St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year.


As a leader in the field of homeless services, St. Francis House is a strong, vibrant organization. Building on our strong foundation of basic and rehabilitative programs, St. Francis House will grow and deepen our impact by further developing our focus on recovery and our employment and housing programs. We will ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth.   To achieve our vision, the agency is making significant investments in our staff across the agency. If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization. St. Francis House affirms its policy of providing equal opportunity for all applicants and employees regardless of their race, color, creed, religion, age, sex/gender, national origin, ancestry, citizenship status, marital status, sexual orientation, gender identity or expression, disability, pregnancy, veteran status, genetic information, or other legally protected status.


OUR BENEFITS

For each of our positions, we offer extensive benefits including:

  • Medical and Dental Insurance (Employer pays 90% of individual premiums and 80% of family premiums)
  • Four weeks paid Vacation per year
  • Twelve paid Holidays per year
  • Twelve paid Sick Days per year
  • Employer paid Life, Short and Long Term Disability Insurance
  • 403(b) Retirement Savings Plan with 5% employer match

 

Current Employment Opportunities:

Organization Overview St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year. We ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth. To achieve our vision, the agency is making significant investments in our staff across the agency.  Check out our amazing benefits! If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization. Opportunity St. Francis House has adopted a Philosophy of Care which builds on concepts of Trauma-Informed, Person-Centered and Recovery-Oriented Care models. Community Engagement & Safety Associates are responsible for helping to ensure that St. Francis House provides a safe and welcoming environment for our guest. St. Francis House has an open door policy, whereby anyone who wishes to seek our services is welcome, including those who are actively using substances, have significant mental and/or physical health challenges, and have histories of incarceration and criminal activity.  In this dynamic and complex environment serving approximately 500 guests a day, the Associate’s key responsibility is to foster a physically and psychologically safe environment.  Working collaboratively with other Community Engagement and Safety Team members, as well as other staff, he/she actively supports the work to establish consistent, dignified, and respectful safety protocol and practices that reflect our agency’s philosophy of care (person-centered, trauma-informed and recovery-oriented).

  • Welcomes guests by providing a positive, professional, and respectful presence at all times to all who enter our doors.
  • Engages with guest to help understand their immediate needs upon entering the building.
  • Directs guests to essential services within the building. Answers guests’ questions and refers them to the appropriate departments/programs to address their needs or concerns.
  • Stays up to date on which guests are suspended or restricted from receiving services and ensures that they are either kept away from SFH services until the suspension or restriction ends, or that they are referred to the appropriate staff person for further assessment or follow up.
  • Proactively monitors the environment to intervene before crises occur when possible.
  • Intervenes in crisis situations, using good communication skills, de-escalation techniques, and calling upon emergency services as appropriate. Responds to medical emergencies of all types throughout the building including overdoses.
  • Facilitates the flow of guests throughout the building, working to keep areas clear and ensure that people are able to access scheduled services such as showers, clothing, and meals in an orderly manner.
  • Ensures that banned items (weapons or items that can easily be used as weapons, drugs, drug paraphernalia, or any other illegal items) are not brought into the building by screening bags as they go through the x-ray machine and using proper x-ray scanning and physical scanning techniques.
  • Ensures that the front of the building remains clear of loitering and disruptive behaviors, ensuring a calm environment on the sidewalk and within the street and providing ample room for pedestrians to pass.
  • Enforces St. Francis House rules of behavior as needed throughout the building.
  • Responds to calls throughout the building to provide support and/or intervene in conflict situations as they arise.
  • Walk through and engage with volunteers, staff and guest on the first six floors of the building.
  • Performs walk-throughs in the permanent housing program as needed.
  • Maintains and models appropriate boundaries with guests so that guests receive clear signals about what behavior is acceptable and unacceptable at St. Francis House.
  • Pro-actively communicates with team members, supervisors and colleagues. Actively participates in department and agency-wide meetings and conversations.
  • Completes incident reports about any issues of the day thoroughly and completely before the end of the day.
  • Receives donated items and puts them in the designated, secure location.
  • Secures the building at the close of day as assigned.
  • Performs other duties as assigned and necessary for the safe and continuous operation of the organization.

Qualifications/ Requirements

  • High school diploma or general education degree (GED) required. Associate Degree or professional certification in Criminal Justice, Humanities or similar field preferred.

Compensation and Benefits We offer a competitive salary and extensive benefits including: All benefits are prorated for part-time employees.

  • Medical and Dental Insurance (Employee pays 10% of the premium for individual coverage or 20% of the premium for family coverage)
  • Employer paid Life, Short/Long Term Disability Insurance
  • Four weeks paid Vacation per year
  • Twelve paid Holidays per year
  • Twelve paid Sick Days per year
  • 403(b) Retirement Plan with 5% Employer Match  

 

  • *Part -Time Friday- Monday 32 hours per week Day Shift*

How to Apply: Send resume and cover letter either by email (with the position in the subject line) or to the address below. email:    careers@stfrancishouse.org mail:     Human Resources St. Francis House 39 Boylston Street Boston, MA 02116 AA/EOE

Organization Overview St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year. We ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth. To achieve our vision, the agency is making significant investments in our staff across the agency.  Check out our amazing benefits! If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization

Opportunity

The Corporate and Foundation Relations Officer will be a critical member of a strong development team now in the first year of a 5 year $60,000,000 comprehensive campaign.  He/she will work to enhance current Corporate and Foundation partnerships and ensure each is cultivated, solicited and stewarded in a way that speaks directly to the  priorities of each partner and  St. Francis House. This position will ensure ongoing communication with   partners and will regularly work on strategy and funding opportunities with members of the Development team and the VP of P & EA. At the start of this very exciting campaign, we are seeking someone who thrives in a results-driven, goal oriented fast-paced environment; enjoys building relationships; is a critical thinker; and is committed to the St. Francis House mission.

  • Serve as the primary contact with corporate and foundation partners; coordinate internal and external resources to ensure partnerships are effectively executed and partnership objectives are achieved.
  • With the VP of Philanthropy, develop and implement a comprehensive fundraising strategic plan to secure at least $1 million each year from corporations and foundation.
  •  Responsible for managing the life cycle of fundraising with current and new corporate and foundation partners, from identification to cultivation to solicitation to stewardship and reporting.
  • Deepen and broaden partner’s relationships with St. Francis House through opportunities for volunteer service, young professional group’s opportunities, clothing drives and other engagement opportunities.
  • Work with St. Francis House senior staff, Board of Directors and campaign committee to identify connections to potential corporate and foundation donors.
  • External visits, meetings, events with corporate and foundation partners – 65%
  • Internal research, reporting, analysis, administrative tasks – 35%
  • Fundraising goal: Raise at least $1 million each year from corporate and foundation partners
  • Attend external networking events as the St. Francis House ambassador to promote current and prospective corporate partnerships.
  • Manage a list of current corporate and foundation partners in Raiser’s Edge and facilitate new partnerships through robust prospecting and outreach.
  • Work closely with St. Francis House grant writers to ensure potential grants are entered into the SFH grant submission pipeline. Maintain a calendar with grant writer and adhere to time-sensitive deadlines. Provide insight into corporate partner expectations for grant funding, to ensure guidelines are adhered to.
  • Work closely with St. Francis House Events Coordinator to come up with event solicitation plan with Corporate Partners, and facilitate details associated with event sponsorships.
  • Work closely with the Manager of Marketing and Communications to ensure social media, website, and newsletter promotion of corporate partnerships is executed.
  • Update and maintain corporate partner data in Raiser’s Edge, to reflect all prospecting, cultivation, and stewardship facilitation that takes place.
  • Assist with administrative duties and high-priority department initiatives on an as-needed basis, including staffing donor cultivation and stewardship events.

Qualifications/Requirements

Required

  • Bachelor’s degree

Preferred

  • 4+ years of related experience
  • Desire to work in a service oriented environment
  • Familiarity with Microsoft Office, Word, Excel and Powerpoint, and Raisers Edge a plus
  • Proven track record in attention to detail and as a problem solver
  • Strong professional demeanor
  • Strong writing and quality control skills
  • Proven ability to handle a multitude of tasks
  • Ability to work independently and as part of a team

Compensation and Benefits

We offer a competitive salary and extensive benefits including:

  • Medical and Dental Insurance (Employee pays 10% of the premium for individual coverage or 20% of the premium for family coverage)
  • Employer paid Life, Short/Long Term Disability Insurance
  • Four weeks paid Vacation per year
  • Twelve paid Holidays per year
  • Twelve paid Sick Days per year
  • 403(b) Retirement Plan with 5% Employer Match

How to Apply
Send resume and cover letter either by email (with the position in the subject line) or to the address below.

email: careers@stfrancishouse.org

mail:  Human Resources                                                          

St. Francis House

39 Boylston Street
Boston, MA 02116

 

AA/EOE

Organization Overview St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year. We ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth. To achieve our vision, the agency is making significant investments in our staff across the agency.  Check out our amazing benefits! If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization

Opportunity

The St. Francis House Facilities department is currently seeking a Custodian. The primary purpose  for custodian position is to maintain assigned areas in a clean, sanitary, safe, orderly, attractive manner in accordance with established procedures, and as directed by your supervisor, to assure that the highest degree of cleanliness and sanitation is maintained at all times.

  • Receive and follow cleaning schedule/instructions from your supervisor and/ or as outlined in our established housekeeping policies and procedures.
  • Clean/polish furnishings, fixtures, ledges, room heating/cooling units, etc.
  • Clean, wash, sanitize and/or polish bathrooms fixtures
  • Clean windows/mirrors in common areas, bathrooms, and entrance/exit areas as instructed.
  • Clean floors, to include sweeping, dusting, damp/wet mopping, waxing, buffing, disinfecting, etc., as instructed. Ensure that CAUTION/SAFETY signs are properly set-up prior to performing such duties.
  • Clean carpets, to include, vacuuming, shampooing, deodorizing, and disinfecting as instructed.
  • Clean walls and ceilings by washing, wiping, dusting, spot cleaning disinfecting and deodorizing as instructed.
  • Clean hallways; stairwells and elevators as necessary/instructed.
  • Dispose of waste/trash into proper containers and reline trash receptacle with plastic liners.
  • Report all unsafe/hazardous conditions, defective equipment, etc., to your supervisor.
  • Report burned out light bulbs, to include exit signs, overhead lights, fluorescent lights, room ceiling lights, etc., to your supervisor.
  • Report all broken bathroom fixtures to include, faucets, shower heads, towel racks, toilets etc., to your supervisor.
  • Clean and “make ready” vacant offices and residential rooms to assure they are ready for occupancy.
  • Attend and participate in workshops, seminars and training as necessary and/or as directed.
  • Assure that the building(s) is/are maintained in a clean, safe and orderly manner for Guest, staff and visitor comfort and convenience.
  • Perform blood borne pathogen procedures when cleaning hazardous materials as directed by your supervisor.
  • Keep work/assignment areas free of hazardous objects and organized. Properly store all equipment and supplies.
  • Other duties as assigned

 Qualifications/Requirements

  • High School diploma or equivalent
  • Ability to lift up to 50 pounds

Compensation and Benefits
We offer a competitive salary and extensive benefits including:
• Medical and Dental Insurance (Employee pays 10% of the premium for individual coverage or 20% of the premium for family coverage)
• Employer paid Life, Short/Long Term Disability Insurance
• Four weeks paid Vacation per year
• Twelve paid Holidays per year
• Twelve paid Sick Days per year
• 403(b) Retirement Plan with 5% Employer Match

How to Apply
Send resume and cover letter either by email (with the position in the subject line) or to the address below.
email: careers@stfrancishouse.org

mail: Human Resources
St. Francis House
39 Boylston Street
Boston, MA 02116

AA/EOE

Organization Overview St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year. We ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth. To achieve our vision, the agency is making significant investments in our staff across the agency.  Check out our amazing benefits! If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization

Opportunity

The St. Francis House looking for Development Assistant who will be a critical member of a strong development team entering into a 5 year $60,000,000 comprehensive campaign.  He/she will provide specific administrative and project support for the team, primarily the VP of Philanthropy and External Affairs, and the Director of Development.  At the start of this very exciting campaign, we are seeking someone who thrives in a results-driven, goal oriented fast-paced environment; enjoys building relationships; is a critical thinker; and is committed to the St. Francis House mission. Assess overall training needs of the organization and create a system for implementing and tracking essential training, certification and professional development opportunities and goals.

  • Provide administrative support on a variety of matters including meeting scheduling, logistics follow-up, data processing, mailings and development of materials.
  • Deal with an extensive array of confidential matters involving staff, donors and volunteers related to the fundraising and cause marketing and event efforts of St. Francis House.
  • Assist in the preparation of documents, memos, reports and proposals including writing, editing and maintaining accurate paper and electronic files.
  • Draft and prepare letters of thank you to donors.
  • Receive and screen visitors to the office, answer telephone and handle routine matters or refer inquiries to appropriate staff
  • Track team members’ donor and prospect interactions in development database.
  • Provide support to major SFH fundraising events including the Annual Gala, Marathon, Shooze Cruise, Founders and others.
  • Participate in annual planning process and quality control initiatives to ensure work released by this office meets the highest level of professional presentation.
  • Perform office management and basic financial tasks related to the smooth operations of the 

Qualifications/Requirements

Required

  • Bachelor’s degree

Preferred

  • Two or more years related experience
  • Desire to work in a service oriented environment
  • Familiarity with Microsoft Office, Word, Excel and Powerpoint, and Raisers Edge a plus
  • Proven track record in attention to detail and as a problem solver
  • Strong professional demeanor
  • Strong writing and quality control skills
  • Proven ability to handle a multitude of tasks
  • Ability to work independently and as part of a team

Compensation and Benefits

We offer a competitive salary and extensive benefits including:

  • Medical and Dental Insurance (Employee pays 10% of the premium for individual coverage or 20% of the premium for family coverage)
  • Employer paid Life, Short/Long Term Disability Insurance
  • Four weeks paid Vacation per year
  • Twelve paid Holidays per year
  • Twelve paid Sick Days per year
  • 403(b) Retirement Plan with 5% Employer Match

How to Apply
Send resume and cover letter either by email (with the position in the subject line) or to the address below.

email: careers@stfrancishouse.org

mail:  Human Resources                                                          

St. Francis House

39 Boylston Street
Boston, MA 02116

AA/EOE

Organization Overview

St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year.

We ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth.  To achieve our vision, the agency is making significant investments in our staff across the agency.  Check out our amazing benefits! 

If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization.

 Opportunity

The Development Operations Supervisor will play a key role in managing the operational systems of the Development Department as well as proactively identifying and implementing creative and thoughtful strategies to support the fundraising functions across the department and the organization. The position is responsible for the management of donor data contained in Raiser’s Edge (RE) and is responsible for setting and managing RE policies, site maintenance, data integrity, staff training, and the development of new and ongoing management of operational protocol(s). The ideal candidate will be highly skilled in Raiser’s Edge or a similar CRM.

Additionally this position serves as the primary channel to the Finance department for monthly reconciliations. The Supervisor oversees the Development Assistant whose responsibility is gift processing, data entry, and other administrative functions. The Supervisor also works closely with the Director of the Annual Fund to ensure that all administrative functions for the department are handled in the most efficient and timely manner.

  • Manage donation process by overseeing daily gift entry into RE, the transmittal of payments and payment information to Finance, and the processing of acknowledgment letters by the Development Assistant using industry best practices.
  • Design and implement database queries and data exports to analyze giving trends and outcomes for the department using industry best practices and expertise.
  • Manage the department’s monthly analysis reports for the Director of the Annual Fund to track annual fundraising goals.
  • Responsible for overseeing a monthly review of development transactions to ensure the correct data and gift entry is entered into the database.
  • Reconcile with Finance Department Capital Campaign payments, pledge balances and Annual Fund revenue on a monthly basis.
  • Set and maintain data entry standards for all Development staff that use Raiser’s Edge to capture information about donors, corporate funders and prospects.
  • Assist in the training of staff on the proper use of the database when necessary.
  • Produce and oversee the integrity of mailing lists for the department’s direct mail campaigns.
  • Produce mail lists and import RE actions as they relate to St. Francis House events.
  • Analyze current RE and development operational practices and procedures and implement process improvement where necessary.
  • Serve as liaison for fundraising vendors.
  • Work closely with Marketing and Communications Manager to support website and optimal fundraising strategies/policies for St. Francis House.
  • Supervise Development Assistant who serves as a key administrative resource for the departments gift processing and acknowledging process.

Qualifications/Requirements

  • Bachelor’s degree (B.A.) from four-year College or university; or three to five years related experience and/or training; or equivalent combination of education and experience.
  • Computer skills (Microsoft Office), database experience a plus but not required.

Compensation and Benefits

We offer a competitive salary and extensive benefits including:

  • Medical and Dental Insurance (Employee pays 10% of the premium for individual coverage or 20% of the premium for family coverage)
  • Employer paid Life, Short/Long Term Disability Insurance
  • Four weeks paid Vacation per year
  • Twelve paid Holidays per year
  • Twelve paid Sick Days per year
  • 403(b) Retirement Plan with 5% Employer Match

How to Apply
Send resume and cover letter either by email (with the position in the subject line) or to the address below.

email: careers@stfrancishouse.org

mail: Human Resources                                                          

St. Francis House

39 Boylston Street
Boston, MA 02116

 

AA/EOE

Organization Overview
St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year.

We ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth. To achieve our vision, the agency is making significant investments in our staff across the agency. Check out our amazing benefits!

If you want to make an impact in the lives of others, we want to invest in you. We are especially interested in candidates who can contribute to the diversity within our organization.

Opportunity

The St. Francis House Workforce Development department looking for Employment Specialist, to provide comprehensive and individualized support services to identify and address barriers to obtaining and maintaining employment. The Employment Specialist provides individual and group-based employment counseling, employment preparation, job search and placement support. The Employment Specialist offers career pathways services intended to develop participants’ employability skills; provides them with education and training opportunities; and places them in high-demand, high-opportunity jobs. By working collaboratively with other providers, the employment specialist ensures that employment services are part of a comprehensive plan to support successful stability in both employment and housing.Success is defined by his/her ability to engage participants in income maximization services that contribute to income and housing stability outcomes.

  • Assesses and orients program applicants to WFD job readiness and income maximization service.
  • Creates goals and individualized service plans with program participants to support achievement of career related employment goals and housing stability goals.
  • Assists participants to discover and overcome their personal barriers and assesses their strengths to teach them how to use them effectively to attain their employment and housing goals
  • Coaches and supports participants through individual and group work with ongoing development of self-image and self-agency as well as provides tips and techniques to enhance confidence in the job search and in work-related settings
  • With program participants’ input, assesses the effectiveness of employment coaching and updates goals and service plans accordingly, and plans for successful transition from preparation services to the work place
  • Skillfully develops resumes and cover letters portraying each client’s individual work experience, knowledge, skills and abilities
  • Provides job search support and assists participants in development of job search skills
  • Supports participants who received job offers and assists in new employee’s onboarding process when appropriate
  • Provides comprehensive post-placement support with emphasis on career pathway services
  • Meets with participants in the shelters, in the community, on job sites or in the office setting.
  • Conducts various workshops to build participants’ work/employability skills

Qualifications/Requirements

  • Bachelor’s Degree and 2 years professional experience working directly with clients in the areas of employment/career counseling, job placement, and/or other workforce development related areas.
  • Some experience providing direct services to people with one or more of the following characteristics: homeless, living with substance use disorder and/or mental illness, and/or having histories of criminal activity and incarceration

Compensation and Benefits
We offer a competitive salary and extensive benefits including:
• Medical and Dental Insurance (Employee pays 10% of the premium for individual coverage or 20% of the premium for family coverage)
• Employer paid Life, Short/Long Term Disability Insurance
• Four weeks paid Vacation per year
• Twelve paid Holidays per year
• Twelve paid Sick Days per year
• 403(b) Retirement Plan with 5% Employer Match

How to Apply
Send resume and cover letter either by email (with the position in the subject line) or to the address below.
email: careers@stfrancishouse.org

mail: Human Resources
St. Francis House
39 Boylston Street
Boston, MA 02116

AA/EOE

Organization Overview St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year. We ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth. To achieve our vision, the agency is making significant investments in our staff across the agency.  Check out our amazing benefits! If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization

Opportunity

St. Francis House seeks a Major Gift Officer to be a part of our very exciting 5 year $60,000,000 comprehensive campaign. The Major Gift Officer is responsible for securing annual support (gifts of $10,000+), increasing current annual fund gifts, and securing campaign gifts from a portfolio of approximately 150-200 names including new prospects. At the start of this very exciting campaign, we are seeking someone who thrives in a results-driven, goal oriented fast-paced environment; enjoys building relationships; is a critical thinker; and is committed to the St. Francis House mission.

  • Create and implement strategic fundraising strategies for annual and major gifts  from 150-200 individual donors in your portfolio, raising at least $500k in your first year, then $ 1 million each year from your third year onward
  • Identify, qualify, cultivate, solicit, and steward new prospects.
  • Work with St. Francis House senior staff and campaign committee to create and execute meaningful point’s engagement for donors.
  • Maximize support from individual donors for St. Francis House to achieve annual goals.
  • Achieve and maintain highest standards of relationship management and reporting through donor visits and social activities.
  • Create and execute meaningful points of engagement for our donors.
  • Partner with the VP of Philanthropy and External Relations and President and CEO on donor strategy and visits..

Qualifications/Requirements

Required

  • Bachelor’s degree

Preferred

  • 4+ years of development experience with demonstrated success in soliciting Annual Fund and major gifts, preferably in an organization with a human services mission.
  • A track record of securing 5- and 6-figure gifts.
  • Articulate, strategic, entrepreneurial, problem solver with a proven ability to listen, write, and speak effectively and build meaningful relationships.
  • Highly motivated self-starter who thrives in a fast-paced yet collaborative team-oriented environment.
  • Ability to communicate through multiple levels of an organization.
  • Excellent strategic thinking and strong analytical skills.

Compensation and Benefits

We offer a competitive salary and extensive benefits including:

  • Medical and Dental Insurance (Employee pays 10% of the premium for individual coverage or 20% of the premium for family coverage)
  • Employer paid Life, Short/Long Term Disability Insurance
  • Four weeks paid Vacation per year
  • Twelve paid Holidays per year
  • Twelve paid Sick Days per year
  • 403(b) Retirement Plan with 5% Employer Match

How to Apply
Send resume and cover letter either by email (with the position in the subject line) or to the address below.

email: careers@stfrancishouse.org

mail: Human Resources                                                          

St. Francis House

39 Boylston Street
Boston, MA 02116

 

AA/EOE

Organization Overview

St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year.We ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth.  To achieve our vision, the agency is making significant investments in our staff across the agency.  Check out our amazing benefits! 

If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization.

Opportunity

St. Francis House is seeking a dynamic, enthusiastic, committed, and experienced professional with lived experience of addiction and recovery to implement and direct our newly awarded Recovery Support Center.  This exciting new initiative will enable St. Francis House to ensure that our guests, who are experiencing or vulnerable to homelessness, have a safe, sober, recovery-oriented space in which to gather with peers to support recovery.   Working collaboratively with St. Francis House leadership, staff, and guests, the new Manager will be responsible for directing all aspects of the Center, beginning with hiring staff, growing the membership, developing the peer participatory process, and establishing key activities and operations.  He or she will be integrated within homeless services and with the recovery community, including with the Center Directors team from across the 17 other state-funded Recovery Support Centers.  If you believe in the power of peers, know how to harness people’s dignity, worth and assets, and are energized by the idea of bringing a new Recovery Support Center to life, this may be the role for you!

  • Oversee implementation of all activities and operations, including staff support, member engagement, data collection, reporting, budget, staffing, and overall culture of recovery. Assist with grant writing as needed.
  • Act as enthusiastic champion of peer-based recovery services, generating awareness of the recovery community, and fostering engagement of members.
  • Uphold the overall mission and framework for the Center, making sure it is member-driven, but also meets required goals. 
  • Work closely and intentionally with SFH leadership, colleagues, and staff to ensure seamless co-existence in the SFH environment while retaining the autonomy of the RSC.
  • Represent center in the community and at local and statewide meetings and conferences.
  • Foster and maintain relationships with local service providers through formal agreements and active participation in community outreach events.
  • Seek out ways to connect with other Recovery Support Centers and other recovery-focused communities across the state and country.  Identify best practices, discuss challenges, and share ideas.
  • Keep abreast of the national recovery movement and its impact on the recovery support center and its peers. Ensure RSC is represented at all DPH sponsored meeting/events.
  • Work closely with Human Resources to recruit, interview, and hire staff.  Ensure staffs receives necessary and supplemental training to support their growth and development. 
  • Participate in member-driven Council of Accreditation of Peer Recovery Support Services (CAPRSS).
  • Statewide travel is periodically required for meetings, trainings and conferences. Occasionally there may be trips to other New England states for annual conferences or trainings.

Qualifications/Requirements

  • Bachelor’s degree or other post-secondary degree strongly preferred
  • Lived experience with substance recovery required. Minimum of 5 years sobriety and active engagement in recovery practices. 
  • Minimum of 2 years in a supervisory role
  • Experience and knowledge of Boston area recovery service centers, providers, and community resources
  • Knowledge of addiction and various pathways of recovery
  • Commitment and compassion towards persons experiencing homelessness, disability, and behavioral health issues.

Compensation and Benefits

We offer a competitive salary and extensive benefits including:

  • Medical and Dental Insurance (Employee pays 10% of the premium for individual coverage or 20% of the premium for family coverage)
  • Employer paid Life, Short/Long Term Disability Insurance
  • Four weeks paid Vacation per year
  • Twelve paid Holidays per year
  • Twelve paid Sick Days per year
  • 403(b) Retirement Plan with 5% Employer Match

How to Apply
Send resume and cover letter either by email (with the position in the subject line) or to the address below.

email: careers@stfrancishouse.org

mail: Human Resources                                                          

St. Francis House

39 Boylston Street
Boston, MA 02116

AA/EOE

Organization Overview
St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year.

We ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth. To achieve our vision, the agency is making significant investments in our staff across the agency. Check out our amazing benefits!

If you want to make an impact in the lives of others, we want to invest in you. We are especially interested in candidates who can contribute to the diversity within our organization.

Opportunity

The Resource Center Coordinator is responsible for staffing and overseeing all activities generated through the resource center. S/He is responsible for Resource Center waiting area which often serves as a hub from where guests receive a variety of information and access to services. 

  • Ensures a welcoming, engaging environment where guests can access information and resources.
  • Develops positive and trusting relationships with guests while maintaining a sense of calm authority in the space.  Models respect for self and others and exhibits thoughtful, professional behavior in the milieu. 
  • Maintains and manages lists of first-come/first-serve service access to the following:  guest assessment and membership cards, triage case management, showers, phones and the computer room.
  • Maintains ongoing communication with community engagement & safety staff to ensure seamless flow of guests throughout milieu and service areas across the first three floors of the building.
  • Works collaboratively with the Manager of Guest Services to plan and schedule guest-directed services provided by outside agency representatives.
  • Plans and schedules group engagement opportunities, including informational and educational sessions and other events of interest and value.
  • Works closely with the Volunteer Coordinator to identify and place volunteers in the Resource Center. Trains, supervises and supports volunteers and interns within the space and provides feedback and guidance to them in working with guests.
  • Orders and tracks supplies for the Resource Center.
  • Highlights needs and opportunities related to the physical environment (facilities) and technological needs (computers, ID printing equipment, phones, etc.  Reports issues and concerns promptly to appropriate person/department. 
  • Ensures that the guest database (ETO) is used accurately and effectively to track and record guest activity and service delivery.  
  • Maintains policies and protocols as they apply to the Resource Desk and Resource Center space, consistent with goals and practices within the larger Day Shelter environments.  Ensures that practices are consistent across staff and volunteers.

Qualifications/Requirements

  • 1-2 years of non-profit or related experience strongly preferred.
  • Bachelor’s Degree in Business Administration, Human Services or comparable combination of education/work related experience required.
  • Experience in a social services setting with working knowledge of coordinated care planning/ case management service delivery.
  • Knowledge of housing resources, subsidy programs, and the Continuum of Care for homeless persons.

Compensation and Benefits
We offer a competitive salary and extensive benefits including:
• Medical and Dental Insurance (Employee pays 10% of the premium for individual coverage or 20% of the premium for family coverage)
• Employer paid Life, Short/Long Term Disability Insurance
• Four weeks paid Vacation per year
• Twelve paid Holidays per year
• Twelve paid Sick Days per year
• 403(b) Retirement Plan with 5% Employer Match

How to Apply
Send resume and cover letter either by email (with the position in the subject line) or to the address below.
email: careers@stfrancishouse.org

mail: Human Resources
St. Francis House
39 Boylston Street
Boston, MA 02116

AA/EOE

Organization Overview
St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year.

We ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth. To achieve our vision, the agency is making significant investments in our staff across the agency. Check out our amazing benefits!

If you want to make an impact in the lives of others, we want to invest in you. We are especially interested in candidates who can contribute to the diversity within our organization.

Opportunity

The St. Francis House Human Resources department looking for Training and Development Officer takes the lead role in designing, implementing, and monitoring an organization-wide training program to build staff- wide competency in a variety of areas, and doing so in ways that reinforce the St. Francis House Philosophy of Care.   The Training and Staff Development Officer works collaboratively with department managers and leaders to foster and support a learning-oriented culture that prioritizes staff development opportunities and outcomes, and contributes to collectively ensuring a positive employee culture, high-quality programs and services, and lasting impact on the people we serve.  

  • Assess overall training needs of the organization and create a system for implementing and tracking essential training, certification and professional development opportunities and goals.
  • Contribute to development of short-term and long-term organizational training strategies that build identified skills, knowledge, and abilities and creates a sustainable infrastructure for ongoing training
  • Develop and deliver tailored trainings to support our efforts to create a workplace and service-delivery environment that reflects our POC and reinforces the connection between every department and the larger organizational goal and mission. 
  • Create and implement a training curriculum on topics that affect and integrate all departments around consistent approaches, such as professional boundaries, cultural competency, respect in the workplace, workplace violence prevention, confidentiality, and self-care.
  • Ensure resources are in place to support efforts related to models of client service, client assessments, compassion fatigue and self-care.
  • Identify external resources and coordinate supplementary trainings and resources as appropriate and particularly in areas of core competency

Qualifications/Requirements

  • Bachelor’s degree (Required)

Preferred

  • MSW or Master’s level training in Organizational Development
  • Certified Professional in Learning & Performance (CPLP)Organization Development Certified Professional (ODCP)
  • Candidates should have 5 or more years of related experience, including demonstrated  experience in each of the following area
  • Teaching, reinforcing, and/or successfully managing programs or departments that are informed by trauma-informed, recovery-oriented and/or person-centered approaches and practices.
  • Organizational and staff development and training
  • Supporting staff in an environment serving vulnerable adult populations, particularly those experiencing homelessness and/or those who have challenges as a result of mental illness, substance use disorders, and/or criminal histories.

Compensation and Benefits

We offer a competitive salary and extensive benefits including:
• Medical and Dental Insurance (Employee pays 10% of the premium for individual coverage or 20% of the premium for family coverage)
• Employer paid Life, Short/Long Term Disability Insurance
• Four weeks paid Vacation per year
• Twelve paid Holidays per year
• Twelve paid Sick Days per year
• 403(b) Retirement Plan with 5% Employer Match

How to Apply
Send resume and cover letter either by email (with the position in the subject line) or to the address below.
email: careers@stfrancishouse.org

mail: Human Resources
St. Francis House
39 Boylston Street
Boston, MA 02116

AA/EOE

 

Organization Overview

St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year.

We ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth.  To achieve our vision, the agency is making significant investments in our staff across the agency.  Check out our amazing benefits! 

If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization.

 Opportunity

The St. Francis House is looking for Utility Worker who serves as the primary point of contact for purposes of maintaining a clean and safe kitchen as well as dining room. This includes performing sanitation duties on a regular basis. Will also be called upon to manage the dining room, assist in the preparation of meals and server a receiver for incoming department orders. Assesses and orients program applicants to WFD job readiness and income maximization service.

  • Performs assigned sanitation duties including pot washing, cleaning equipment, mopping floors, cleaning kitchen equipment, washing walls, shelving and countertops
  • Operates dish machine during any meal period as needed.
  • Operates dish machine during
  • Reports cleaning supply needs to supervisor
  • Maintains compliance with health and safety codes, performs tasks according to the policies and procedures of Saint Francis House
  • Maintains and cleans all storage areas (all freezers, refrigerators and dry storage areas
  • Follows HAACP principles in meal service including dining room and kitchen operations as required to serve our guests in a food safe and healthy environment
  • Directs/assists volunteers with dining room sanitation (busing tables, wiping tables, etc.) as well as help as needed for pantry services
  • Ensures that dining room floor is swept and mopped after breakfast and lunch
  • Responsible for the preparation and service of beverages
  • May be called upon to serve as a back up to the Head/Sous Chef in regards to meal preparation
  • Performs receiving functions for the food service department
  • Serves as a back up driver for picking food orders

Qualifications/Requirements

  • High school diploma or general education degree (GED)
  • 1 -3 years of  related experience and/or training;

Compensation and Benefits

We offer a competitive salary and extensive benefits including:

  • Medical and Dental Insurance (Employee pays 10% of the premium for individual coverage or 20% of the premium for family coverage)
  • Employer paid Life, Short/Long Term Disability Insurance
  • Four weeks paid Vacation per year
  • Twelve paid Holidays per year
  • Twelve paid Sick Days per year
  • 403(b) Retirement Plan with 5% Employer Match

How to Apply
Send resume and cover letter either by email (with the position in the subject line) or to the address below.

email:  careers@stfrancishouse.org

mail: Human Resources                                                          

St. Francis House

39 Boylston Street
Boston, MA 02116

AA/EOE

Organization Overview

St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year.

We ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth.  To achieve our vision, the agency is making significant investments in our staff across the agency.  Check out our amazing benefits! 

If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization.

Opportunity

The Women’s Center Coordinator plans the operations and services delivered as part of the Carolyn Conner’s Women’s Center, a dedicated day shelter space for female guests of St. Francis House. The Women’s Center Coordinator provides individual and group counseling and support, referral and advocacy services, psycho-educational programming and pro-social opportunities that will help ensure a safe space as well as actively support the women in taking positive steps toward self-sufficiency.

  • Develop a physical and emotional environment in the Women’s Center that is focused on rehabilitation and growth
  • Coordinate a psycho-educational, rehabilitative and other support and/or therapeutic group and workshops for female guests in the Women’s Center and other spaces/programs throughout St. Francis House
  • Plan and implement pro-social events for women as a means of in-reach and engagement
  • Support staff assigned to work in the women’s center. Provide verbal and written guidance to staff and volunteers working in the space.
  • Promote health and wellness, and post weekly and monthly recreation schedules
  • Serve as a representative of St. Francis House at provider meetings established to address women’s issues in the City of Boston
  • Collaborate with staff and other  providers to engage the hardest to reach women within the homeless community
  • Educate staff on unique services needs of women (sexual assault, domestic violence, trauma, etc.)
  • Provide  individualized case services  to help clients achieve goals related to ending homelessness
  • Keep accurate case notes and records of guest interactions in St. Francis House database
  • Plan and coordinate annual Women’s Day event, including leading the planning committee, recruiting volunteers and donors, managing logistics, etc.
  • Order and distribute all program supplies and donations for the Women’s Center
  • Work with guests Services Managers on developing and maintaining a budget for the Women’s Center
  • Collaborate with senior staff and development department to identify funding opportunities specific to women’s programming

Qualifications/Requirements

  • Bachelor’s degree preferred
  • Minimum of 2-3 years providing direct service to homeless individuals or similar population
  • Experience in developing and overseeing group activities and workshops;

Compensation and Benefits

We offer a competitive salary and extensive benefits including:

  • Medical and Dental Insurance (Employee pays 10% of the premium for individual coverage or 20% of the premium for family coverage)
  • Employer paid Life, Short/Long Term Disability Insurance
  • Four weeks paid Vacation per year
  • Twelve paid Holidays per year
  • Twelve paid Sick Days per year
  • 403(b) Retirement Plan with 5% Employer Match

How to Apply
Send resume and cover letter either by email (with the position in the subject line) or to the address below.

email: careers@stfrancishouse.org

mail: Human Resources                                                          

St. Francis House

39 Boylston Street
Boston, MA 02116

AA/EOE