St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year.


As a leader in the field of homeless services, St. Francis House is a strong, vibrant organization. Building on our strong foundation of basic and rehabilitative programs, St. Francis House will grow and deepen our impact by further developing our focus on recovery and our employment and housing programs. We will ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth.   To achieve our vision, the agency is making significant investments in our staff across the agency. If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization. St. Francis House affirms its policy of providing equal opportunity for all applicants and employees regardless of their race, color, creed, religion, age, sex/gender, national origin, ancestry, citizenship status, marital status, sexual orientation, gender identity or expression, disability, pregnancy, veteran status, genetic information, or other legally protected status.


OUR BENEFITS

For each of our positions, we offer extensive benefits including:

  • Medical and Dental Insurance (Employer pays 90% of individual premiums and 80% of family premiums)
  • Four weeks paid Vacation per year
  • Twelve paid Holidays per year
  • Twelve paid Sick Days per year
  • Employer paid Life, Short and Long Term Disability Insurance
  • 403(b) Retirement Savings Plan with 5% employer match

 

Current Employment Opportunities:

Organization Overview
St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year.

We ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth. To achieve our vision, the agency is making significant investments in our staff across the agency. Check out our amazing benefits!

If you want to make an impact in the lives of others, we want to invest in you. We are especially interested in candidates who can contribute to the diversity within our organization.

Opportunity
The Care Coordinator is a community based case management position. This role is part of a new MassHealth initiative that provides qualified MassHealth enrollees with a service benefit called Behavioral Health Community Partners (BH CP). St. Francis House has partnered with eight community-based providers to form the Social Determinants of Health BH CP Consortium to serve eligible MassHealth enrollees in the greater Boston area.
This role will be based in the community and serve as a vital link connecting homeless individuals with serious mental illness, substance use disorders, and/or complex medical illnesses with needed care including mental health, substance use, and primary care as well as services that address social determinants of health needs.
This work is a part of a new MassHealth initiative that provides qualified MassHealth enrollees with a service benefit called Behavioral Health Community Partners (BH CP). St. Francis House has partnered with eight community-based providers to form the Social Determinants of Health BH CP Consortium to serve eligible MassHealth enrollees in the greater Boston area.
The BH CP Care Coordinator will work as part of an interdisciplinary BH CP team and take responsibility for coordinating the care for 35-45 enrollees. The BH CP Care Coordinator will work closely with nurse care managers and will be responsible for the engaging their enrollees regularly (several times a month), mostly face to face, and making sure that the enrollee is getting connected to vital services and progressing towards the goals outlined in their Person Centered Care Plan.

• Communicates and engages with enrollees regularly and helps enrollee progress on goals identified in Patient Centered Care Plan
• Works collaboratively with the nurse care managers, conduct timely Comprehensive Assessments
• Maintains weekly communication with the BH CP team via data sharing platform to improve coordination of information sharing/collaboration between enrollee and BH CP teams
• Keeps timely and accurate documentation regarding enrollee progress on Care Plan goals, all enrollee encounters, care coordination notes
• Assists nurse care managers and BH CP teams with arranging enrollee appointments for services needed and other related assessments; accompanies enrollees to appointments as needed
• Triages and troubleshoots care need issues for enrollees; works with nurse care managers to address needs
• Participates in team case conferences and advocates for enrollees’ needs
• Participates in BH CP trainings and learning collaborative
• Reminds enrollees about keeping appointments, filling prescriptions, etc.
• Works with BH CP team on development and implementation of Patient Centered Care Plan
• Requests & sends medical records to for care coordination purposes to providers, ACO, MCO as needed.

Qualifications/Requirements
• B.A./B.S. in Psychology, Social Work, or other closely related Human Service field
1-3 years minimum experience in in direct service or case management. Experience working with homeless population strongly preferred.

Compensation and Benefits
We offer a competitive salary and extensive benefits including:
• Medical and Dental Insurance (Employee pays 10% of the premium for individual coverage or 20% of the premium for family coverage)
• Employer paid Life, Short/Long Term Disability Insurance
• Four weeks paid Vacation per year
• Twelve paid Holidays per year
• Twelve paid Sick Days per year
• 403(b) Retirement Plan with 5% Employer Match

How to Apply
Send resume and cover letter either by email (with the position in the subject line) or to the address below.
email: careers@stfrancishouse.org

mail: Human Resources
St. Francis House
39 Boylston Street
Boston, MA 02116

AA/EOE

 

 

 

Organization Overview
St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year.

We ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth. To achieve our vision, the agency is making significant investments in our staff across the agency. Check out our amazing benefits!

If you want to make an impact in the lives of others, we want to invest in you. We are especially interested in candidates who can contribute to the diversity within our organization.

Opportunity
St. Francis House seeks a clinical supervisor who is responsible for providing psychotherapy and clinical case management services to a caseload of homeless individuals, who may be experiencing substance abuse disorders, major mental illness, and complex trauma. He or she will also supervise staff members that are providing both short and long term case management services.
• Formally supervise and provide clinical support and guidance to a small team of case managers and/or direct service providers
• Provide individual clinical and clinical case management services to homeless adult men and women (carry a caseload of approximately 25 individuals)
• Work with guests to develop short and long-term goals
• Provide crisis intervention and assistance with behavioral problems as needed
• Make referrals within and outside of St. Francis House to best support guests
• Work within a holistic care model, collaborating closely with other clinicians, psychiatrists, physicians, case managers, and support staff.
• Work within and promote a proactive and engagement-oriented service delivery model focused on building relationships with guests to align individual services that best meet their needs.
• Give particular attention to identifying and serving guests who have complex mental health and substance abuse issues and lengthy histories of homelessness.
• Infuse a person-centered, trauma-informed, and recovery-oriented approach in accordance with our new Philosophy of Care.
• Apply techniques of motivational interviewing and model and reinforce these techniques within the team.
• Work with department manager to ensure that organizational and Department of Mental Health Homeless Outreach & Engagement contract goals are being met within the service team.

Qualifications/Requirements
• Master’s degree with licensure (LICSW or LMHC) and a minimum of 1 year experience in a team leadership or supervisory role. License-eligible candidates may be considered, with 2 or more years of directly applicable experience.
• Experience with highly vulnerable, high-barrier individuals and awareness of issues common to those who are experiencing homelessness. Experience working with homeless adults and/or in a homeless services environment preferred.
• Experience with individual psychotherapy
• Experience in, appreciation for, and interest in doing clinical case-management.
• Experience with a population with co-occurring disorders. Experience working with and within a substance abuse treatment environment a plus.
• Experience with trauma-informed, recovery-focused, person-centered models of care.
• Experience and comfort working with a client database, and the commitment to recording assessments, service plans, and client contacts regularly and consistently. Familiarity with ETO or another HMIS database system a plus.
• Successful experience working with professionals from different racial, ethnic, cultural, and/or socio-economic backgrounds.

Compensation and Benefits
We offer a competitive salary and extensive benefits including:
• Medical and Dental Insurance (Employee pays 10% of the premium for individual coverage or 20% of the premium for family coverage)
• Employer paid Life, Short/Long Term Disability Insurance
• Four weeks paid Vacation per year
• Twelve paid Holidays per year
• Twelve paid Sick Days per year
• 403(b) Retirement Plan with 5% Employer Match

How to Apply
Send resume and cover letter either by email (with the position in the subject line) or to the address below.

email: careers@stfrancishouse.org

mail: Human Resources
St. Francis House
39 Boylston Street
Boston, MA 02116

AA/EOE

Organization Overview St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year. We ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth. To achieve our vision, the agency is making significant investments in our staff across the agency.  Check out our amazing benefits! If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization. Opportunity St. Francis House has adopted a Philosophy of Care which builds on concepts of Trauma-Informed, Person-Centered and Recovery-Oriented Care models. Community Engagement & Safety Associates are responsible for helping to ensure that St. Francis House provides a safe and welcoming environment for our guest. St. Francis House has an open door policy, whereby anyone who wishes to seek our services is welcome, including those who are actively using substances, have significant mental and/or physical health challenges, and have histories of incarceration and criminal activity.  In this dynamic and complex environment serving approximately 500 guests a day, the Associate’s key responsibility is to foster a physically and psychologically safe environment.  Working collaboratively with other Community Engagement and Safety Team members, as well as other staff, he/she actively supports the work to establish consistent, dignified, and respectful safety protocol and practices that reflect our agency’s philosophy of care (person-centered, trauma-informed and recovery-oriented).

  • Welcomes guests by providing a positive, professional, and respectful presence at all times to all who enter our doors.
  • Engages with guest to help understand their immediate needs upon entering the building.
  • Directs guests to essential services within the building. Answers guests’ questions and refers them to the appropriate departments/programs to address their needs or concerns.
  • Stays up to date on which guests are suspended or restricted from receiving services and ensures that they are either kept away from SFH services until the suspension or restriction ends, or that they are referred to the appropriate staff person for further assessment or follow up.
  • Proactively monitors the environment to intervene before crises occur when possible.
  • Intervenes in crisis situations, using good communication skills, de-escalation techniques, and calling upon emergency services as appropriate. Responds to medical emergencies of all types throughout the building including overdoses.
  • Facilitates the flow of guests throughout the building, working to keep areas clear and ensure that people are able to access scheduled services such as showers, clothing, and meals in an orderly manner.
  • Ensures that banned items (weapons or items that can easily be used as weapons, drugs, drug paraphernalia, or any other illegal items) are not brought into the building by screening bags as they go through the x-ray machine and using proper x-ray scanning and physical scanning techniques.
  • Ensures that the front of the building remains clear of loitering and disruptive behaviors, ensuring a calm environment on the sidewalk and within the street and providing ample room for pedestrians to pass.
  • Enforces St. Francis House rules of behavior as needed throughout the building.
  • Responds to calls throughout the building to provide support and/or intervene in conflict situations as they arise.
  • Walk through and engage with volunteers, staff and guest on the first six floors of the building.
  • Performs walk-throughs in the permanent housing program as needed.
  • Maintains and models appropriate boundaries with guests so that guests receive clear signals about what behavior is acceptable and unacceptable at St. Francis House.
  • Pro-actively communicates with team members, supervisors and colleagues. Actively participates in department and agency-wide meetings and conversations.
  • Completes incident reports about any issues of the day thoroughly and completely before the end of the day.
  • Receives donated items and puts them in the designated, secure location.
  • Secures the building at the close of day as assigned.
  • Performs other duties as assigned and necessary for the safe and continuous operation of the organization.

Qualifications/ Requirements

  • High school diploma or general education degree (GED) required. Associate Degree or professional certification in Criminal Justice, Humanities or similar field preferred.

Compensation and Benefits We offer a competitive salary and extensive benefits including: All benefits are prorated for part-time employees.

  • Medical and Dental Insurance (Employee pays 10% of the premium for individual coverage or 20% of the premium for family coverage)
  • Employer paid Life, Short/Long Term Disability Insurance
  • Four weeks paid Vacation per year
  • Twelve paid Holidays per year
  • Twelve paid Sick Days per year
  • 403(b) Retirement Plan with 5% Employer Match  

 

  • *Part -Time Friday – Monday 32 hours per week*

How to Apply: Send resume and cover letter either by email (with the position in the subject line) or to the address below. email:    careers@stfrancishouse.org mail:     Human Resources St. Francis House 39 Boylston Street Boston, MA 02116 AA/EOE

About St. Francis House St. Francis House (SFH) is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, SFH serves an average of 500 men and women who are homeless or vulnerable to homelessness each day, 365 days a year. We provide a wide range of services from refuge services that meet immediate needs for food, clothing, and daytime shelter to recovery services, focused on individual goals and longer-term stability, including case management, clinical services, employment and housing. We measure our success by the number of people we are able to help obtain permanent housing and achieve overall housing, income, and behavioral health stability in their lives. We recognize that each guest is unique, most have experienced or are experiencing trauma, and all can benefit from a sense of renewed hope for a better life. Therefore, we deliver our services according to our philosophy of care which is person centered, trauma-informed, and recovery-oriented. The Opportunity St. Francis House is in the midst of a strong period of growth including the development of new programs and major expansion of its facilities. A recently completed restructuring of its top leadership is designed to support these and future new initiatives. The Director of Programs and Services will be an important member of the agency’s senior leadership team and play a critical role in facilitating communication, in both directions, between program staff and agency leadership. SFH is especially interested in candidates who can contribute to the diversity within our organization and assist in building an equitable and inclusive community. Position Summary The Director leads the Programs and Services division, which consists of approximately 80 employees. The Director will supervise and support a leadership team consisting of: 

  • Associate Director of Day Shelter Services 
  • Associate Director of Workforce Development
  • Associate Director of Safety, Security, and Community Services 
  • Associate Director of Clinical Supervision 
  • Associate Director of Housing & Stabilization Services 

The Director of Programs and Services is responsible for ensuring SFH remains a welcoming community. With a strong focus on the operational needs across all departments ensure that the policies, practices, and approaches within all Programs and Services are aligned with the agency’s values and its goals of ensuring housing, income, and behavioral health stability for individuals who are homeless or are vulnerable to homelessness. The Director supports an environment that emphasizes the importance of being trauma-informed, recovery-oriented, and person-centered, and understands, and has a commitment to, harm reduction principles and Housing First models.  Responsibilities & Duties: 

  • Provides operational direction and leadership to all programs and services of St. Francis House including refuge services (food, clothing and emergency services; safety and security), “readiness” services (in-reach and general engagement programming) and “recovery” level services (case management, clinical services, employment services, housing & stabilization services, and emerging recovery and substance use disorder treatment programming.  
  • Integrates the skills and expertise of a talented team of professionals: Inspires, motivates, and supports Associate Directors, Managers, Supervisors, and staff in ways that reinforce and support the mission and goals of the organization. Help staff to grow professionally, as individuals and as a unit.   
  • Supports an environment of collaboration and accountability, where roles and expectations are clearly established, but flexibility is highly valued and creativity is welcomed.   
  • Supports and models an environment of learning and reinforces the value of continuous quality improvement. Regularly reviews program performance to determine the effectiveness of program models and interventions against stated goals. Ensures that all programs further the goals of housing stability, income and employment stability, and behavioral health stability.    
  • Ensures that programs are well run, meet program and contract deliverables, and operate within their budgets. Creates, implements, and upholds policies and procedures to meet these goals.   
  • Serves on planning committees and task forces as appropriate. Works collaboratively with current funders and contracting agencies.   

Requirements & Qualifications 

  • Master’s degree required in relevant area such as Social Work (preferred), Public Health, or Nonprofit Administration.   
  • Minimum of 10 years of successful management experience overseeing a wide variety of programs in a complex human services environment and leading a diverse group of professional staff. 
  • Strong leadership skills based on emotional intelligence, commitment, integrity, and sense of humor. 
  • Prior experience providing direct services to adults experiencing poverty and homelessness, including those with substance use disorders, mental illness and/or histories of criminal activity. 
  • Proven successful experience in strengthening program delivery and aligning services toward overall outcomes. 
  • Knowledge of the homeless services system, including HUD priorities for homeless-focused programs and the Continuum of Care process, a plus. 
  • Experience working in or with an organization that provides behavioral health services, particularly in a substance use disorder treatment setting, a plus. 

Compensation and Benefits  We offer a competitive salary and extensive benefits including: 

  • Medical and dental insurance (Employee pays 10% of the premium for individual coverage or 20% of the premium for family coverage) 
  • Employer paid life, short/long-term disability insurance
  • Four weeks paid vacation per year 
  • Twelve paid holidays per year 
  • Twelve paid sick days per year 
  • 403(b) Retirement Plan with 5% Employer Match 

How to Apply  Send resume and thoughtful cover letter to: Jeff@Jeffkatz.org AA/EOE   

Organization Overview
St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year.

We ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth. To achieve our vision, the agency is making significant investments in our staff across the agency. Check out our amazing benefits!

If you want to make an impact in the lives of others, we want to invest in you. We are especially interested in candidates who can contribute to the diversity within our organization.

Opportunity
The Event Coordinator will handle all signature St. Francis House events, as well as a small number of ad hoc events, from conception and delivery to conclusion and follow-up. Responsibilities include meeting with vendors, scouting and booking locations, food, and entertainment, organizing staffing needs and following-up with participants. The coordinator will also be responsible for creating and working within event budgets, collaborating with keynote speakers, hiring A/V teams and equipment, and working with marketing to ensure events are well positioned to external audiences. She/he will run smooth, efficient, and profitable events. Candidate must be calm under pressure, and able to handle problems that may arise.
• Organize, coordinate, and manage St. Francis House events.
• Collaborate with marketing to promote events on St. Francis House website.
• Solicit gifts and sponsorships for events and track revenue and coordinate sponsorship grant proposals with the Grants Writer.
• Recruit and manage the St. Francis House Boston Marathon team.
• Work with marketing to develop event recap stories for the e-newsletter and website.
• Responsible for updating St. Francis House event web pages.
• Determine and prepare event follow up correspondence to sponsors, donors and in-kind donors.
• Speak at 3rd party and community events as required. (Parishes and other community partners).
• Manage the Emerging Leaders Young Professionals group and develop content for a strong Emerging Leaders program.
• Schedule and organize ad hoc events as required.
• Maintain active records in Raiser’s Edge.
• Occasional nights and weekends required.

Compensation and Benefits
We offer a competitive salary and extensive benefits including:
• Medical and Dental Insurance (Employee pays 10% of the premium for individual coverage or 20% of the premium for family coverage)
• Employer paid Life, Short/Long Term Disability Insurance
• Four weeks paid Vacation per year
• Twelve paid Holidays per year
• Twelve paid Sick Days per year
• 403(b) Retirement Plan with 5% Employer Match

How to Apply
Send resume and cover letter either by email (with the position in the subject line) or to the address below.
email: careers@stfrancishouse.org

mail: Human Resources
St. Francis House
39 Boylston Street
Boston, MA 02116

AA/EOE

Organization Overview St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year. We ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth.  To achieve our vision, the agency is making significant investments in our staff across the agency.  Check out our amazing benefits! If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization. Opportunity We are currently seeking a Guest Engagements Liaisons (GEL) who serve as front-line staff of the Day Shelter. GEL’s have a particular focus on guests who are the least engaged in clinical and housing services, most often accessing refuge services (shelter, meals, showers, clothing, etc.). Through various in-reach activities, such as scanning membership cards throughout the building, GEL’s help guests of St. Francis House appropriately connect to individualized services.

  • Provides a positive, professional, and respectful presence at all times to all who enter our doors. Greet guests and addresses them by name when possible.
  • Scans guest membership ID cards in various spaces throughout the building, including but not limited to: dining room, clothing distribution, etc.
  • Ensure computer equipment is in proper working order to accurately and securely scan membership ID cards. Troubleshoot with ID when technical concerns arise.
  • Assist guests in obtaining duplicate/replacement membership ID cards when necessary. Refer/direct new guests appropriately to obtain initial membership ID card (this includes encouraging all new guests to engage in an assessment).
  • Work closely with other members of the Guest Services department, such as the Resource Center Coordinator and Clothing Supervisor.
  • Connects guests to essential services within the building, by performing such duties as scheduling clothing appointments for guests, providing coverage in milieu spaces-such as the Resource Center and Women’s Center, and facilitating recreational and group activities.
  • Answers guest’s questions and refers them to the appropriate department/program to address any needs or concerns.
  • Provide light-touch case management to guests who are new to St. Francis House and/are in the pre-contemplative stage of engaging in services
  • Promotes program offering of St. Francis House to new guests or those not currently engaged in services.
  • Works on a floating schedule to support services staff throughout the building.
  • Monitors guest data as it comes up on the computer screen. Proactively engages guests based on alert messages that arise.
  • Collaborates with security associates as appropriate and when alerts require security intervention (i.e., such as a “bar” alert)
  • Supports special project projects as identified by the agency and/or in response to city-wide homeless initiatives. This includes, but is not limited to: oversight of programming in milieu spaces such as the Atrium, identifying and engaging guests that part of the chronic housing initiative.
  • Collaborate with Guest Services Manager and senior members of the Day Shelter to monitor progress on special projects and provide feedback on agency priorities.

 Qualifications/ Requirements

  • High school diploma or equivalent required; Associates Degree or other post-high school education or training strongly preferred. Experience with ETO database a plus.
  • Experience working in direct service with vulnerable populations.  Experience with de-escalation techniques or crisis intervention.
  • Bi-lingual English and Spanish preferred, with the ability to communicate clearly (verbally and in writing) in both languages.
  • Adhere to agency code of conduct.

Compensation and Benefits We offer a competitive salary and extensive benefits including:

  • Medical and Dental Insurance (Employee pays 10% of the premium for individual coverage or 20% of the premium for family coverage)
  • Employer paid Life, Short/Long Term Disability Insurance
  • Four weeks paid Vacation per year
  • Twelve paid Holidays per year
  • Twelve paid Sick Days per year
  • 403(b) Retirement Plan with 5% Employer Match

  How to Apply Send resume and cover letter either by email (with the position in the subject line) or to the address below. email careers@stfrancishouse.org mail Human Resources St. Francis House 39 Boylston Street Boston, MA 02116 AA/EOE  

Organization Overview St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year. We ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth.  To achieve our vision, the agency is making significant investments in our staff across the agency.  Check out our amazing benefits! If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization.  Opportunity The Housing Navigator serves as a key member of the Rapid Employment and Housing Assistance Program (REHAP) at St. Francis House Day Shelter. REHAP is designed to serve individuals with less than 270 days homeless and those with longer lengths of stay facing additional barriers which may limit housing priority status. Through REHAP, individuals with demonstrated ability to sustain permanent housing will be eligible to receive temporary financial assistance such as: short-term rental subsidies, first/last month’s rent, security deposit, utility arrears, moving expenses, etc. The Housing Navigator will be embedded in the Guest Services Departments of our Day Shelter and will work collaboratively with Case Managers, Intake & Assessment Specialists, as well as an Employment Navigator, to identify traditional and non-traditional housing opportunities for individuals served within REHAP. The Housing Navigator will work directly with guests individually and in small groups to assist with filling out housing applications.

  • In consultation with Intake & Assessment Specialists, Case Managers, and other members of the REHAP team, determine housing barriers, preferences, needs and goals.
  • Administer a Housing and Income screening tool and make care plan decisions accordingly.
  • Work closely with Employment Navigator and other members of Workforce Development team to maximize income and employment opportunities.
  • Network and collaborate with area Housing Resources and maintain a presence at community housing resource meetings.
  • Build strong relationships with community partners to broaden housing search opportunities.
  • Maintain a relationship with existing property managers/owners and establish new relationships with those willing to house REHAP clients.
  • Establish, update, maintain and communicate a list of available housing opportunities on a regular basis.
  • Serve as an internal resource for St. Francis House staff in search of housing recommendations and opportunities for clients on their caseload.
  • Assist clients in their search for housing, filling out rental applications, interpreting leases and understanding tenant rights and responsibilities.
  • Participate in case conference to ensure effective service delivery by notifying Case Managers of all housing opportunities and coordinating individualized housing plans with clients and their assigned Case Managers.
  • Mediate with landlords, obtain utilities and make moving arrangements when necessary.
  • Maintain timely and accurate records in HMIS client database (ETO).
  • Maintain accurate documentation of service objectives and outcomes as well as other services in accordance with contract requirements and St. Francis House guidelines
  • Prepare related reports including but not limited to: outcomes, successes, etc;
  • Consistently meet all agency assigned outcome goals with respect to housing efforts, number of people served, and exited to permanent housing.
  • Work closely with Case Managers and Workforce Development staff to determine how REHAP funds are allocated to individual clients.
  • Monitor and track how REHAP funds are being distributed and spent across the program.
  • Work closely with client, internal staff as well as community providers, to ensure a realistic and manageable stabilization plan.

 Qualifications/ Requirements

  • 1-2 years of non-profit or related experience strongly preferred.
  • Bachelor’s Degree in Business Administration, Human Services or comparable combination of education/work related experience required.
  • Experience in a social services setting with working knowledge of coordinated care planning/ case management service delivery.
  • Knowledge of housing resources, subsidy programs, and the Continuum of Care for homeless persons.
  • Experience working with homeless individuals is strongly preferred.

Compensation and Benefits We offer a competitive salary and extensive benefits including:

  • Medical and Dental Insurance (Employee pays 10% of the premium for individual coverage or 20% of the premium for family coverage)
  • Employer paid Life, Short/Long Term Disability Insurance
  • Four weeks paid Vacation per year
  • Twelve paid Holidays per year
  • Twelve paid Sick Days per year
  • 403(b) Retirement Plan with 5% Employer Match

How to Apply Send resume and cover letter either by email (with the position in the subject line) or to the address below. email careers@stfrancishouse.org mail Human Resources St. Francis House 39 Boylston Street Boston, MA 02116 AA/EOE

Organization Overview St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year. We ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth. To achieve our vision, the agency is making significant investments in our staff across the agency.  Check out our amazing benefits! If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization.   Opportunity We are currently seeking a Human Resources Coordinator in our Human Resources Department. The person in this position is responsible for the ongoing daily communication and administration of Human Resources policies and programs and to help ensure the effective and efficient delivery of recruitment, employment, benefits administration, employee relations and other services. The Human Resources Coordinator works closely with the Director of Human Resources, Finance staff and other departments throughout the organization in providing Human Resources support to the organization’s management and employees in accordance with SFH goals and values. The Human Resources Coordinator works in collaboration with the Director of Human Resources to ensure the timeliness of the following duties.

    • Prepares and posts job openings, screens applications, schedules interviews, coordinates the selection process, and performs reference checks as required.
    • Administers and monitors the new hire on-boarding process.
    • Prepares documentation needed to create new employee files and to place new employees on the payroll.
    • Prepares documentation needed to process changes in pay, status, or benefits.
    • Provides general administrative support such as preparing offer letters, reports, and other correspondence, arranging meetings, and tracking deadlines.
    • Enrolls employees in benefit plans and makes changes as required.
    • Interfaces with insurance carriers and other benefits providers as needed.
    • Maintains recruitment and personnel records, files, reports, and organization charts.
    • Exercises discretion in dealing with sensitive and confidential matters like employee relations and organizational changes to ensure the security of information, data and files.
    • Interprets, assists, and advises employees and managers regarding benefit administration, and Human Resource procedures and policies within specified guidelines.
    • Prepares employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations.
    • Compiles new hire and separation data and prepares reports as needed.
    • Attends job fairs, recruitment events and agency open houses.
    • Provides assistance in monitoring the employee performance management process
    • Performs other duties as needed.

Qualifications/ Requirements

    • Bachelor’s degree
    • Adapt to a fast-paced and dynamic environment.
    • Ability to work on multiple tasks and remain detail oriented with those tasks.
    • Work with sensitive situations & confidential information.
    • Learn and apply knowledge quickly; ability to learn new tasks.
    • Work somewhat independently and as a team member.
    • Adhere to deadlines.
    • Adhere to agency code of conduct
  • Compensation and Benefits We offer a competitive salary and extensive benefits including:
    • Medical and Dental Insurance (Employee pays 10% of the premium for individual coverage or 20% of the premium for family coverage)
    • Employer paid Life, Short/Long Term Disability Insurance
    • Four weeks paid Vacation per year
    • Twelve paid Holidays per year
    • Twelve paid Sick Days per year
    • 403(b) Retirement Plan with 5% Employer Match

How to Apply Send resume and cover letter either by email (with the position in the subject line) or to the address below. email:    careers@stfrancishouse.org mail: Human Resources St. Francis House 39 Boylston Street Boston, MA 02116 AA/EOE

Organization Overview St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year. We ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth.  To achieve our vision, the agency is making significant investments in our staff across the agency.  Check out our amazing benefits! If you want to make an impact in the lives of others, we want to invest in you.  We are especially interested in candidates who can contribute to the diversity within our organization. Opportunity St. Francis House seeks a Major Gifts Officer to be a part of our exciting comprehensive Capital Campaign. The Major Gifts Officer is responsible for securing annual support (gifts of $10,000+), increasing current annual fund gifts, and securing Capital Campaign gifts from a portfolio of approximately 150 names including new prospects. The position requires a strategic, energetic, and highly motivated development professional with a proven track record in fundraising and closing gifts. Competitive candidates will demonstrate superior communication and social skills, as well as the desire to be part of a team-oriented environment.

  • Maximize support from individual donors for St. Francis House to achieve annual goals.
  • Create and implement development strategy for Annual Fund and Campaign giving from donors in your portfolio.
  • Achieve and maintain highest standards of relationship management and reporting of donor visits and social activities.
  • Create and executive meaningful points of engagement for our donors.
  • Partner with when necessary the VP and CEO on donor strategy and visits.
  • Identify, qualify, cultivate, solicit, and steward new individual donor prospects.
  • Maintain and grow a personal portfolio of approximately 150 major gift prospects.
  • Experience with donor management software and highest standard of documentation.
  • Adhere to agency code of conduct.

Qualifications/Requirements

  • Ideal candidates will have 4+ years of development experience with demonstrated success in soliciting Annual Fund and major gifts, preferably in an organization with a human services mission.
  • Candidates must have experience securing 5- and 6-figure gifts.
  • An understanding of the Greater Boston philanthropic community.
  • Ability to communicate through multiple levels of an organization.
  • Excellent strategic thinking and strong analytical skills.
  • Highly motivated self-starter who thrives in a fast-paced yet collaborative team-oriented environment.
  • Must have a driver’s license and access to a vehicle.

Compensation and Benefits We offer a competitive salary and extensive benefits including:

  • Medical and Dental Insurance (Employee pays 10% of the premium for individual coverage or 20% of the premium for family coverage)
  • Employer paid Life, Short/Long Term Disability Insurance
  • Four weeks paid Vacation per year
  • Twelve paid Holidays per year
  • Twelve paid Sick Days per year
  • 403(b) Retirement Plan with 5% Employer Match

 How to Apply Send resume and cover letter either by email (with the position in the subject line) or to the address below. email:   careers@stfrancishouse.org mail: Human Resources St. Francis House 39 Boylston Street Boston, MA 02116 AA/EOE

Organization Overview St. Francis House is the largest day shelter in Massachusetts. Located in the heart of downtown Boston, we serve an average of 500 poor and homeless men and women each day, 365 days a year. We ensure that we are doing the very best we can for those we serve by continuing to build a data-driven, outcomes-oriented culture that emphasizes the importance of continuous learning and growth. To achieve our vision, the agency is making significant investments in our staff across the agency. Check out our amazing benefits! If you want to make an impact in the lives of others, we want to invest in you. We are especially interested in candidates who can contribute to the diversity within our organization. Opportunity The Van Driver position is essential to the daily programming and operations of the Fresh Threads Clothing Program at St. Francis House. The Van Driver is responsible for routine pick-ups of clothing, food and other donated items. The Van Driver also assists with processing incoming donations, inventory management, and deliveries as needed. The schedule of the position is 40-hours, Monday-Friday, 6am-2pm. There may be the opportunity for some minor schedule flexibility. • Responsible for ensuring timely pick up of donations, • Load and unload products into/from truck. • Provides regular maintenance for Saint Francis House vehicles, both exterior and interior, including the checking of fluid levels, and makes sure gas tanks are adequately filled. • Ensures clothing drive collections are sorted in a timely and efficient manner. • Keeps clothing sorting room and all clothing storage areas well organized and clean. • Coordinates surplus clothing distribution to other shelters. • Completes assigned Food Service tasks as needed. • Receives, sorts, and prepares SFH donations for distribution according to inventory and processing protocol. Ensures that all donated items reach their intended program destination. • Pre-sorts donations by departments / categories (e.g., clothing, toiletries, and housewares). Assesses quality according to program standards, and determines appropriate destination for any non-useable items. • Monitors and ensures the timely outflow of unusable items. Assists outside organizations with the pick-up of unusable items as needed. • Maintains clean, organized and well-stocked sorting and storage spaces. Fulfils general upkeep duties within clothing program spaces (including trash removal, floor upkeep, cleaning and re-organizing as needed). • Performs other duties as assigned by supervisor. Qualifications/ Requirements • High school diploma or general equivalency diploma (GED) • Good driving record • Excellent personal skills: ability to communicate effectively with guests, co-workers and donors • Tech Savvy: experienced with GPS and other smartphone related applications • Valid Mass Driver’s License, no CDL required • Previous transportation experience strongly preferred, not required • Be comfortable working in a busy day shelter environment • Desire to be part of a team that is committed to ensuring that guests receive the basic services they need, at the quality level the organization upholds. • Have proven experience in organizing processes and/or items • Be proactive, reliable, and dependable. • Be able to work independently. • Able to communicate clearly and effectively, to ensure volunteers are appropriate trained in the sorting process and enjoy engaging in the work. • Be flexible and able to smoothly adjust processes as needed to meet program needs • Have a positive, friendly, “can-do” attitude Compensation and Benefits We offer a competitive salary and extensive benefits including: • Medical and Dental Insurance (Employee pays 10% of the premium for individual coverage or 20% of the premium for family coverage) • Employer paid Life, Short/Long Term Disability Insurance • Four weeks paid Vacation per year • Twelve paid Holidays per year • Twelve paid Sick Days per year • 403(b) Retirement Plan with 5% Employer Match How to Apply Send resume and cover letter either by email (with the position in the subject line) or to the address below. email: careers@stfrancishouse.org mail: Human Resources St. Francis House 39 Boylston Street Boston, MA 02116 AA/EOE