
  • 403(b) Retirement Savings Plan with 5% employer match and immediate vesting

Essential Duties and Qualifications:

  • Develops and establishes a permanent housing program model that embeds best practices and is positioned for expansion.
  • Applies a Housing First approach in ensuring quality services and infuses stabilization team with tools such as harm reduction techniques, assertive engagement, and motivational interviewing.
  • Provides direct service to residents as needed and oversee crisis management.
  • Collaborates closely with Associate Director of Day Shelter to ensure good communication and practices around security and safety.
  • Oversees contracts and deliverables related to Next Step property management, housing subsidy programs, CSPECH, and others.
  • Acts as liaison with property management. Interact regularly with property managers to ensure full occupancy, facilitate resident selection and move-in, ensure quality housing operations, and address any resident issues.
  • Creates and manages a budget for housing stabilization services and monitor property management costs to ensure spending is within budget
  • Maximizes the use of applicable revenue sources and think creatively about new sources.
  • Leads the effort to expand housing stabilization services beyond SFH owned properties and track ongoing work on new program initiatives
  • Maintains a knowledge base of key issues and resources related to assisting homeless adults in transitioning to and maintaining permanent housing and contribute insights and resources as needed.
  • Contributes to grant proposals by providing key data, statistics and other relevant information needed regarding housing stabilization.

 Education and Experience:

  •  High School diploma or equivalent required.
  • Bachelor’s degree or Master’s degree in social work, social science, or related field preferred.
  • Three (3) years overseeing operations of relevant programs and services in low income environments.
  • Minimum of 5 years in program and staff management experience in the field of affordable housing and direct service programming as well as community or social service program development. Experience within the Boston Continuum of Care strongly preferred.
  • Experience providing direct services and supervision to staff providing direct services to people with one or more of the following characteristics:  homeless, living with substance use disorder and/or mental illness, and/or have histories of criminal activity and incarceration.
  • Lived experience with homelessness and/or recovery a plus.

EEO: At SFH our mission is to promote and protect opportunities for all employees. We are stronger when we embrace diversity and when our employees can utilize their unique skills and talents to jobs that provide fair wages, excellent benefits and safe and healthy working conditions.  We are also committed to the hiring of staff with Lived experience within the population we serve, in all of our departments and programs and all levels within the agency.

COVID-19: All employees, guests and visitors are required to wear masks. Common surface areas are sanitized throughout the day. Public areas and offices are marked to allow for physical distancing. Employees are provided masks, gloves, googles & hand sanitizer.

 

To apply, please submit your cover letter and resume to:  careers@stfrancishouse.org. Inquires without a cover letter and resume will not be reviewed.

 

 

WOMEN’S CENTER COORDINATOR – Care Coordinator

To apply, send resume and cover letter to:  careers@stfrancishouse.org.  Cover letter must include how you could make an impact in working with our guests.

Schedule:  Tuesday – Saturday.  {Flexible schedule working up to 40 hours regular, occasional overtime.  Center operating hours are Monday through Sunday, between the hours of 7:00 am -3:00 pm.   Additional flexibility in schedule will be required for special events, trainings and other needs of agency.}

Due to uniqueness of Center – must be female.

Bilingual (English/Spanish) strongly preferred.

 

As a leader and largest day shelter provider in the field of homeless services -in Massachusetts; St. Francis House is a strong, vibrant organization. Building on our foundation of refuge and rehabilitative programs, St. Francis House will grow and deepen our impact by further developing our focus on housing, behavioral health, and income maximization.  We will ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth.   To achieve our vision, the agency is making significant investments in our staff across the agency. If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization.

At St. Francis House, our Philosophy of Care commits us to providing trauma-informed, recovery-oriented and person-centered care. It guides everything we do at St. Francis House – how we work with guests and how we work together as an entire organization and community.

Summary:

The Women’s Center Coordinator – Case Coordinator works collaboratively with the Women’s Center-Activity & Group Facilitator in planning and overseeing the operations and services delivered as part of the Carolyn Conner’s Women’s Center, a dedicated day shelter space for female guests of St. Francis House.  The Case Coordinator is responsible for providing direct care management services, such as individual assessments, intakes, crisis intervention, ongoing support, counseling, and other case management services as needed.

OUR BENEFITS include,

For each of our full-time positions, we offer extensive benefits including:

  • Comprehensive Medical and Dental Insurance (Employer pays 90% of individual premiums and 80% of family premiums)
  • Company sponsored Health Reimbursement Account.
  • Up to Four weeks paid Vacation per year
  • Up to Thirteen paid Holidays per year
  • Up to Twelve paid Sick Days per year
  • Employer paid Life, Short and Long Term Disability Insurance
  • 403(b) Retirement Savings Plan with 5% employer match and immediate vesting

ESSENTIAL DUTIES & Responsibilities:

  • Develops positive and trusting relationships with guests while maintaining a sense of calm authority in the space. Models respect for self and others and exhibits thoughtful, professional behavior in the milieu.
  • Provides appropriate linkages, referrals, coordination and follow-up for female guests to services and supports, including referrals and linkages to long term services and supports.
  • Works closely with SFH external community and internal resources in coordinating services.
  • Facilitates access to navigate federal, state and community entitlement programs and benefits. Supports guests with applications and assists with follow-up as appropriate.
  • Collaborates with Guests Services Manager and co-coordinator on developing and maintaining a budget, ordering and distributing donations and supplies for the Women’s Center.
  • Provides current and appropriate general health and wellness education throughout interaction with guests as well as teaching self-advocacy skills.
  • Provides input into the development and implementation of community programs.
  • Provides verbal and written guidance to staff and volunteers. Educating staff on unique service needs of women (sexual assault, domestic violence, trauma, etc.).
  • Co-coordinates and plans, events such as annual Women’s Day, and health and wellness recreational activities including co-leading the planning committee, recruiting volunteers and donors, managing logistics, etc.
  • Able to diffuse conflicts and disagreements, then find workable solutions.
  • Minimum of three (3) years providing direct service work to people experiencing homelessness or similar population.
  • High School Diploma or equivalent.

EEO: At SFH our mission is to promote and protect opportunities for all employees. We are stronger when we embrace diversity and when our employees can utilize their unique skills and talents to jobs that provide fair wages, excellent benefits and safe and healthy working conditions.  We are also committed to the hiring of staff with Lived experience within the population we serve, in all of our departments and programs and all levels within the agency.

COVID-19: All employees, guests and visitors are required to wear masks. Common surface areas are sanitized throughout the day. Public areas and offices are marked to allow for physical distancing. Employees are provided masks, gloves, googles & hand sanitizer.

To apply, send resume and cover letter to:  careers@stfrancishouse.org.  Cover letter must include how you could make an impact in working with our guests.

Community Engagement & Safety Associate

Schedule:  Flexible schedule working up to 40 hours regular, occasional overtime.  Agency operating hours are Monday through Sunday, between the hours of 6:30 am -3:00 pm.   Additional flexibility in schedule will be required for special events, trainings and other needs of agency.

Bilingual (English/Spanish) encouraged.

To apply, submit up-to-date resume to:  careers@stfrancishouse.org.

As a leader and largest day shelter provider in the field of homeless services -in Massachusetts; St. Francis House is a strong, vibrant organization. Building on our foundation of refuge and rehabilitative programs, St. Francis House will grow and deepen our impact by further developing our focus on housing, behavioral health, and income maximization.  We will ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth.   To achieve our vision, the agency is making significant investments in our staff across the agency. If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization.

At St. Francis House, our Philosophy of Care commits us to providing trauma-informed, recovery-oriented and person-centered care. It guides everything we do at St. Francis House – how we work with guests and how we work together as an entire organization and community.

Summary:

The Community Engagement & Safety Associate position is responsible for ensuring that St. Francis House provides a safe and welcoming environment for our guests, staff, and visitors.

 

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Welcomes guests by providing a positive, professional, and respectful presence at all times to all who enter our doors.
  • Models a positive, collaborative, professional, and respectful tone on the floor, modeling clear and appropriate boundaries and adherence to procedures and guidelines.
  • Scans and screens SFH Guests through HMIS software for Front Door Scanning and Meals. Redirects when alerts appear while also monitoring for restrictions.
  • Proactively monitors the environment in order to intervene before crises occur.
  • Ability to de-escalate with respectful communication skills.
  • Responsible for attending to emergency calls throughout the building for medical and safety concerns.
  • Ensures unsafe objects are not brought into the building by properly using an x-ray machine, metal detector, and handheld wand.
  • Monitoring the front of St Francis House for loitering and disruptive behavior.
  • High school diploma or GED required.
  • Preference will be given to those with experience working with the homeless population, mental health, or addiction services.
  • Lived experience of homelessness and/or recovery a plus.

Physical Requirements:

  • Constantly – Standing, walking, bending, and stooping for extended hours each day.
  • Occasionally – sitting.
  • Ability to respond promptly and efficiently (e.g., walking, running, taking stairs, kneeling down) to address urgent or emergency situations when they arise.
  • Ability to adapt to seasonal temperature changes.
  • Ability and willingness to perform light housekeeping.

EEO: At SFH our mission is to promote and protect opportunities for all employees. We are stronger when we embrace diversity and when our employees can utilize their unique skills and talents to jobs that provide fair wages, excellent benefits and safe and healthy working conditions.  We are also committed to the hiring of staff with Lived experience within the population we serve, in all of our departments and programs and all levels within the agency.

COVID-19: All employees, guests and visitors are required to wear masks. Common surface areas are sanitized throughout the day. Public areas and offices are marked to allow for physical distancing. Employees are provided masks, gloves, googles & hand sanitizer.

To apply, submit up-to-date resume to:  careers@stfrancishouse.org.

 

Rapid Rehousing Stabilization Case Manager

Please submit your cover letter and resume. Inquires without a cover letter and resume will not be reviewed.

As a leader and largest day shelter provider in the field of homeless services -in Massachusetts; St. Francis House is a strong, vibrant organization. Building on our foundation of refuge and rehabilitative programs, St. Francis House will grow and deepen our impact by further developing our focus on housing, behavioral health, and income maximization.  We will ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth.   To achieve our vision, the agency is making significant investments in our staff across the agency. If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization.

At St. Francis House, our Philosophy of Care commits us to providing trauma-informed, recovery-oriented and person-centered care. It guides everything we do at St. Francis House – how we work with guests and how we work together as an entire organization and community.

Summary:

The Rapid Rehousing Stabilization Case Manager provides direct support to homeless men who are preparing for and transitioning to housing, following them for up to 2 years post-housing placement.  This person operates from a “housing first” point of view, ensuring that no matter what barriers and challenges their clients may have, they assist the participant directly and by referral to obtain and maintain stable income, develop and apply necessary life skills, and to access services and community resources they need to live successfully in stable permanent housing.

OUR BENEFITS include,

For each of our full-time positions, we offer extensive benefits including:

  • Comprehensive Medical and Dental Insurance (Employer pays 90% of individual premiums and 80% of family premiums)
  • Company sponsored Health Reimbursement Account.
  • Up to Four weeks paid Vacation per year
  • Up to Thirteen paid Holidays per year
  • Up to Twelve paid Sick Days per year
  • Employer paid Life, Short and Long Term Disability Insurance
  • 403(b) Retirement Savings Plan with 5% employer match and immediate vesting

Essential Duties and Qualifications:

  • Carries a caseload of approximately 40 individuals, whose needs will vary over time, but approximately 25% of which will have high levels of service needs at any given time.
  • Uses a proactive approach in developing positive relationships with residents, reaching out on a regular basis with all individuals on the caseload to ensure they know what, where, and how to engage in services when needed.
  • Conducts assessments and builds collaborative service plans with residents, prioritizing areas that are directly connected to improving levels of stability in housing, income, and behavioral health, establishing agreed-upon goals.
  • Works with participants to develop and or strengthen daily living skills including budgeting, employment/income, food and nutrition, and good tenancy practices.
  • Understands and respects individuals’ choices and levels of readiness to change and uses Motivational Interviewing to provide encouragement, insight, and informed support.
  • Monitors participant’s tenancy to identify any potential concerns early, including landlord-tenant disputes, rent arrearages, and lease or code violations (by tenant and/or by landlord). Reports out any concerns to supervisor promptly.
  • Serves as a liaison with participant’s landlord, medical and behavioral health providers, and others as needed and permitted by participant.
  • High School Diploma or equivalent required with a minimum of 2 years of experience providing 1:1 housing search, case management and/or housing stabilization services.
  • Minimum of 1 year experience working directly with people experiencing or who have recently exited homelessness.
  • Lived experience of homelessness and/or recovery a plus.
  • Driver’s license and regular access to a car strongly preferred.

EEO: At SFH our mission is to promote and protect opportunities for all employees. We are stronger when we embrace diversity and when our employees can utilize their unique skills and talents to jobs that provide fair wages, excellent benefits and safe and healthy working conditions.  We are also committed to the hiring of staff with Lived experience within the population we serve, in all of our departments and programs and all levels within the agency.

COVID-19: All employees, guests and visitors are required to wear masks. Common surface areas are sanitized throughout the day. Public areas and offices are marked to allow for physical distancing. Employees are provided masks, gloves, googles & hand sanitizer.

To apply, please submit your cover letter and resume to:  careers@stfrancishouse.org. Inquires without a cover letter and resume will not be reviewed.